Rich and the team saved the day! I can not say enough wonderful things about this company. First...I lined up this trip for a group of 41 travelers from our school to go to SFO and back for our trip to France a few weeks ago. Setting up the arrangements was very easy and well managed by Pat. We were picked up (and the bus was early) at 3:00 am on a Saturday. The bus was clean and our driver was friendly and we arrived at the airport ahead of schedule. When our flight home was cancelled and our bus arrangements had to be changed at the last minute the team really pulled it through for us. Rich called me in France and lined up another company to pick us up since we had to change the date of our return. I was so relieved that my students would be returned home to their parents and that I didn't have to arrange carpools home. This company truly saved our trip. I will only arrange group travel through Discovery. Merci beaucoup! Janine Olin read more

Have had the best experience with our driver Juan Antonio R. Very respectful, welcoming and just has a good vibe overall when he took our team to there games. read more

We booked two buses from Discovery Charter for a big group event and came away incredibly impressed with the whole operation. From scheduling, to contracts, to route logistics, to the actual quality/cleanliness of the buses, to the friendliness and professionalism of the drivers! Pat in the main office is so responsive, helpful and friendly in her interactions. We had a wonderful time and wouldn't consider using anyone else if a future event in the Monterey area requires transportation needs. read more

Discovery Charters did a great job with transportation for our wedding! We were moving guests from downtown Carmel to our venue and back, and they were very responsive and easy to work with. The buses were on time, comfortable, and clean! One of the drivers was even nice enough at the end of the night to take some of our oldest and youngest guests up the hill! read more

I can't say enough about Discovery Charters. Rich and his team are incredible to work with. Their drivers are the safest drivers I have ridden with and we have used several other companies in the past. I work for a high school and the drivers for Discovery are excellent. Our favorite driver is Stewart, and we ask for him every chance we get. They are always on time and the most considerate, accommodating people. I have worked with Rich and his team for the past 12 years. It's not easy spending a week driving a bus full of high school students down south and back for a college tour. Yet these drivers are so patient and kind to all of our kids. If you are looking for a great experience, Discovery Charters is the way to go! read more

Charter bus companies can be hit or miss but I truly enjoyed working with Discovery Charters! I worked with their team this past year on two 1-week long corporate incentive trips providing transportation at the airport, offsite activities and events. I want to shout out Rich Dorr and Russ for being such rockstars and making us all look good in front of our clients Rich especially has helped me so much in the planning & execution process and I cannot thank him enough for all his help these past few months. It goes a long way when you can truly count on vendors/suppliers that will go beyond for you. Their rates are more than reasonable for the level of service and equipment they offer. Highly recommend for any large transportation needs in the Monterey area! read more

We hired Discovery Charters for our wedding in Monterey and had a great experience! They had great customer service and were so friendly all throughout the booking process. It all went so smoothly and our wedding guests all said they had a great experience with the shuttle service and the drivers. We would definitely recommend, especially for a wedding! read more

The driver either was a below average driver, or did not know exactly where to go, or both. The bus seemed well-maintained.

We used Discovery Charters for our wedding earlier this year and cannot say enough good things!! Rich made it so easy on us and helped us sort through all the funky rules for driving charter busses in Carmel. We had a couple phone conversations to tell him what we need, then Rich and Discovery charters took care of the rest. Leading into your wedding week can be a stressful time, but arranging our shuttle was by far the easiest part of our wedding planning and wedding evening. Thank you Rich and the full Discovery Charters team for being SO awesome!!! (PS - I thought the price was also the best I found in the area. The great service with the price is unbeatable.) read more

Best drivers ever, especially Joe! For more than 20 years I have worked with Discovery Charters. They are easy to deal with thanks to Pat and Rich in the office. The bus always arrives on time and we get to our destination safely. It is always a pleasure to work with this local company. read more

Our driver Issac was great. He made sure we got to all the places on time and drove extremely safe. He made the bus environment fun as well, he played great music. read more

I love my man Isaac, he the best driver ever. I would like hime to get a raise. He always drippy with it. He a cool guy with excellent driving skills. I would definitely refer him to anyone looking for a amazing bus driver. He made a 5 hour bus drive go by fast. I love my man Isaac. read more

