Very nice people. That's where it ends unfortunately I…read morebrought my pants in for dry cleaning. This was my first time using them. When I picked up my pants 2 out of 5 pair looks damaged. I tried them a second time. Brought about 7 pair of pants in. 2 pair were damaged again. Whatever they use destroyed the color and even had some slight holes in the pants. It's a shame because they are close to my house. I send a ton of clothes to the cleaners and cannot afford to keep losing my clothes to poor cleaning. 4 pairs of pants destroyed on top of paying full price to have the ruined. Bad combination. I don't recommend this place based on my experience. Il buy new pants and move on.

So I dropped off 2 tshirts my kids got me. Needed em hemmed. They paid 14.99 each for the shorts…read morenew. They tried to charge me $77 to cut off 4 inches. WTH? Cmon! At least warn someone before taking it. Just had another shirt done the week prior was like 15. Time for different cleaners. And they don't even trust their employees to take cash. This is America!! I fought for the freedom of all. Cash is King. Especially in Las Vegas. I'm done with this place. It's the law you just take cash. But $77 to alter 2 shirts that cost $30 total. Never again.

They always are friendly, have never lost anything, always listen to listen to a special request!read more

This was my go to for all dry cleaning, great employees fast service etc. they raised prices last…read moreyear, fine everyone does, but now I have to join the Platinum club $40 , to get a discount that is still higher than everywhere else. OK. they still go a good job so I keep going. Now it's a $5 add charge for 2 day service. Nope, I'm done with them.

Needed a suit dry cleaned for Thursday event next week & had 10 minutes before they closed on a…read moreSaturday, but Charlene told me they couldn't do anything about it until Monday since they are closed Sunday & that I wouldn't get it until 5:00pm Wednesday at least (would not guarantee anything). Very surprised they would consider it a "Monday drop off" even though it's Saturday. Would not budge to accommodate at all. Unfortunately, will not be going here anymore.

My bedspreads were ready when promised. They look great! The…read moreclerk was very pleasant, efficient, and always smiled!

I love the friendly, courteous and professional staff at this location, clothing is always finished…read moreto requested specifications. Thank you! Jerome

Ew. The people who work here must be miserable and probably hate their job. This is the 1st time…read moreI've used this place & upon picking up my item, i walked in & there was 2 women working. The girl at the front didn't say hi, no smile or any greeting what so ever. She just held out her hand for my paper & grabbed my item. The only thing she said the entire transaction was the amount i owe then asked if i wanted a receipt. I will not use this place in the future. Terrible terrible customer service. If i ran my business like this, I'd probably be out of business.

Very unprofessional. lost my item. They have been avoiding me. No body has answers. They keep…read morepromising to reimburse me.,

The best service in Las Vegas, the high-quality and the best customer service recommend to come backread more

This place and the service is amazing! From beginning to end they were very prompt and…read moreprofessional! If you're a professional and you want your outfits clean with perfection this is the place to get service!

This was my first time using this automated / self-service dry cleaning. The facility was clean and…read morewell lighted. The instructions were clear, the process was effortless from bagging and drop off through the cashless payment and pickup. I appreciated the text updates throughout the process. I appreciated the website, where I can add specific cleaning details for the employees, availability to print or save the receipt as a PDF file, and store a preferred payment card. The convenience of 24/7 operation gives value to my time; prices are reasonable. Be sure to bring a mobile device for after-hours pickup, as you will need to scan the QR code on the door to receive a pin number to unlock the door (this is a nice security measure). I will be back and be sure to tell my friends and family!

Pros: friendly staff to drop clothes off with and several convenient locations…read more Cons: high probability that your nice clothes will come back with lint, tears and random ink spots all over. Pro-tip: Their motto per employee Jessica is "accidents happen" and their manager Lori chalks up their incompetence as regular wear and tear for your brand new clothes. Summary: Avoid unless you are into dry cleaning services that charge you to ruin your clothes. Recommendation: go elsewhere. Overview: on two separate occasions this year, after dropping off our dry cleaning we received our clothes back from Al Philip's damaged. (Dropped off with no spots or holes but picked up after cleaning with ink spots and holes) First was 2 months ago. My wife took her newly cleaned dress out for dinner only to see ink spots on the front, and sides of her $700 dress. She took it back, and the staff apologized and said that they missed a pen in a recent load (nice quality control!). Thankfully they were able to get their ink explosion gift out of her dress after multiple tries. We figured it was an anomaly and took another batch of clothes to them for dry cleaning. Big mistake. My wife took her newly cleaned $400 jacket that has been worn all of 5 times out of the plastic and hanger to only find multiple ink spots again and torn fabric. She took it back and after waiting 3 weeks they removed the ink spots but said the tears they caused should be considered by us as just normal wear and tear... We have never in the history of dry cleaning ever experienced this level of utter incompetence, and irresponsibility masquerading as a "service". This business gets 0 stars if I could give it.

I am beyond disappointed in Al Phillips. Let's face it, there are plenty of cheaper options to…read morechoose from. I patronized this business because the quality was good and the Customer Service was even better. Sadly, the customer service has taken a nose dive in recent months. I dropped off clothes on Monday and triple confirmed that the items would be returned on Wednesday. I needed a specific dress for a business trip on Thursday morning and I wanted to ensure it would be back in time. I arrived for pick up on Wednesday evening and was given two of the three I'd dropped off. There was absolutely no mention of the third item. I showed the employee my claim ticket, which showed three items, and asked where the dress was. Another employee looked in the system and said "Oh. Looks like that one is delayed." That's it. No additional details, no explanation as to why, and zero indication of when the item would be returned. When I complained, she went into challenges with a new software system. I proceeded to pay more than $30 for the two items that were ready and requested a call from the manager. This is only the latest disappointment with this location. Until recently, the large sign overhead read "next day service." Next day service hasn't been available for months. Similarly, they used to text when items were ready - no more. Customers should not pay a premium for subpar service. Once I receive the "delayed" item, I will be finding another dry cleaners.

They seemed to be fast friendly efficient and reasonably priced . Dropped off two suits for my…read moreEmployer, and they were ready the very next day . I got a text . They were having a software upgrade that day , but still everything was easy in easy out . Thank you

I visited to get a couple pairs of pants altered and it was a good experience. I had the hems of…read morecargo pants taken up a couple of inches and they delivered on the service, on time. At $25 per pair, it might have been a little steep, but I had no issues with the service. I'll use them again.