Late to post this, but Eric's Shuttle Service took us to San Jose Airport in the wee hours of the…read moremorning on a weekend in August. He followed up with us, after our first contact, then contacted us day before to review and confirm arrangements. He had excellent communication with us, was quite personable, and punctual. The shuttle/vehicle was immaculate, and we got to our destination safely. We were very impressed & extremely thankful for Eric & his shuttle service. Hope he & his business continue to prosper.

On time, professional and courteous. All the things you could want in a shuttle service!…read more Used them a few times. Definitely will use them again.

I could have called an Uber or Lyft, but I really wanted to have my ride confirmed. Not only did…read morethey confirm the night prior,the driver arrived right as scheduled (5:30 AM) and patiently waited because I'm typically 5-10 min late. The driver was pleasant, safe, and courteous. I will call them again!

Any parents looking for a safe, reliable ride for their student, I absolutely recommend them. Very…read morefriendly and hassle free. They picked her up directly from her dorm in a clearly marked car. When my daughters flight was canceled they were not hesitant to reschedule and were able to pick her up for me. As a parent hundreds of miles away this definitely made things easier for me. I was able to make all accommodations myself. Thank you so much! We look forward to many trips in the future.

I had a reservation for travel to SFO from Monterey. I arrived on time to the pick up hub and they…read moredid too. Turns out I was the only rider. They had received cancellations from other passengers and they could have cancelled on me as one rider doesn't make economic sense. But they kept their pledge to provide service and Hector (driver) and I had a pleasant trip to my destination. Thanks for not canceling on me!

Groome is the absolute worst. If your flight is delayed after hours, you're screwed - even if you…read morebooked your seat in advance. There is no one to call and they will not call you. They will just leave you without any options. Thanks a lot Groome - I'm currently standing outside SJC at 1:40am trying to figure out a plan B.

We needed a ride from westside santa cruz to san jose airport. I've happily used Echo's service…read morebefore so I was glad she answered first call & scheduled for my time. Day before my flight the weather was bad with heavy rain likely so I called and she was happy to change my pickup a half hour earlier just in case. Ty, the driver showed up 5 minutes early and was very helpful offering to get luggage etc. Also a great driver, didn't waste any time but was smooth and even with bad weather my wife and I felt safe & secure in the backseat going over hwy 17. I think my wife was much happier with his driving than she is riding with me over 17. Very nice, clean new Lincoln SUV, plenty of room. 5 star service all around.

Outstanding service to and from San Francisco airport, even at 4 am! Reasonably priced.read more

We always use this business to get from Capitola to San Jose Airport…read more Once I was so thirsty when we got to the airport and guess what....the driver had bottled water for his guests. Alway Always on time even if it's 4 or 5 in the morning for pickup for international flight. Very dependable & always really pleasant. FYI: It costs a little bit more if u have them pick u up from home at a god awful hour. Thanks for the great service & wonderful drivers.

This is a hard review to write because all of their drivers are simply wonderful and rate a 5…read more But my overall rating of 1 is their front staff email support. I was literally in tears and incredibly upset after dealing with their email support person who treated me like a stupid person and they were openly hostile and condescending to me (I have a 30+ year career in technical engineering - I am not stupid). I cancelled the entirely of the reservation and a wonderful friend rescued me at the airport at the last minute because I had no way to get home late at night. I will never use this company again. I am very sorry to their wonderful drivers who will suffer the consequences of losing clients. This was truly among the top 10 worst email customer service experiences in my life.

Jerry was great to work with, and very responsive to any changes we had to make. We will go through…read morehis service again for our passengers.

I found Jerry while searching for shuttle drivers in the area for my parents. They are not used to…read morebig city traffic and were already under a lot of stress due to dealing with a death in the family. When they got back home, they both told me what a great experience they had with Jerry--that he was responsive, kind, professional, and was a high point in a long day of difficult travel. Thank you, Jerry. I appreciate you taking such good care of them!

I worked with Gabriel and he was very nice in accommodating all the destinations we wanted to fit…read morein a 6 hour limo trip. We were able to knock out 5 wineries/wine tasting rooms and go on the 17 mile drive. Our driver Bill frequently communicated with me via text or calling after dropping us off, where he would be waiting and to let him know when were ready. He also did a good job chasing us around the limo to beat us at opening the door. We got a 6 person limo for 4 people and it was spacious and comfortable. The inside of the limo was very clean and new. It came stocked with vodka, champagne, sodas and water. They also have the changing color lights on the walls and ceiling of the limo for ambiance. Overall I would highly recommend this company for limo services and definitely for any future transportation needs in Monterey/Carmel area. I think the whole package was well worth what we paid and their prices are much lower than other limo services in the area.

We went wine tasting with some friends. The limo was great, and the service was excellent. The…read moredriver was super friendly, and gave us great tips. We could even went around Monterey, Carmel and Pebble Beach.

I've used Sammy and his drivers, specifically Jay, for years now. They are always punctual and…read moreprofessional. Easy to communicate with and always accommodating of any changes. These guys are awesome.

Great experiences with Bay Area Airport Shuttle. They have been extremely patient and accommodating…read morewith our family of 10. We always feel very well taken care of by this team!

Excellent service from scheduling with Nick to pick up and drop off with our driver Mitchel. This…read moremade our Our Senior Prom at Clovis Senior Center more memorable.

We rented a party bus this weekend for my daughter's quinceanera. The bus was clean and modern…read morelooking. The driver arrived dressed formally, and on time. 100% will be booking with them again in the future. thank you for making this part of that day seamless.

This driver from AITS was driving reckless on the 101 Southbound near the Gilroy/Leavesly exit…read more The driver decided to jump over in front of me last minute with no turn signal in order to follow his coworker that was a couple of cars ahead. Hopefully they didn't have passengers...

Tom, our driver, was superb. We hired AITS to take us on the 17 mile drive around Carmel. He is…read morevery knowledgeable about the area,and the points of interest and our 3 hours flew by. Gorgeous scenery and views out the windows while hubby and I sat holding hands in back seat. He also drove us to the military cemetery as my husband is a Viet Nam veteran. I think that if i had to find a negative...the front passenger seat had a whiplash protection pad...it blocked a lot of my view when sitting in back seat. Had to constantly look around it. All in all, a terrific experience! Tom even drove us to an ATM since we had been short of cash for a couple days. Thanks, Tom!