I travel for a living so I've been in hundreds (perhaps thousands?) of taxis. I've never had a…read moreride like this one. Our driver was prompt in picking our group up. I sat in the front with him and chatted----he was funny and I enjoyed our banter. I gave him a 20% tip. He asked if he could pick us up after dinner and return us home---he requested that we call him 20-30 minutes prior. We telephoned 30 minutes prior and he said he'd be there in less than 30 min. He showed up nearly an hour later. I don't know what he had done in the 3 hours since he dropped us off but this was not the man who had picked us up. His behavior had totally changed---voice pattern was frenetic, his words were illogical, his behavior felt aggressive. What happened to the lovely man who drove us to dinner??? Due to this drastic change in behavior, I was frightened about his ability to drive. I was also concerned with his hostile tone of voice that he might harm us. All of us were so concerned with his behavior that we immediately stopped talking as he wasn't making any sense. The driver, however, continue on a rant with himself the entire way home---everything he said was totally illogical. Very concerning.

Very helpful and efficient taxi service in Carmel. I live in Sonoma County and had to find a…read moreservice to take my father to his home in Carmel after a stay in the Community Hospital emergency room. The driver Naidu was so kind, called me to confirm he had successfully dropped off my dad. Wonderful service!

An odd review this one considering I didn't use them... To explain, I have a neighbor and close…read morefriend who's not a yelper and needed a driver for about 6 hours to get up and back the the bay this week. I furnished him with a few recommendations based on my usual research of which MyBlackCar was one... Bob just reported back to me and I quote ' I ended up with the My black car guy, the owner,and very satisfied'.. Bob is a sound judge of character and doesn't hold back so this is as close to a glowing reference as I would expect... Thank you for taking care of Bob and thanks to the Yelp community for guiding me to this recommendation ..

I can't recommend My Black Car in Monterey enough! Vince, the owner, is truly exceptional--always…read moreprofessional, friendly, and incredibly flexible. He consistently goes above and beyond to ensure a seamless experience from start to finish. Every driver I've encountered has been punctual, courteous, and provides top-tier service. The vehicles are absolutely stunning--luxurious, spotless, and impeccably maintained. Whether it's for a special occasion or just a comfortable ride, this is hands down the best car service in the area. If you have the chance, request Nick as your driver! He's great!!

I give this company 0 stars.please don't book online for a taxi because they will not show up.i…read morebooked a day before in advance and I thought I was set, until the time came and nothing.i called dispatch and a lady with an accent tells me that they have no taxi to pick me up,and they couldn't call me to let me know that.i cursed at her I was heated.i called orange cab service and they showed up in less than 10mins.dont rely on yellow cab.

It's New Years Eve. We got a Yellow Cab from our home in Monterey at 4:30 to a restaurant in…read moreCarmel. Driver said to call Yelow Cab and say he's willing to pick us up around 6;30. At about 6:45 we called and those liars at the office said he'd gone home. " So sorry. No one can come to Carmel." They prefer to give rides from the airport and assign rides to their preferred drivers who don't want to pick up in Carmel. . It was raining. My husband is disabled. Wa sat outside in the rain and finally called an Uber. No More Yellow Cab.

Timely. Good follow up. Driver communicated with us several times before pickup. Friendly.read more

We had many great experiences with Ruben and his crew over the years. Other family members used him…read moreand we gladly recommended him to friends. But starting last fall, Reuben and his business just "went off the air". We knew he was leaving the Aptos area and retiring to Merced. He told us he had purchased a home there and was looking forward to it. At some point last fall his phone continued to work and I could leave messages but he simply stopped communicating. We gave up after numerous tries and felt bad that Reuben wouldn't call us back or put on a recording thanking his good customers and saying he had retired and wasn't accepting any more requests for service. Anyway, Rueben we miss you. Luckily we have found a very excellent new shuttle service that we are very happy with.

The second time, I made a reservation for a taxi to pick me up the next day to transport me to the…read moreairport to make a flight. The next day right before pick up time, they had no cabs when I needed to be picked up at the time and did not show up . last time I even try using these guys

On Sunday, March 21, 2021 We called the Yellow Cab Co. I told the dispatcher that we would need the…read morevan because we had 5 people to pick up to go to Cannery Row. I was asked for our address, cross street and was told that the cab would arrive within 10 minutes. A sedan arrived. We were told when we tried to enter the cab that he could only take 4 of us, we would have to order another cab. I called the dispatch again and asked why we didn't get the van. She told me we had to "Double Cab". That they did not have a van. I told her we had used the VAN in previous trips, but she insisted that we needed to order another cab. (Of, course for another $20 ). On our way down Cannery Row, in our own car, what do we see? Low and behold, there was the YELLOW CAB VAN. Their name, same phone number.... Sheesh. talk about bad business practices.

I have relied on for the past four years for my daughter's trips from San Jose Airport to the…read moreUniversity of Santa Cruz..Subshuttle Inc have been incredibly dependable, consistently arriving on time and providing a safe and comfortable journey for my daughter. Their professionalism and reliability gave me peace of mind, knowing she was in good hands. What truly impressed me was their willingness to accommodate last-minute requests. I can't express enough how grateful I am for their exceptional service. I wholeheartedly recommend them to anyone seeking trustworthy transportation!

