Horrible - Will Never Go Again - Epic Disappointment
What can I say? Hands down the worst dining experience and let down in the history of time. Came in with such high hopes, as on the surface, the decor and building looks amazing, they have live music on the back patio, I was expecting to be amazed. Turns out what was amazing, was how horrible the service could actually be.
A friend and myself arrive and ask for a table for two, the restaurant is mostly empty except for two large groups, one on the back outdoor patio, and one inside. The women that greets us recommends out back, as that's where the DJ was, so we try, no tables, so have to come back in side. She seats us, but takes forever to come back to order our drinks, at least 15 minutes, so I go to the bar myself to order drinks. When I come back to the table with the drinks, the waitress seems almost annoyed I got drinks myself and asks "where did you get those?" and comments on how the guy at the bar is now going to complicate her bill. She then takes our food order, it's about 8:45pm at this point, we probably arrived around 8:30.
It takes 1 hour from now for the food to arrive - Over this hour, she didn't check on us once. No do you want more drinks. No explanation for delay or apology. Nothing for one hour. Just serving drinks to the big group inside and chit chatting with people.
At about 9:43pm my friend and I decide we had enough, and we're going to go settle up for our drinks and leave, we go to the bar, our waitress see's us, we explain we are leaving, now all of a sudden, she says its ready, and runs into the kitchen and immediately presents our orders. Makes me wonder how long they were ready.
So, against our better judgement we decide to stay and eat. The food was pretty good, but not great. It is horrendously overpriced. I recognized this going in, but just hoped it would be really good. But I paid $22 for alright enchiladas that have no sides of any kind. My friend got 3 tacos - which also have no sides - and a very weak Piña colada, his bill was $37. It was at best $15-$20 worth of food and beverage at any sane price. We waited an hour to pay too much for food that took us 5 minutes to finish.
When the waitress brought the bill, she finally apologizes / acknowledges the service was horrible, and explains the large groups and lack of staff.
My friend inquires if we can get a discount of some sort and says "so what, half off?" She says "I gave you a pretty good price already" nodding her head, implying she did something for the trouble... we open the bill... NOTHING just the menu prices which are too high to begin with!!
Who lies about giving a discount??
The most ridiculously bad experience, that went from the highest expectations, to worst outcome.
Should have went to Taco bell. read more