This is my 3rd experience with driver Hanh Pham. He is so…read moreprofessional and our group always has a great time and vibe. See you again next year Hanh Pham, for the Team Teal Company Party!!!!!!!!

I highly recommend booking Royal Coach for any of your Las Vegas transportation needs! I booked…read morethem for a corporate event and was so impressed from A-Z. First, Tawny, the Sales Leader, was extremely responsive and helped me understand all of the different bus options. We even got an extremely competitive price for a bigger bus compared to others in the area. (Which I will admit initially made me nervous!) The coordination leading up was very straight forward. Payment terms were very reasonable. The day of went PERFECTLY! Our bus driver, Ceaser showed up 15 minutes earlier than I expected. He was very friendly and polite. Once our guest started showing up, he was very personable and helped everyone with luggage that they had. And the bus was in amazing shape. Top of the line amenities, comfy seats, great air flow, and super clean. There were a few amenities we did not take advantage of but I'm sure they were great too! I hope this review helps you! It's hard to find reviews out there, but we really had such a great experience with Royal Coach and I hope you will too!

Five stars hands down. They are the greatest to work with. Liz is so helpful everytime I have to…read moremake a reservation, answering all my questions thoroughly and promptly. I never hit the answering machine which is so nice To get quick responses. The drivers have always been so nice (we've had 2). One driver had to drive around about 30 kids under 8 years old and he was such a trooper. Understanding the potty breaks especially! (We've learned our lessons and upgraded to the bus with bathrooms!) Our bus arrived early and dropped us off where we needed to be without a hiccup. We got exactly what we needed and was able to take away any worries we'd have with driving to the concert at shoreline. No parking issues or traffic or of course having a DD.

We absolutely loved using this company and had such an amazing experience with our driver, Shayna…read moreB. The communication, connection, reassurance, and commitment to giving our students and staff the best experience for our UCSC was more than exceptional. The day started with Shayna calling me to introduce herself and to let me know of her location. Shayna drove us safely to our destination at UCSC and was there when we needed her most. Shayna has such a welcoming and sweet personality, we absolutely enjoyed her company and would love for her to come back to be our driver again! We were able to receive such an amazing service and the day couldn't have gone the way it did without her. Shayna went above and beyond for us and made our group laugh and smile. We would love to be using quality assurance travel again for our next trip!

I cannot recommend this CLS Global Transportation enough. Sharon was our main contact and she was…read moreawesome to work with. She is an amazing communicator who responds quick and gives timely updates, which took all the stress out of planning. We booked the 13-seater sprinter van, and it arrived spotless. The vehicle was clean and looked just like the picture! Our driver, Floyd, was incredibly professional, personable, and accommodating. He ensured we arrived to all our events safely and timely. Planning an itinerary can get chaotic, but Floyd made the bride to be feel less stress as everything was all taken care of and more. If you need reliable, top-tier group transit, book this team immediately.

My friends and I were looking for a party bus for an event in Oakland, and I'm so glad I found CLS…read moreGlobal Transportation on Yelp! Their 20-passenger party bus was the perfect size for our group. Sharon made the booking process incredibly easy and was so helpful in answering all of our questions. Their pricing was also much more affordable than other companies we looked at, so booking with them was an easy decision. We were able to schedule pickup from our friend's house, transportation to our event, and a return pickup and drop-off afterward without any issues. Our driver, Leland, provided 10/10 service. He made sure we had the best experience from the moment we got on the bus by setting up the Bluetooth before we left and making sure the cooler was stocked with ice. He even picked us up a little earlier than scheduled since our event ended ahead of time. Most importantly, he got us to and from our destination safely while making the ride fun and enjoyable. Thank you, Leland, for being such an amazing driver! We'll definitely be booking with CLS Global Transportation again for future events, and I recommend them to anyone looking for reliable, affordable, and excellent party bus service.

Good Great!, there lots people handicap they need to step. Me and my husband has bad knees issuesread more

This bus is mainly for the Vietnamese community circuit in San Jose, LA, OC, and SD. You don't have…read moreto be Vietnamese to take the bus but most people seem to be. Loves: + Most affordable at $50/ticket if you're buying late. Other buses like Greyhound increase fares the closer you travel to your date. + Nice and clean bus + Nice bus driver (who spoke English too) + Left on time and arrived to my destination on time + Restroom / snack break halfway through for 15 minutes + Water bottle included (Note: You used to receive a free Lee's sandwich but no more!) Not so love: - Wifi did not work on this trip - Bathroom may or may not be available for usage during ride? - Only one trip per day at 8am Some more notes: 1. You can buy your ticket online or reserve over phone, where you'll get a QR code and pay in-person. 2. Apparently some buses leave before the departure time so I'd recommend arriving 15-30min early. Overall this is a no-frills type of ride and the lack of working wifi is not ideal if you're trying to pass time not just on your phone, but you get there safely and on budget.

