Joe is such a great agent. He cares for his customers and goes above and beyond to help make sure…read moreyour trip is the best! Thanks Joe, I'll be back.

Pacific Grove Travel is a hidden gem that you MUST frequent before planning for your next vacation…read more Specializing in luxury cruise experiences, they will ensure you are sailing the high seas in comfort while drinking mimosas on the balcony of your private suite. The owner of Pacific Grove Travel, Joe, is a Pacific Grove local who has decades worth of travel experience. I can personally attest to his keen eye for detail, understanding of new and emerging COVID-19 safety policies, and determination to ensure that you have the best travel experience possible. From the moment you step outside of your home to the day you return from your trip; Joe and his team will ensure you are well taken care of. Whether you want to take a week-long cruise to Alaska, float down the Nile River, travel through Europe, or take a 6-month tour around the world, Pacific Grove Travel can make your dreams a reality. I highly recommend frequenting this locally owned and locally run business if you want to have an experience of a lifetime! Don't wait! Say hello to Joe and his team today!

Love them , but had some issues with the credit I was suppose to have in both my cabins. I called…read moreand it took 3 days into the cruise to finally get my on board credit. I also asked for an extended balcony and when we arrived it was not an extended balcony and when I called they said I never requested an extended balcony. I may be wrong, but I was disappointed BUT just booked 2 more cruises with them, so they are worth it. Just go over all the important details and have them in writing, and carry them with you!

This driver from AITS was driving reckless on the 101 Southbound near the Gilroy/Leavesly exit…read more The driver decided to jump over in front of me last minute with no turn signal in order to follow his coworker that was a couple of cars ahead. Hopefully they didn't have passengers...

Tom, our driver, was superb. We hired AITS to take us on the 17 mile drive around Carmel. He is…read morevery knowledgeable about the area,and the points of interest and our 3 hours flew by. Gorgeous scenery and views out the windows while hubby and I sat holding hands in back seat. He also drove us to the military cemetery as my husband is a Viet Nam veteran. I think that if i had to find a negative...the front passenger seat had a whiplash protection pad...it blocked a lot of my view when sitting in back seat. Had to constantly look around it. All in all, a terrific experience! Tom even drove us to an ATM since we had been short of cash for a couple days. Thanks, Tom!

Slow to respond to emails. Tried to book them for my wedding but they kept sending me the same…read moreincorrect quote and wouldn't update the quote to what I needed. I finally said F it and emailed them that no one was listening to what I needed so forget it. No joke, they emailed back "sounds good". Can't make this stuff up.

Before the pandemic we used Main Event Transportation (MET) several times for transit by sedan from…read moremy house to or from SFO/SJC. Each trip was well performed in a reliable and professional way. In June of 2023 we arranged with MET for transit to SJC from my home by sedan. Pickup was set for 5:40 AM. This agreement was confirmed by email from MET 2 days before the scheduled date. At the appointed time, no driver came. I phoned MET multiple times that day with no answer. No explanation was ever provided. To not show up and not inform us in any way is irresponsible and unacceptable. I will not use MET again.

philip drove my mother in law and sister in law to san jose airport in march of 2000. he pointed…read moreout popular sites along the way, made sure that they were on time for their flight and away from us, and let us know how the trip went. the price was fair, so we've been customers/friends ever since. we've used the town car, 10 passenger car, and the mastadon to airports, concerts, and on dates. philip has good taste in music, gives good advice (he recommended garmin navigators way back in the day - i'm on my 2nd one, now), is always on time, is polite, generous, a real car guy, and has great driver and car connections wherever we go.

Yessssss! How fun! Believe in ghosts or not... you need to do this!…read moreGary has so much history and interesting stories to tell. It's so fascinating! He's obviously done this for a long time. Very capable of answering lots and lots of questions and very clearly knows the history of Monterey. It was actually amazing! You are picked up at the dustbowl brewery which is the old train station in Monterey. Much of the tour is done inside the bus, which is modern and clean. Then, when you get to a number of different destinations, you get out and you can walk around and explore. It's very well organized. I think it was about two hours. I was surprised I was able to get reservations on the same day, but we did. I would totally do this again and highly recommend it!

Be advised that this tour is no longer being offered. We found this out about an hour after it was…read moresupposed to begin last Saturday, July 20th, 2024. Though Skip was very apologetic and did refund our money, this really ruined things as we arranged our plans around this tour since it's only offered on Saturdays. We could have done a number of other things in the area, like visit the aquarium, Cannery Row, or Carmel by the Sea. Instead, after waiting outside in the cold for a tour that would never happen, we just drove by the other areas as it was too late to enjoy anything. This option to purchase tickets should be removed online.

An odd review this one considering I didn't use them... To explain, I have a neighbor and close…read morefriend who's not a yelper and needed a driver for about 6 hours to get up and back the the bay this week. I furnished him with a few recommendations based on my usual research of which MyBlackCar was one... Bob just reported back to me and I quote ' I ended up with the My black car guy, the owner,and very satisfied'.. Bob is a sound judge of character and doesn't hold back so this is as close to a glowing reference as I would expect... Thank you for taking care of Bob and thanks to the Yelp community for guiding me to this recommendation ..

The previous two years that I've used My Black Car have been AWESOME. Nick was the driver and took…read moreme wherever I wanted to go. Never had issues with helping me with my scooter, etc. I was quite generous with my tips. This year, I booked car/driver for 8/8-8/12. Spoke with Vince about dates and what I wanted to do. He mentioned it was car show week and that Nick was tied up. NEVER advised me to call another company or that they couldn't/wouldn't help me. He did confirm airport pick up and drop off. I had contacted Vince a few more times to confirm the other dates. Again, he never hinted there were issues. He just stopped replying UNTIL I advised him that I was going to cancel. THEN he immediately responded with "sorry for the trouble". My issues are: I'm handicapped and he knows that - would they have stranded me at the airport, stranded me at Monterey Bay Plaza and Spa with no way to get around, expected me to find other transportation and then happily let/expect them to take me to the airport when I departed. Now I have credits with the hotel and airline. It takes me awhile to plan things and I was really looking forward to enjoying a ocean and wildlife fix. I would have changed my travel dates if I had any idea there were issues. I'm extremely disappointed in the lack of honesty and customer service that Vince displayed to me as a returning customer.

Good guys, good cars, good service. Very clean cars and showroom. Very helpful staff.read more

We rented a Porsche Speedster as I can't afford the real thing. Carly was our contact out of the…read morePortola location. She was great. She is a real car girl and it was fun talking cars with her. She went through a checklist of things with the car and we were ready to roll. Cannery Row, Pacific Grove and all along the coastline with the top down. It doesn't get better than this! Finishing up in Carmel for lunch and getting lots of looks and attention made us smile. Once back, we told Carly of our journey and she showed us all the other cars for our next trip. You can't beat this experience for the price and the memories will never go away. Thank you Monterey Touring Vehicles and a great BIG thank you to Carly!!!!