If aren't buying a new Toyota from here and you live within 1-350+ miles from here you must make…read more$1000+ per hour in your occupation. Never met Rito before this week when we bought our new Grand Hybrid Highlander at $8500+ below MSRP. Ordered pretty much what I wanted and more. Rito was VERY personable and spent a perfect amount of time orienting me to the new car. Other than the long drive getting here, there was very little downside. To the reader saying there must be something. It is through Costco Auto Program. Only two within 400 miles of Houston. One I never contacted in N Texas. The one in Roundrock was an awful experience..., to where even if they matched the price, the people that work there would be either very nice or rude as f. Had one or two employees made me feel like they were in a hostage situation ("get me outta here"). Selling cars does not give a dealership carte' blanche' to be rude. Nobody in Houston came within $5K on price, with many stating over and over again that I'm going to get taken. Nah, lazy people who aren't willing to do their research and drive 6 hours are getting taken. My wife has a RAV4 Hybrid and when we need a new Toyota we'll go see our friend, "Rito" at Autonation South Austin. Thank you!

We had been shopping for a vehicle for over a year, with two different vehicles reserved at…read moredifferent times at both Cedar Park Toyota and Cavender Toyota in San Antonio. None of those vehicles were exactly what we wanted, and the prices were not in line with what we thought was realistic. Everyone wants their pound of flesh--and then some. A bit of background: For longtime Austinites, the dealership footprint currently occupied by AutoNation Toyota South Austin has a checkered history. Originally, the much-beloved Austin Toyota moved here from their West 5th location downtown, and were known for being fair, honest, and trustworthy. They were bought out by a Jack Apple owned dealership that many locals, myself included, had come to loathe; ultimately, it got so flagrant that they faced legal action and scrutiny from the Texas Motor Vehicle Division and the Attorney General's office. After Apple, this dealership was known as Champion, which had a few issues of its own. Negative experiences associated with both Apple and Champion left a lasting distaste, so much so that I explicitly told my wife to avoid even so much as getting a comparison quote here. Basically, I asked her to shop any place else. I was so desperate, I tried shopping at a dealership in Huntsville; when a dealership starts negotiations by treating you as their 'prisoner' that goes well beyond what we were willing to pay or suffer through at too great a distance. To our rescue came Joe Deanda at AutoNation. Joe, a former Marine and an all-around stand-up guy, changed the entire dynamic for us. He had to sell into a headwind, given past experiences. Joe initially found what seemed like the perfect vehicle for us at his sister dealership in Houston, but that deal fell through because there was a customer who had been waiting longer for exactly the same thing. Luckily, he then found a vehicle in one of my wife's secondary color choices that was not only a year newer but also a trim level higher and priced less than all the deals we had arranged previously. We had to wait about a month for delivery, but that's not bad post-COVID. Throughout the entire process, Joe was fantastic to work with. We communicated through email, text, and phone, which was a blessing since we live about 50 miles from their dealership. Being able to make deposits by phone made things even easier. When we arrived in person at AutoNation South Austin to pick up our new vehicle today, the experience was a virtual dead heat for the best car-buying experience I've ever had. It was simple, straightforward, and free of the usual dealership games and drama. Joe was the key to making everything run smoothly. Joe worked his hardest to help us with all of the technology--which was especially challenging since my wife and I are a 'divided' household: Android and Apple. He took his time with us during our purchase and delivery, which, including finance, took nearly 4 hours to complete. Now, let's talk about the finance side, which we had a quite a bit of trepidation about. Everyone dreads the finance guy, face it. We worked directly with the Finance Director, Michael Zielke. Mike made the process of selecting and understanding additional coverage easy and surprisingly pleasant. While finance processes often take time and can be super stressful, Mike somehow made it happier than expected and quite a bit fun--except for the inevitable check-writing at the end. I can't stress enough how highly I now regard AutoNation South Austin for new car sales. Joe and Mike turned our perceptions around. They didn't just get the car we wanted at an incredible price, they took the difficulty and stress out of the buying process. To me, this is exactly how car buying should be done. In fact, the experience went so well it's making me seriously consider buying my own new car here--something that was so far from my mind when we first started this journey it was in oblivion. And I hate buying cars, so that speaks volumes for the experience we had here.

