I could have called an Uber or Lyft, but I really wanted to have my ride confirmed. Not only did…read morethey confirm the night prior,the driver arrived right as scheduled (5:30 AM) and patiently waited because I'm typically 5-10 min late. The driver was pleasant, safe, and courteous. I will call them again!

Any parents looking for a safe, reliable ride for their student, I absolutely recommend them. Very…read morefriendly and hassle free. They picked her up directly from her dorm in a clearly marked car. When my daughters flight was canceled they were not hesitant to reschedule and were able to pick her up for me. As a parent hundreds of miles away this definitely made things easier for me. I was able to make all accommodations myself. Thank you so much! We look forward to many trips in the future.

Professional, punctual, and great customer service. Cant beat the price, to and from cA airports.read more

Groome is the absolute worst. If your flight is delayed after hours, you're screwed - even if you…read morebooked your seat in advance. There is no one to call and they will not call you. They will just leave you without any options. Thanks a lot Groome - I'm currently standing outside SJC at 1:40am trying to figure out a plan B.

I made a last minute SOS call the night before Thanksgiving for a crack of dawn, 415 pick up…read more Dispatcher Dennis answered the call. He assured me - do not worry, we will find you a driver and he will show up. Sure enough -he made his promise good. With such short notice for a major holiday, he showed up and drove me himself! He gave me a call back the night before to let me know what was going on, he gave me a 30 min heads up call in the morning, and he even showed up a little EARLY at that ungodly hour. He was professional, engaging, interesting, and all in all wonderful. I was very, very worried reading reviews about all the taxi services in the Monterey area- they were dismal at best. I was so lucky to find Dennis at Central Coast Cab! HIGHLY recommend!

Wanted to give a big thanks to Cathy of the Central Coast Cab Co…read more The other day she transported my 94 year old mother from Forest Hill in Pacific Grove over to the Hartnell Medical Center in Monterey and back. Mom's in a wheelchair these days and needs additional care and attention in outings like this. Cathy was very friendly and most helpful in seeing to moms needs and stayed with her and comforted her during this difficult adventure. None of this was easy during the Covid-19 pandemic. We're happy customers and will be calling on Central Coast again!

Timely. Good follow up. Driver communicated with us several times before pickup. Friendly.read more

We had many great experiences with Ruben and his crew over the years. Other family members used him…read moreand we gladly recommended him to friends. But starting last fall, Reuben and his business just "went off the air". We knew he was leaving the Aptos area and retiring to Merced. He told us he had purchased a home there and was looking forward to it. At some point last fall his phone continued to work and I could leave messages but he simply stopped communicating. We gave up after numerous tries and felt bad that Reuben wouldn't call us back or put on a recording thanking his good customers and saying he had retired and wasn't accepting any more requests for service. Anyway, Rueben we miss you. Luckily we have found a very excellent new shuttle service that we are very happy with.

An odd review this one considering I didn't use them... To explain, I have a neighbor and close…read morefriend who's not a yelper and needed a driver for about 6 hours to get up and back the the bay this week. I furnished him with a few recommendations based on my usual research of which MyBlackCar was one... Bob just reported back to me and I quote ' I ended up with the My black car guy, the owner,and very satisfied'.. Bob is a sound judge of character and doesn't hold back so this is as close to a glowing reference as I would expect... Thank you for taking care of Bob and thanks to the Yelp community for guiding me to this recommendation ..

I can't recommend My Black Car in Monterey enough! Vince, the owner, is truly exceptional--always…read moreprofessional, friendly, and incredibly flexible. He consistently goes above and beyond to ensure a seamless experience from start to finish. Every driver I've encountered has been punctual, courteous, and provides top-tier service. The vehicles are absolutely stunning--luxurious, spotless, and impeccably maintained. Whether it's for a special occasion or just a comfortable ride, this is hands down the best car service in the area. If you have the chance, request Nick as your driver! He's great!!

This driver from AITS was driving reckless on the 101 Southbound near the Gilroy/Leavesly exit…read more The driver decided to jump over in front of me last minute with no turn signal in order to follow his coworker that was a couple of cars ahead. Hopefully they didn't have passengers...

Tom, our driver, was superb. We hired AITS to take us on the 17 mile drive around Carmel. He is…read morevery knowledgeable about the area,and the points of interest and our 3 hours flew by. Gorgeous scenery and views out the windows while hubby and I sat holding hands in back seat. He also drove us to the military cemetery as my husband is a Viet Nam veteran. I think that if i had to find a negative...the front passenger seat had a whiplash protection pad...it blocked a lot of my view when sitting in back seat. Had to constantly look around it. All in all, a terrific experience! Tom even drove us to an ATM since we had been short of cash for a couple days. Thanks, Tom!

