Have had the best experience with our driver Juan Antonio R. Very respectful, welcoming and just…read morehas a good vibe overall when he took our team to there games.

We booked two buses from Discovery Charter for a big group event and came away incredibly impressed…read morewith the whole operation. From scheduling, to contracts, to route logistics, to the actual quality/cleanliness of the buses, to the friendliness and professionalism of the drivers! Pat in the main office is so responsive, helpful and friendly in her interactions. We had a wonderful time and wouldn't consider using anyone else if a future event in the Monterey area requires transportation needs.

The Monterey trolley is a great free service to get you around the hot spots of downtown Monterey…read moreand the coast. It's convenient for many hotels in the area to help you get to the wharf, cannery, and the aquarium. It does only go in one direction. So you will have to take it all the way around, you can't back track and go in the other direction. The drivers were nice, even though some do drive a little fast. If you have small kids or an adult with limited mobility, I'd sit on the seats that face forward not sideways. On the sideways seats my kids (and I!) were sliding back and forth.

I live out of state and visit the Monterey Peninsula several times a year because my mother resides…read moreat Carmel Hills Care Center. She is wheelchair bound and not able to assist with getting in/out of vehicles. Therefore, we rely on MST rides to take her to personal visits such as hair salons and so forth. We have had more negative encounters on MST rides than positive ones. The worst incident occurred during Easter weekend. Our plans were to attend a church service and then lunch at a local restaurant. While securing the bookings, we advised the scheduler of the times we needed to be at each place because we had a reservation at the restaurant and church starts at a set time. We were at the designated places over the recommended 15 minutes pickup time. On Easter Sunday the bus was close to two hours late which caused us to be over an hour late for church. We had to keep calling the dispatcher Chris repeatedly to find out when we would be picked up. He was downright rude and hung up on the receptionist at Carmel Hills Care Center. We were over thirty minutes late for our lunch reservation which shortened the time we could spend at the restaurant. Fortunately, the weather was warm because the bus was late picking us up from the restaurant. Overall, it was an incredibly stressful day which should have been a relaxing, pleasant day. I find the practices at MST rides unprofessional, inconsiderate, and disrespectful to the disability community. Since the peninsula is a major tourist area, you would think they would schedule additional drivers during peak times.

This company went above and beyond to rescue our trip at the VERY last minute. Answered every time…read moreI called. Gave great customer service while remaining realistic about the situation. Answered texts and sent photos before booking. Overall they deserve 1,000 stars. Thank you Brayan.

From the owner: We are a professional charter bus company specializing in providing transportation for corporate…read moreevents and school field trips for large groups. Our fleet includes SPAB certified buses and experienced drivers dedicated to delivering excellent service. Established in 2015, we bring years of expertise to meet your transportation needs.

Five stars hands down. They are the greatest to work with. Liz is so helpful everytime I have to…read moremake a reservation, answering all my questions thoroughly and promptly. I never hit the answering machine which is so nice To get quick responses. The drivers have always been so nice (we've had 2). One driver had to drive around about 30 kids under 8 years old and he was such a trooper. Understanding the potty breaks especially! (We've learned our lessons and upgraded to the bus with bathrooms!) Our bus arrived early and dropped us off where we needed to be without a hiccup. We got exactly what we needed and was able to take away any worries we'd have with driving to the concert at shoreline. No parking issues or traffic or of course having a DD.

We absolutely loved using this company and had such an amazing experience with our driver, Shayna…read moreB. The communication, connection, reassurance, and commitment to giving our students and staff the best experience for our UCSC was more than exceptional. The day started with Shayna calling me to introduce herself and to let me know of her location. Shayna drove us safely to our destination at UCSC and was there when we needed her most. Shayna has such a welcoming and sweet personality, we absolutely enjoyed her company and would love for her to come back to be our driver again! We were able to receive such an amazing service and the day couldn't have gone the way it did without her. Shayna went above and beyond for us and made our group laugh and smile. We would love to be using quality assurance travel again for our next trip!