Bought a new jeep in 2024 Excellent salesman and jeep is…read morestill working top notch . Financing was smooth,didn't take all day., Traded in

Evening all. I encourage people to read this review and then decide if you wish to do business…read morewith South Point Dodge Chrysler Jeep. I recently took my Jeep there because a noise was coming from the rear of the vehicle. Despite their horrible reviews, I thought that it couldn't be as bad as the reviews. I was wrong. I dropped vehicle off on a Saturday am - Phillip said they would take a look and call. I didn't receive a call from Phillip Saturday but did receive two calls from the dealership trying talk me into trading my vehicle, trade it before maintenance fees etc and before the mileage eats the value away. Interesting but, the vehicle has the "max" warranty plan. I called on Monday, no status - Tuesday - received an estimate for almost 8k...with a bunch of stuff to do - even though most of it had been done within the last 100k. Anyways - talked on Tuesday...Silence till Friday when I called enough to get a response. Phillip said it should be out by the end of the day. No news Friday, Saturday and could not get anyone to call me Monday. Tuesday - took the day off to go to the dealer for a response. The adventure went from bad to worse. I arrived around 1000 am - tried to find a parking spot. All the parking spots next to the building were filled with inventory, to include the 4x handicap spots. I parked in the one spot left in front of the door - marked visitor. A couple of people came out of the dealership and told me to move my car. I identified myself as a disabled veteran and that they had parked vehicles in the handicapped spaces. The response - there is a space at the end of the second row in the parking lot. This response - you have to judge for yourself. I moved my car and then went into the dealership to find a manager - amazing - none to be found. So - I then went to find Ashley - Customer Service Manager. Ashley went to find Phillip- who was with a "customer". Then Ashley took me to Ivan who could not reach Phillip. We ended up walking into the garage bay to try to find out the status...The tech thought they had the parts, but wasn't sure about the specific parts they were replacing....Going to save the additional writing, you get the picture. Vehicle was finished Tuesday afternoon. Called back to discuss the parking issue - tried to talk to Walter the GM - no response, finally spoke a sales manager. Also sent the Southpoint President a note - no response.

Cousins, you already know I love great service. Having experience and customer service and…read moremanagement for over a decade allows me to the ability to understand what it really looks like and how important it is in the success of your business. Enterprise did not fail me in reference to the experience. I ended up rescheduling my appointment that I had a previous day due to all the events going on and wrapping up paperwork for a car accident that I recently had in a car that I purchased this year as well. The best experience was really understanding what I was purchasing and signing for again, and the fact that I have an upgrade from what I had previously had a lower price. I'm very grateful for the experience and the test drive and the openness that was provided in this journey. Finally, did you know that when you rent a enterprise car and then decide to purchase one of their cars off of the sale lot, they will take care of the rental for you and you don't have to worry about going to get this car dropped off. It's always the service environment for me. Everyone was really friendly. The managers and the supporting Financial staff were very communicative and helpful in the quick transition of the new purchase.

Forget The Motor Mile, I started with Enterprise Car Sales online, purchased the following day and…read moredrove out! Epic salesman, Justin Miller is part of a solid team at this location. Thank you

Go to guy is LAFAYETTE! You rock thanks for all of your attention to detail and expediency…read more Lafayette your go to guy at Capitol Chevrolet. Thanks everyone!!