DO NOT USE THIS SHUTTLE SERVICE EVER!…read more Felt trapped, pushed, and shaken -- never again I used this company in Aug 2025 from the SJC taxi/shuttle stand for a quick two stop trip to Sunnyvale during a business trip. The driver said the trip would be "about $65" for the first stop but there was no meter running and no posted rate sheet in the van. When I asked to continue from the food pickup to my hotel a few minutes away, he suddenly demanded $20 more and started becoming aggressive. I said I'd pay the lawful fare (meter or authorized rate sheet) and asked to see the pricing sheet, since none was posted. The $20 extra that he came up with off the top of his head for an extra few mins of driving seemed suspicious and made me wonder if even the $65 was accurate (Lyft had quoted me $29 for the same trip to the first stop just minutes before I got into the shuttle). Things escalated fast. The driver raised his voice, blocked my access to the door of the van so I couldn't get out, and refused to give back my luggage unless I agreed to his price (which is grand theft felony for items over $950 since drivers cannot hold luggage hostage EVEN if a passenger does not pay). After he let me leave the vehicle, I said "excuse me" (since he was blocking the van door) and reached toward the door/compartment to take my bag. He then grabbed/locked my arm and shoved me back hard from the vehicle! I felt unsafe and trapped with expensive work and personal equipment in that luggage, so I yelled at bystanders to call 911 and did so myself. Several Sunnyvale PD officers arrived and de-escalated the situation. Even with police there, the driver couldn't show a meter or couldn't produce an approved rate sheet validating his $65 or $20 fare quotes. He pulled up a "taxi meter rates" PDF on his phone to show the police, but he'd never used a meter. Later, when I paid the $65 by phone to the company to settle and move on, the company still wouldn't send a proper itemized invoice (no pickup/drop addresses, no rate calculation) even after multiple emails requesting the rate sheet that shows $65 as the authorized flat rate from SJC to this area of Sunnyvale. I've disputed the charge with my card issuer who reviewed the case and credited it back to me. This wasn't a simple "fare disagreement." In my experience, the driver used my luggage as leverage and got physical when I tried to retrieve it. I've provided video of the incident to the airport's ground transportation office, and requested an investigation. Bottom line: I left this ride shaken and furious. If you care about safety, transparency, and lawful pricing, avoid A1 Classic and choose literally any alternative (rideshare or a taxi that actually runs a meter or follows a legal airport filed flat rate). This is totally a scammy company that quotes illegal price rates and has drivers who will threaten, push you, arm lock you and hold your luggage hostage if they feel like you won't pay them. The funny thing is that this was a work trip, so my company would be paying the fare so this entire fare dispute issue was just in the driver's head and he very quickly and incorrectly assumed I was not going to pay, when instead I was simply raising some suspicions of how he randomly arrived at the $20 extra fare for a few mins extra driving. But fare dispute is one thing - thinking you can threaten, block the exit from the van, shove, arm lock and hold hostage luggage until payment is received is an entirely different matter! Note that there is another review with this same driver making another passenger feel unsafe and getting aggressive. ------- Editing my review to leave this note to reply to this shady company's management reply below. My reply to management: - It is simply illegal for a taxi or shuttle service from the airport to tell the passenger a price (such as a flat rate) that is invalid to begin with (which cannot be corroborated with a rate sheet at the destination) and then demand the passenger to pay. For example, they cannot say "price will be $2,000" and then demand that you pay because you continued the journey. - There is no requirement for passengers to mention further stops. Note, the company reply was left on Aug 29, 2025: "I respect you as a customer but how much lie you can say. You were told the price before you entered the van for one stop and you never mentioned the second stop. You gave the address to the first stop and how will the driver know you want another stop. If you are getting a cheaper price from Lyft why didn't you take it and why did you come in the taxi line. Why didn't you ask for a rate sheet before you left the airport. The police found that your at fault because you were cussing and pushing my driver I have the video. You paid over the phone and still blaming the company. No body forced you to pay you called us as the driver left empty handed after waiting 2 hours. Thank you so much and have a nice day."

I highly recommend this reliable professional and courteous service Kumar overall made the service…read morewe will be using their services again thanks Kumar

Highly recommend Lucky 7 Transportation…read more When I woke up this morning, before I even had a chance to see my flight status from San Diego to San Jose airport, I had already received a message that he was tracking my flight and it was delayed. Traveling from San Jose airport all the way to the East Bay, what a godsend to have Padam pick me up! I had recently injured my hip, and he met me at the baggage claim area, grabbed my bags, and even brought my luggage to the front door when he dropped me off. Outstanding, kind service. So reliable and worry free, worth every penny! Hoping to book the next time I am at SJC.

It's our first time to book and use this company. You won't be disappointed, it's like worry-free…read morekind of thing. Coming back we were delayed by 12 hrs and they arranged their schedule according to my booking. The best part is that they constantly communicate with us so that we don't miss our flight and arrivals. I would use them again in the near future; it's total customer satisfaction!

Yep, I would use this service again and highly recommend to others. The customer service was…read moreexemplary from start to finish. Jorge, was very nice and he was prompt with communications. My driver, Eugene, arrived 15 minutes early. He was very friendly, then quiet when it was apparent that I was going to sleep on this 4:30 am drive to San Jose airport. I felt safe with his driving. Thanks, guys!

From the owner: Expect luxurious, timely & professional chauffeured ground transportation when evoking Guardian…read moreAngel Personnel Services. We offer an exquisite fleet of the latest & greatest from brands such as Lexus, Cadillac, & Mercedez Benz.

I've used this company several times and have always had a great experience. The trips have been…read moresmooth and easy! Limo was so clean and on time. Shaq was so friendly and Fantastic. We have been super happy with San Jose Bay Limo and have been using them for years. Great service!! Thank you Mr Shaq for you service. I highly recommend you using this service.

very professional,on time and reasonable price.Highly recommended. Will definitely contact again…read morefor our next trip.