Good Great!, there lots people handicap they need to step. Me and my husband has bad knees issuesread more

Driver is suck, was raining and cold, everyone on the bus was cold, we're asked 2 times to turn on…read morethe heater, but he doesn't care. Suck.

I have a couple of go-to drivers for our work events, but given it was two weeks before the Super…read moreBowl, I knew it was going to be hard to lock one in. So, I did what I do best....YELP! Found CLS Global Transportation Inc. and they were my first call. Luckily, I scored the vehicle we wanted (sprinter) and worked with a really great woman named Sharon. Sharon was VERY communicative and was quick to respond to all my emails/texts. She made things REALLY easy for me; this made me feel comfortable bc I was not going to be on the actual ride and wanted to make sure my team was taken care of. Feedback from my team leader was that the driver, Lydia, was prompt, friendly and drove safely. Whew, I'm so glad this all worked out. I would definitely recommend CLS Global Transportation Inc.

I found CLS on YELP and they were great start to finish with very clear communication and follow up…read morethrough the booking / reservation process. Sharon was very prompt in responding to any questions I had. They sent the drivers info and contact number the day prior to our event which made it easy to follow up with any last minute changes. There was a snag on the day due to a freeway closure after an unrelated accident but I was able to work with the driver directly to minimize the issue as much as possible. I highly recommend using their services for any transportation needs.

Convenient, free shuttle that runs in a loop around Mountain View and stops close to just about…read moreanywhere you might want to go. You can take it clockwise (gray route) or counterclockwise (red route). The shuttle is clean and spacious and has free wifi; when I rode it on a Saturday, it was pretty empty. Its weekday hours were also recently expanded to 7am to 7pm, making it a viable work commute option. You can even track it live via a website or phone app (I haven't tried the app), which makes catching the shuttle a breeze. I did notice both times I rode the shuttle that there was an incident of someone shouting at the driver to stop because they needed to get off, but it was hard to tell whether the driver had missed their stop request or they had tried to get off somewhere that wasn't a stop.

A nice sweet bus for everyone to ride. Of course when the pandemic hit on March 2020 it was all…read moreempty but we are not here to talk about that. I want to talk about how cool this bus is. I am not from Mountain View but this cute little shuttle does great magic for people who are native to the area. People of all ages ride this. There was one time where it can be full of young people who want to save gas on getting around their city of residence. Other times it's a mix of people from age 4 to 85 that want to go to the doctors, San Antonio Shopping Center or a random Starbucks. On Saturdays it can go near Shoreline so if you are biking near the VTA bus yard this bus can be your resting area thanks to their bike racks. I live in a low-income area of San Jose and are really jealous that nothing like this exists near where I live. I wish it did so I could save money on gas. Note: We are still in a pandemic so please wear a mask. Staff here wear masks and seating is limited so continue to social distance.

Dangerous driver. We called to complain but the number is disconnected. We saw the driver on a…read morehighway in Tahoe and tried to call but the number wouldn't go through. The website doesn't have a contact form and google maps shows the business address is a house. Shady.

The past few times our organization has used this company, it's been ok. One time they were late…read moreand two times their tvs didn't work properly which was kind of annoying because we had a bus full of crazy kids. But, it's not the end of the world. However, today we had a bus booked and they didn't even show up! When we tried to call them (all the numbers) they didn't have working voicemail or the box was full. So much for customer service...smh! So I had to drive a bunch of kids myself to an event and was late. It's not under my control if we use this company again, but if it were up to me, I'd call someone else!

Matt was a great driver. Took us to sacramento from Modesto safely. Let us put music. Had a smooth…read morefield trip. Definitely recommend.

Matt was an amazing guy and had a really good selection of movies. He also took us all the way out…read moreto Long Beach for a school trip and he also took us all the way back to Stockton. Overall a really great trip.