The shuttle service itself was good, they showed up on time and were professional…read more However, the billing process is VERY sketchy. I reserved the shuttles a few weeks before my wedding and didnt have a lot of other options. Patrick requested to send my credit card info over email which I didnt love but I went through with it. I wish I had listened to my gut because suddenly there were two duplicate charges for the same amount on my card statement. After the wedding I emailed Patrick and he told me he would reverse the duplicate charge, however this never happened. I finally disputed with my credit card company and Subshuttle sent documentation to them trying to say the charge was accurate. I then had to reopen the dispute with my credit card company and give screenshots of my email with Subshuttle, etc and now 3 months later the charge is finally reversed. I also emailed and called Subshuttle 4 times in the last couple months and just never got another response back. I would advise to look elsewhere for shuttle services unless you want to be disputing charges for months.

They didn't show for a ride to the airport!!!!!!!!!!!!!!!!!!!!!!!!! Are you kidding me! I got a…read moreoffer in the mail which I truly wish I never saw. Being an extremely frequent traveler I called as soon as they were 1 minute late after confirming the night before as most services usually arrive 5-10 minutes early. The owner said he'd check and get right back to me - he didn't but I called 4 minutes later - he said the driver would be there in two minutes - bottom line 20 calls between the owner and the driver who gave me multiple excuses and times I caught a cab after 40 minutes and missed my flight and the event I was flying into. The only thing the owner kept saying is "this guy is fired" which didn't solve my problem and he didn't offer any restitution. He should have checked that his driver was on the way 30-40 minutes before the time. I think this is a one man show sub contracting to whomever will take the fare - STAY CLEAR OF THESE GUYS IF ITS IMPORTANT TO ARRIVE ON TIME!!!!!!!!!!!!!!!!!!!!!!!!!!

What's important in a car service? Quality and professionalism. Green Car Limo has both. Great…read morecars, professional (but not stuffy) service and an easy-to-use website. I would highly recommend them to anyone looking for a car company in the Bay Area!

Awesome time with GoPro, limo was perfect, Michael was professional and made the trip great! Will…read moreabsolutely use GoPro again

My friend got married and I was a groomsman. We hired GoPro and Mike was our driver and he made our…read moreday special. We went to multiple places and he was so nice and polite and took us everywhere no issues and cleaned up while we were out so it would be clean each time. I certainly recommend booking through here and request Mike if you can!

I really dislike YELP. I just discovered that my review of Yuvi Limo Service was "not recommended"…read morebut they left up ONE horrible review. Years later, I still contact Shane and use Yuvi Limo Service for all our ground transportation needs in the SF Bay Area. He's always prompt and helpful. I just can't say enough about the service. They've got several types of vehicle available, so when my boss and his family are headed out for a family vacation (more suitcases than people!!!), Shane sends the big SUV, and there's plenty of room for all the bags, and the people to ride in comfort and safety. When I've got last minute changes, Shane adjusts his team and has always taken care of my executive travelers. I have even used Yuvi for my own personal travel, and what a stress reliever that is for an OCD Type A like me!! Here's my original review, from June 2012. You can see it if you click through the "not recommended" reviews. Shame on YELP for hurting people's business by censoring for no apparent reason. :-\ "We've been using Yuvi Limo for a couple years now for all our company transportation needs. Shane and his team are prompt, courteous and helpful. On more than one occasion they have gone above and beyond to ensure my team arrived on time for flights, events etc. As a result of the great service we've been receiving, I even booked Yuvi for my own airport drop off and pick up for personal vacation, and loved the quick, safe trip to and from the airport. I noticed one of the other reviews indicates they (Yuvi) never got the text...perhaps the person didn't enter in the phone number correctly when they sent the text (?) I generally schedule with Shane directly, via email. He has always replied immediately, and confirms by phone as well. If you don't get a confirmation within a couple of hours of your request, always assume your message didn't make it and check with them."

Called this company the night before for a ride to SJC, also has a cab which was a cheaper option…read more Told me to text my address to him, which I did after I hung up. Next morning, no pick-up at 7:30am, called at 7:40am and he told me that he never got my text! Threw my bags in my car and flew to SJC and barely made my flight! Plenty of other companies out there, no need to deal with headaches like these! Also, company had no reviews before I posted but all of a sudden they have 3-5 star reviews (that have been filtered by Yelp)!

ten out of ten experience, from start to finish. very friendly customer service via email, and I…read morewas able to view the bus I wanted before putting down the deposit. Clean busses, professional staff, and incredibly accommodating. Our driver, Buck West, made our night, and was easy to communicate with and get to as needed throughout our night using the bus. He also reached out to ensure that an item found on the bus made it back to us the following day. Thanks to this company and everyone I interacted with in the lead up to my event!

As a wedding planner, I can't recommend Monterey Party Bus enough. Their team was professional, on…read moretime, and incredibly easy to work with. The vehicles were clean, stylish, and exactly as promised, and the drivers handled everything smoothly--even with a few last-minute timeline changes. Reliable, responsive, and seamless from start to finish!