Rude, Rude, Rude. Second time I've had to work to get a Rx filled and they are just RUDE. I…read morereceived notice that my RX was approved by my insurance from my Dr. I called the pharmacy and after working through the 3 minutes of garbage to get to them they say we have no record of that Rx. 1 minute later i receive a text telling me the Rx was cancelled. I called back and all I get is attitude. Well that's corporate it's not us. Unbelievable. Now my Dr. has to resend them the script. Of course it's Friday at 4pm.

Always fast checkout and everything is so neatly organized in the store. The photo services are…read morealways super fast too!

CVS at Stuyvesant Plaza is good if you are in need of a quick item. The shop was a bit in disarray…read more Counter staff was yucking it up.. Review: 3

Although I live in the general area of this CVS location I have not been into this particular store…read morepreviously. Today I went there as the designated location for my second Covid booster shot. They took me right on time for my appointment. The general pharmacy staff was friendly. However, of special note, the pharmacist was super friendly and efficient. Although I was already familiar with the potential side effects (since this was my forth Covid related shot) the pharmacist took extra time to explain things and was extremely attentive despite the pharmacy being extremely busy. Overall I was very impressed with the interaction today and I highly recommend this pharmacy.

Great run pharmacy neat and clean with a wide variety of items . Had my covid vaccine there and…read moreeveryone was very friendly and accommodating. Its just great a community pharmacy could offer the vaccine. I'm thankful I got an appointment

From the owner: Walgreens is a trusted and convenient local health destination that millions of Americans rely on…read moreevery day. Our founder, Charles R. Walgreen Sr., was known for finding new ways to connect with customers on a personal level and treating each person like a guest in his own home. For over a century, we have expanded that personal connection through our network of neighborhood pharmacies and our innovative health services and products. The foundation for all of this is our trusted pharmacy expertise, and our team members who provide essential care that helps people achieve better health outcomes at an affordable cost. Pharmacy Hours: M-F 9am-1:30pm, 2pm-7pm, Sa 9am-1:30pm, 2pm-6pm, Su 10am-1:30pm, 2pm-6pm

Horrible Customer Care! Absolutely no help at all when I…read morejust wanted to set-up an account. I'm switching to another Pharmacy today! (Guilderland location)

On 11/4, I called the pharmacy four times and each time a rep answered and hung up the phone. I…read moreeven called the regular store phone and when they transferred me to the pharmacy, whoever was on the phones picked up, said nothing, and hung up - as if to avoid speaking to customers. I figured I'd just refill my prescription using the automated phone line. Did that and it said my prescription would be filled by 3:45 same day. Before leaving the house, I called again to make sure it was ready before making the trip there, as I live 30 minutes away, but again, hung up on. I got to the pharmacy at 4:30 and the attendant let me know, in a very short manner, "We don't have anything here for you." I let them know the automated system said it would be ready for pick up by 3:45, to which they responded "well we need an order from the doctor." Shame on the automated system for its error in ETA and shame on the employees at the pharmacy for not answering not one of my six calls. This trip could have been prevented and I could have reached out to my doctor before their offices closed had I known. I'm going out of state tomorrow morning before the pharmacy opens and now I'll have to wait a week to pick up. Someone's needs to be educated on how to do their job, especially when they're dealing with people's medications.

The cashier at this store is rude. She walked away when I was up in the line without telling…read morewhatsoever. I then asked where is she going when she passed me at the line, she got mad and threw some tantrums. I then went to the self checkout, the guy behind me went to have her service him, they both gossiping and laugh at me like I wasn't there. The guy then passed me at the self checking, staring me down and said have a good day. I put my hand up on my head an kind of showed him the middle finger. He got mad and said I'm lucky that he's a nice man. RIGHT!!!!!

I had a scheduled vaccine appointment and the pharmacist, one is the rudest and unprofessional…read moreperson I have seen in pharmacies, said I didn't. I felt badly for the incredibly professional pharmacy staff who told me it was possible to receive a vaccine. I've never encountered such unprofessionalism at a retail pharmacy ever.

I always shop at Walgreens for my essentials. I had my yearly immunizations done there this past…read moreweek, which turned out fine. The staff is friendly and helps me find the obscure things I am looking for.

The pharmacy is great. Had to go today for insulin tabs for my cat. I was in the drive through…read moreasking if my insurance covered it...They suggested a plan that would give me a discount price. So I went inside and signed up for it. The two young men were very nice and helped me a lot as I'm elderly and don't know about things like that. I love shopping there especially when the staff offers advice.

In a world of corporate pharmacies that treat you like an annoyance instead of a customer, O'Brien…read morePharmacy stands out for extraordinary service and personalized care. I have a job that drags me all over the country and filling my prescriptions every 30 days can be a real challenge. O'Brien has been the absolute best partner helping me keep my health in the right spot. Highly recommend them to anyone who is moving to the region.

Excellent service. My parents used for a decade before moving. We never had any negative issuesread more

Please get rid of your new AI "communication" system! It's horrible!!! I can't tell you how many…read moretimes I had to call and then wait for a callback because you can't get through. You now have to leave a voicemail and wait for a callback. And if you forget to ask a question you have to go through that whole process again. Just answer the damn phone.

I went to pick up my medication a week ago from the drive through. A young man (probably in his…read morelate 20's) took care of me at the window. As I'm waiting for my medication the cvs employee coughed and didn't cover his mouth. He was not wearing PPE and gave me the medication as if this pandemic is a joke. I was extremely upset and told him he can be A symptomatic and could easily pass this on to me or anyone else. He started to laugh and joked that nothing will happen. I'm scared and paranoid at this moment. I should not have to deal with such carelessness from a Pharmacey employee. Usually people go there to pick medication because they're not feeling well. This man didn't care to keep customers safe. He clearly should not be working the window at CVS. This pharmacy should train employees to take precautions seriously to keep themselves and customers safe.

I'm not sure what crack they're smoking at the cvs pharmacy here but the employees are not…read morequalified to be working here. I've had to come back multiple times to get four prescriptions and only for them to fill ONE out of the four. Guy at the drive through needs some major training. Awful awful experience.

This CVS has some excellent Customer Service. Yesterday I was in and was looking for floss picks…read moreand there weren't any on the aisle. The manager went to the back to the storeroom and located them for me and bought them out to me. The pharmacist was most helpful in assisting in paying for prescriptions with a medical debit card and then paying for other items with my regular debit card. They are just friendly and take time to assist all of the customers