I am extremely disappointed in both Capitol Chevrolet Austin TX and General Motors regarding how a…read morecatastrophic issue with a brand-new vehicle has been handled. My 2025 Silverado experienced a catastrophic engine failure with under 6,000 miles and required a full engine replacement. While the mechanical issue itself is concerning, what has been more frustrating is the lack of communication, follow-through, and urgency from both the dealership and GM. Since the vehicle went into the shop: * I've had to repeatedly initiate contact just to get basic updates * Calls and promised follow-ups from the dealership were not returned * There was no clear repair timeline provided * The replacement engine was later confirmed to be on backorder, extending the delay even further * I've incurred ongoing rental costs due to the lack of a dealer loaner and minimal coordination Despite escalating the issue to GM Customer Care and requesting meaningful resolution, the process has felt slow, reactive, and dismissive of the real inconvenience and financial burden placed on the customer. When you spend hard-earned money on a new vehicle, especially a premium truck, you expect reliability, accountability, and proactive support when something goes wrong. Unfortunately, this experience has demonstrated the opposite. Based on my experience, I would strongly caution anyone considering purchasing a vehicle from Capitol Chevrolet or investing in the GM brand to think carefully about what happens after the sale -- because when a serious issue arises, the customer support simply hasn't been there.

The dealership is pretty good. I buy knowing I getting what I pay for. This location has an…read moreexcellent service team and they've gone above and beyond for me on multiple occasions dealing with maintenance and warranty work. Shout out to John Paul over there. I would recommend Mazda South to anyone.

I relocated recently and brought in my Mazda 2025 CX-5 for an oil change. I was greeted right away…read moreby friendly staff and "Cujo" the sweet dog behind the counter. I waited inside the lobby and it didn't take long before I received an email with a video of what they'd done. One person was so helpful and so nice, KC. He took the time to explain everything, verified coverage and he was very professional. His wife is a nurse like me and he gave me a hug before I left. During a time when its hard to find excellent customer service, I was so grateful to find them!

I bought a 2006 SAAB 9-3 convertible from Dan. The car has been a dream, and I got a fair price…read morewith no BS salesmanship or gimmickry from him. He showed me a solid car, told me what he knew and let the test-drive do the rest. A quick discussion about price and we were out the door early enough to take the car out to the hill country for the day. He even went so far as to follow up with the previous owner after the sale and got me a second set of keys and a front plate mount. Should I be in the market for another car, I would definitely come back.

I bought a 2008 Mercedes E320 BlueTec from Dan and both the car and the experience were top notch…read more I was looking at three E320s (one at the dealer with 22,000 more miles on it and a bit more expensive) within less than $100 and a year of each other. Dan was the most knowledgeable, responsive and easy to deal with. Dan gave me an excellent price and even knocked a bit more off it once we did the deal. The car is excellent and Dan had the oil changed to the right special oil the BlueTec requires (he knew all the details about where to get it at 25% off and shared those with me as well) plus he had an O2 sensor replaced and he was straightforward and no-nonsense (i.e. no sales games). He provided a great price, the best of the three cars and great service. As the previous review says, he told me what he knew (Dan is a diesel Merc driver too and worked for Mercedes for years so we both appreciate their excellent diesels) and let the test drive and CarFax do the rest. He told me what he could do on the car and I said that was fine and I'd be in touch the next day with the details. When I had a problem with the process of getting everything signed for the loan, Dan said he had dealt with them before and to just come pick up the car and we will get the rest of the details ironed out the next day. We did that (DocuSign and LexisNexis said they thought I was deceased) and the plate came the week after with a nice note from Dan asking how I was enjoying the car. Dan is a consummate professional, honest businessman and basic nice guy. I'll be sending friends and family to him and checking his site whenever I'm in the market. I won't hesitate to come back if he has something I'm interested in because his inventory is high quality and fairly priced, plus he is great to deal with.

I can not tell you how great Oscar was to work with. Patient with a great selection of cool, well…read moretaken care of automobiles. Straight up, honest and that is the best part of Pecan Auto Sales. Check 'em out and I know you will be completely satisfied, We are still walking on the moon! Thank you Oscar!!

Purchased my dream car from here and Oscar was very helpful with the process. It didn't take long…read morefor me to make the decision to purchased. I called a week or so after having the car because I noticed a squeaking noise in the rear. He told me to drop it off and his machanic took a look at it and replace the rear sway bar. Issue resolved. They took care of me and I'm happy to keep doing business with them.