Yong's audio was recommended to me by a friend but I think their quality has gone down a lot recently.
I have a 2016 Dodge Charger, I got a stinger navigation system and a backup camera installed. I paid $1800 dollars because I thought they were professionals. The system is PLUG AND PLAY, that means the connections all fit perfectly and it was made for the car, there's no custom wiring. This is will be important later.
1. I went to pick up the car, and the climate control wasn't working. They took it back, called the company for tech support. Mind you, they are PROs, right? guess what, they had the connector hub BACKWARDS. I thought that's a bad move for PROs right? Well this was only the start of my headaches.
2. The bluetooth phone connection and the Apple Carplay wouldn't allow me to hear anyone on the phone. I went back, took them close to 45-60 mins to call the company again and realize it's a setting, which to this day I think was a lie because there's no setting for this. But they are PROs right? I gotta trust them. Lets keep it moving
3. The A/C controls come loose on the freeway, come to find out, the technician had BROKEN on the clips on the A/C control panel. Remember the one that they reversed connections on?
4. I go back to fix the loose A/C controls because I trusted them, I arrive and the owner calls the technician that worked on my car. As the Technician is coming out, the owner says to me "MAKE SURE THIS IS THE LAST PROBLEM" like WTF? You guys messed up my car, you broke the clip, you left the panel loose, and I'm causing problems? THIS SET ME OFF AND THIS IS WHY IM WRITING THIS REVIEW TO WARN EVERYONE THEY DON'T SUPPORT THEIR WORK AND THEY DON'T CARE ABOUT YOU AFTER YOU PAY.
5. Anyways, Tech comes over, removes the AC controls. I can SEE all the wires hanging out, no wire ties, no clips, nothing, just bouncing around. THIS ISN'T PROFESSIONAL. Wires should be secured. I didn't have time to argue, I told him that and he ignored me.
6. Then he installs the AC panel, and I should him the center console isn't lined up. He says and I swear "It's like that". At this point I don't want these idiots touching my car so I drive off.
7. Next is all the problems I discovered after, first the backup camera, it was installed on the taillight circuit, not the REVERSE LIGHT like the manual says. NOW I HAVE A WIRING PROBLEM in my taillight that I need to go have removed and installed properly.
8. There's wires everywhere in my trunk, they didn't even tuck them in away from damage and exposure. I attached pictures of the center console, wires, and backup that is ALWAYS on while I'm driving.
DO NOT GIVE THESE PEOPLE YOUR MONEY. My name is Mo, I'm a professional shop owner from Southern California. THESE PEOPLE ARE MICKEY MOUSE INSTALLERS. They do BAD WORK. Do not trust these people with your car.
I paid close to 2000 dollars including all the rideshares and gas and everything for the headaches they gave me and the owner still said "MAKE SURE THIS IS THE LAST PROBLEM". They've done nothing but create problems for me. They are a horrible company, they don't support their work, they reject real complaints.
Trust me when I tell you, they will hide their mistakes, they will damage your car. You will not be happy. Please do not go here. THEY ARE NOT PROFESSIONAL. The mom and dad look like nice people before they take your money but after they receive payment they are absolutely horrible to deal with. I wish I paid with a credit card, I would've filed a chargeback in the state of California. DO NOT PAY CASH either, get protection from your credit card company. THESE PEOPLE CLAIM NO RETURNS OR WARRANTIES, so protect yourself. DO NOT GO HERE!
I regret going here, I wish I found a more reputable shop and didn't trust my friends recommendation. Please listen to this review and ensure these people don't damage anyone else's car. read more