I made a last minute SOS call the night before Thanksgiving for a crack of dawn, 415 pick up…read more Dispatcher Dennis answered the call. He assured me - do not worry, we will find you a driver and he will show up. Sure enough -he made his promise good. With such short notice for a major holiday, he showed up and drove me himself! He gave me a call back the night before to let me know what was going on, he gave me a 30 min heads up call in the morning, and he even showed up a little EARLY at that ungodly hour. He was professional, engaging, interesting, and all in all wonderful. I was very, very worried reading reviews about all the taxi services in the Monterey area- they were dismal at best. I was so lucky to find Dennis at Central Coast Cab! HIGHLY recommend!

Wanted to give a big thanks to Cathy of the Central Coast Cab Co…read more The other day she transported my 94 year old mother from Forest Hill in Pacific Grove over to the Hartnell Medical Center in Monterey and back. Mom's in a wheelchair these days and needs additional care and attention in outings like this. Cathy was very friendly and most helpful in seeing to moms needs and stayed with her and comforted her during this difficult adventure. None of this was easy during the Covid-19 pandemic. We're happy customers and will be calling on Central Coast again!

I travel for a living so I've been in hundreds (perhaps thousands?) of taxis. I've never had a…read moreride like this one. Our driver was prompt in picking our group up. I sat in the front with him and chatted----he was funny and I enjoyed our banter. I gave him a 20% tip. He asked if he could pick us up after dinner and return us home---he requested that we call him 20-30 minutes prior. We telephoned 30 minutes prior and he said he'd be there in less than 30 min. He showed up nearly an hour later. I don't know what he had done in the 3 hours since he dropped us off but this was not the man who had picked us up. His behavior had totally changed---voice pattern was frenetic, his words were illogical, his behavior felt aggressive. What happened to the lovely man who drove us to dinner??? Due to this drastic change in behavior, I was frightened about his ability to drive. I was also concerned with his hostile tone of voice that he might harm us. All of us were so concerned with his behavior that we immediately stopped talking as he wasn't making any sense. The driver, however, continue on a rant with himself the entire way home---everything he said was totally illogical. Very concerning.

Very helpful and efficient taxi service in Carmel. I live in Sonoma County and had to find a…read moreservice to take my father to his home in Carmel after a stay in the Community Hospital emergency room. The driver Naidu was so kind, called me to confirm he had successfully dropped off my dad. Wonderful service!

Improvement needed in customer service. Language barriers and simple courtesy. Also driving skills…read moreneeded to ensure client safety. Had terrible experience, I am not using this service again!!!

Good service. A little late but still made my flight. I was in Monterey visiting and didn't want my…read morehostess hauling me to early flight! So my experience was ok w Yellow Cab.

It sounds horrible just looking at the previous reviews. Or it could be a particular driver that…read moresounds rude and impatient. Get rid of the driver that's getting complaints and that might help. Customer service and care should be your main priority. It's true some people are dicks but if you're a company driver/employee you should be on your best behavior and be courteous. Just saying..

Saw taxi #13 approximately 10:30am this morning (1/19/2020) on Reservation Rd. He went flying past…read moreme, crossed two lanes to turn onto Blanco, then weaving in and out of cars to get past before it turned to one lane but ended up behind a slower car. As they approached the light he sped up past them to get to the light first at Davis. I took a picture of his car license plate and of him as I got to the light, he looked over and flipped me off. When the light turned green he took off quickly and directly into my lane as to cut me of. Never will use nor recommend this company

Great company and service particularly for families who need a car seat solutions at a fair price…read more Driver showed up on time and was helpful with bags, all payments handled electronically! Committed customer

Reliable service! Great value!…read more We have been using Airport Taxi Cab Services for our trips to/from the airport for many years. Very happy with them. They come pick us up at our house. They are always on time and help with the luggage. On our return they communicate well with us to coordinate pickup location and make sure we don't have to wait too long. Pick up at the airport in SFO is near the taxi line, thus that's a huge win over Uber/Lyft. Highly recommend them for a slightly pricier alternative to Uber/Lyft but with a significantly better and more reliable service than these apps.

This was the worst taxi experience I have ever had. The cab itself if a piece of junk and I was…read morechoked by fumes my entire ride from Monterey Airport to San Francisco Airport - thanks Monterey Regional for the hospitality, not! The driver himself, Roger Toulgoat, could have cared less that the other passenger and I were about to pass out do to the exhaust fumes. Absolutely ridiculous, do not use this cab company.

I called today at 1:45pm for a 2:30 pickup. Long and the short of it is, the driver who was…read moresupposed to come did not and they could not reach him. Then starting at about 2:50 a new driver gave a time about 3:10pm pickup. No show,. As of 3:35pm I called the Cab Co and told them to cancel. I missed a doctors appointment and they would have taken me if the driver even got here 45 minutes late. I waited 40 minutes for a pickup the other day. My frank advice is to avoid this company. Maybe it is their Monterey service that is bad. All these cab companies seem to fail about 1/4 of the time. I guess it is the quality of the help. Try Yellow or one of the others. Good luck. These people can stress you out if you let them.

The cab arrived on time and got me to my destination in a timely and safely manner! I will call…read morethem any time.

My driver this very early morning was so helpful and nice (he saw my walker and drove up to my…read moredoor, for starters). It was a very pleasant start to a tough day.

Always unavailable, rude and decline seniors for short trips. I recommend Using Green Cab.read more

HORRIBLE service. After ordering a cab an hour early, I received a call a few minutes before they…read morewere supposed to arrive telling me that they could not make it--because their driver said it was just too far for him to drive from Monterey to Carmel. !!!!!! That's ten minutes! What the hell kind of taxi "service" is this? Lousy. Do not use! Try Carmel Taxi instead. They arrived at my home ten minutes after calling them and thankfully I arrived at my destination.