Maybe I got lucky. Very very lucky…read more San Jose cal train station was my pick up point for departure at 7:40am on Tuesday. 22 people and 80 seats so, I'm sure this is one of major factors. The driver was amazing on the intercom his voice was clear, energetic and very pleasant. The mid way pit stop was also a great choice and and the 30 minutes was more then enough time for me. Now this is my 2nd time using this brand and the first try was not the same. The first experience the bus was a 1 story and tight. The 2nd bus experience during this visit was the double decker. If this was or could be the consistent experience then, 100% would recommend giving it a try. 1 tip Bring a jacket or 2 jackets with *hoods. Why because even though the bus was clean... you never know. The good will make feel more comfortable and safe to put your head back on the seat (knowing your head and hair are safe).2nd tip is bring sanitizer wipes... I don't but it's probably worth it to have them when going into bathrooms and touching doors.

I've taken Megabus a handful of times from San Jose to LA and back which all have been fine…read morecompared to my one and only Greyhound experience. However, tonight's experience totally changes my overall experience with Megabus. I'm writing this at 5am waiting for the next bus back home to San Jose. I got a Service Alert email after I booked my ticket from Anaheim to San Jose on Friday, 1/18. The email said the bus would have delays up to an hour due to operational issues which is weird to get it the day before. I didn't think much of it because bus delays happens. It was supposed to depart Saturday, 1/19 at 10:20pm. They email us 17 minutes later that the bus has been canceled. Another Megabus driver had to tell us the overnight bus going back to the Bay Area was canceled. If they knew beforehand these delays would cause a cancelation they should let the customer know so they can change to an earlier trip. Or have another bus. You have a lot of passengers going to San Jose & San Francisco! So now I'm stuck in Anaheim almost 11 more hours after I was supposed to go home because the next available bus departs at 9:05am. Yes they offer refunds or exchange for a rescheduled trip. But this inconvenience they caused could have been prevented if they had better communication and a backup bus if there are operational/mechanical issues. I'm supposed to be at work in the morning but I have to call out so thanks Megabus for making me lose a day's worth of pay! Update: I took the bus departing after 7am from LA Union Station and they charged me $5 to take the earlier bus.

excellent very respectful kind and very helpful! We all felt very safe driving over the 17!!read more

Very happy with the Driver Julio, extremely professional and trustworthy. During our trip back from…read morethe casino, we had a flat tire and Julio handled the situation extremely well. Much appreciated, Alex Herman-Passenger

Probably the worst experience I have ever had was when I stepped foot on this bus. It was supposed…read moreto be a fun adventure since it was grad night for aptos high school. The bus driver was rude and told us not to use the bathrooms because then they would smell. The bus creaked and you could just tell from the beginning that it was not safe. Sure enough, it broke down...for like 4 hours. We were told we could not leave the bus and threatened if we did. We were also told no one was allowed to come pick us up. Apparently we couldn't go any further because the brakes were broken and could blow up...how safe for a bus full of 40 kids. Finally, another bus came to pick everyone up and we finally got to magic mountain way way after everyone else was there. Then in the morning, the same broken bus was coming to pick us up for our long trip back...it was late of course and on the whole way back we had to deal with the unbearable smell of the bathroom while everyone on the other buses rode in a clean and safe environment. I originally wrote a review about this right after it happened but I was told I would not get a refund until I took it down..so I did. Then I found out they lied to me. Aptos High had to give everyone on the bus money back and this company didn't give a dime back! SO UNFAIR AND RIDICULOUS. I HOPE THIS COMPANY GOES OUT OF BUSINESS. TERRIBLE BUS AND TERRIBLE CUSTOMER SERVICE. STUPID LYING COMPANY!!! THIS DESERVES ZERO STARS BUT IT WOULDN'T LET ME POST IT UNLESS I PUT ONE STAR. -----NEVER USE THIS COMPANY--------

I've been riding on the West Valley Charter buses for the past 4 summers and this one will mark my…read more5th. The drivers are always nice and willing to do whatever they can to make sure we are having a smooth ride. The buses themselves are nice and the seats aren't cramped. The ones with Wi-Fi are neat too. the newer ones have outlets over some of the seats so it makes it more convenient to use electronic devices. i would definitely recommend their services for any traveling group.

I've used FlixBus on several occasions And I've had two horrible experiences, the first time I…read moredidn't even use their services sent them proof that I didn't because I was on Grey hound, was informed I'd receive a Refund first, which I never did and after continuously following up with them I was told I was going to be given a Voucher which never occurred either. I've utilized FlixBuses services 4 times since then and they all have been pleasant experiences BUT.... On Friday September 13,2019 I purchased a ticket from Victorville, CA to San Francisco, CA. My ticket gave a boarding time of 1:20pm... that bus didn't arrive until 3:45pm, at about 5:40pm we arrived to Los Angeles, Ca where I was to Transfer For my San Francisco bus. I waited and every San Francisco, CA bound bus did not have my booking or confirmation on any of them. I waited until 1:30am to be told that there were no more buses until 7am and to call FlixBus yet again. So From 5:40pm on 9/13/2019, until 7am 9/14/2019 I was forced to stay in this God Awful place where the night life was not too kind, lots of gang members, Drug Addicts, and Homeless and I don't believe I've experienced something so traumatic and frightening in my life. SO what do I do about this????

I highly recommend against FlixBus. Their busses frequently run (very) late, and they don't make…read moreany effort to notify customers (no email/text/call). Whats worse is the busses often pick up in dark parking lots without any seating or protection from the elements, so you could be waiting in the rain or in the dark in an unsafe neighborhood waiting for hours. On top of that, there is no phone number you can contact for support, and the online chat support is inhuman. Here's one experience I had with them, as an example: On March 7, 2024, we arrived to the bus station 15 minutes early, per instructions. The bus station was actually a dark, empty parking lot with no seats and no protection from the elements, in a relatively unsafe part of town. This was doubly bad as it was a rainy evening in Austin and there was no covering in the parking lot. After waiting and the departure time passing, we contacted FlixBus only to find out that the bus was delayed more than 45 minutes. FlixBus made no attempt to contact us via email, text, or phone. Had we been notified, we would have waited in our hotel. Instead, we were left waiting in rain in a dark parking lot. As we waited, we watched the ETA online continue to grow to 55+ minutes. FlixBus put us in an unsafe and uncomfortable situation, and we expected a full refund. I have contacted the support team, and they made no apologies for the delay or lack of communication. Instead, they stated that their policy is that refunds are only issued for delays over two hours. I would have been more forgiving if we had received any notice. Airlines, trains, and other transportation providers notify their customers about delays, and FlixBus should be obligated to do so as well. We were not about to wait in the rain in an unsafe neighborhood with all of our luggage for nearly an hour hoping the bus would come. At least when airlines or trains are delayed they notify customers and you are waiting inside in a safe environment. FlixBus customer support was entirely unempathetic and unhelpful, and seemed to have no concern for the safety of their passengers. I highly recommend against such an uncaring company.

Umbrella was great! We booked a van and bus for wedding guest transports to and from the venue…read more Umbrella was flexible on various changes we made to the arrival and departure times (there may be a change to cost depending on timing, just ask). You can view the itinerary on line. The day of, we received texts from drivers. Umbrella drivers were very accommodating and friendly. Thank you Umbrella!

What you look for in a bus company is to safely and efficiently get passengers from Point A to…read morePoint B. Umbrella Bus barely got our passengers from Point A to Point B, did not do so efficiently, and arguably didn't do it terribly safely. We booked Umbrella for a 54-passenger shuttle to transport wedding guests from our wedding hotel to our ceremony venue, and then from the ceremony venue to the reception venue ($1050 total). I confirmed this itinerary with their staff by email and phone several times (at least three), because they kept sending me invoices that only showed a partial itinerary, but they assured me that they had the correct itinerary written down and would read off the correct itinerary on the phone when I called. On the first trip, the bus driver got the bottom of the bus stuck on a steep hill, rendering it unable to move. Guests had to walk nearly a quarter mile from where the bus got stuck to the ceremony site. The bus was also blocking the entrance to the park where the ceremony was held, meaning that park visitors and several wedding guests who were behind it were severely delayed in getting into the park. We had a couple of guests who missed some of the wedding ceremony because the bus blocked the entrance for so long. It would've been 3.5 stars if only for this, since it wasn't 100% the driver's fault, though he should really have known what the buses he drives are able to handle. On the second trip, though, despite me confirming the destinations in the itinerary with Umbrella MULTIPLE TIMES, the driver had somehow been given the wrong destination by their dispatch, and took guests back to the hotel instead of to the wedding reception venue. My family members had to argue with the driver, who insisted that he'd been told to take everyone back to the hotel, and "I'm only doing two trips, how will people get back to the hotel?" but he eventually relented and took everyone to the reception instead, but meant that most of the guests were delayed by quite a bit in getting to the reception. This definitely wasn't the driver's fault though, and was clearly the fault of the company/dispatch. He did eventually take the guests where they needed to go, which we appreciate.