Discovery Charters provides superb service to their passengers not only through a luxurious charter bus, but the driver is what makes all the difference-- punctual, professional, and profound customer service. I've been aboard the well known Discovery buses many times throughout my life; primarily for school events, but also paid for the bundle package to a San Francisco Giant's game! No need to stress about driving back 3hrs after drinking at the game. Discovery Charters is branched out of Monterey County and has also been known to work with the Carmel Foundation, Pebble Beach, and more! The color scheme of the buses are also what set them apart from other chart bus companies. read more

Wow!! Fantastic high school senior field trip to San Francisco last night and much thanks to Stewart, Russ and Gwen for their excellent customer service, fantastic driving and honestly just being great to be around. It isn't easy to work with 171 high school students, but they were understanding and interacted so well with the young adults we had with us!! I am an activities director and will always try my best to plan my big field trip events around being able to use Discovery Charters as our charter bus company!!!! Thank you to Pat and Rich in the office too for your great communication!!! Fabulous experience all the way around!!! read more

What a terrific experience! Our group chartered a bus to take us from Salinas to San Francisco and back for a day of Christmas shopping. Such a treat to be able to relax and enjoy our trip up and back in complete comfort, knowing that our driver had everything under control. Mr. Washington, our driver was absolutely fantastic! I hope that we have the chance to have him drive us again soon! If you are considering chartering a discovery bus, don't hesitate and ask for Mr. Washington! read more

They were great! Mr. Washington was very friendly, arrived early and provided a very safe and fun experience! I would ride with them anytime! read more

My school district has used Discovery for years. Every time the drivers are professional and friendly. Recently, Mr. Washington drove our AVID students to UC Merced and CSU Stanislaus. He helped the chaperones with our onboard movie, and let all the kids know he cared about them. Thank you Mr. Washington! read more

We booked a Discovery charter bus to take a group of about 50 from Aptos to SFO for a cultural exchange trip to Cuba. I was in touch with the staff all along about when deposits were due, and to coordinate the pickup; they were consistently helpful and calm about everything. We weren't able to communicate to the staff the exact time and pickup location until just a few days prior but they were very patient and flexible. Our driver arrived 15 minutes early to the pickup spot. The bus was clean and comfortable. We were assigned a driver named Russ who drove us smoothly and safely over HIghway 17. The same driver picked us up at SFO when we returned from our trip. We were supposed to land at SFO around 8:30 but due to flight delays it was closer to 11 pm. So Russ had to wait for us and he was very nice about it when we finally did arrive. I'm sorry to read another customer had a bad experience because our group was very happy with both the administrative service, the driver, and the equipment from Discovery. We'll definitely call them for future charter service. read more

Discovery Charters drove our 4th graders on a field trip. Service was excellent! They arrived early for pick up, and our driver, Mr. Washington, was friendly and outgoing and had a wonderful manner with the students. I would definitely recommend them to anyone needing to charter a bus. read more

Discovery Charters provided us with such wonderful service when our office had hosted a holiday shopping trip to San Francisco. Mr. Washington, our driver, was just AWESOME! Very courteous, professional and personable. He made the trip such a pleasant experience for everyone. Would most definitely request him again!! read more

Amazing! I highly recommend Discovery Charter for a great travel experience! I booked them for a group my company was taking to various stops throughout the Fresno/Monterey area. The entire experience was excellent ~ from my initial contact for inquiry with Pat, through the booking and the actual trip. Our driver, Stewart, has an amazingly professional demeanor and appearance; as well as being a very skilled driver. The bus was sparkling clean and comfortable! read more

A teacher at my daughter's school in Salinas had booked 3 charter buses with Discovery months in advance for a field trip for the entire 8th grade class to the Exploratorium in San Francisco last week. He called the day before to confirm everything and was told when he called that 2 buses had broken down and that they would have to subcontract and send 2 school buses - no call from the company - he found out when he called them. Being the day before the field trip, he agreed to take the school buses. The next morning, the two school buses showed up along with one Discovery charter bus. However, one school bus had bad tires, one school bus driver wasn't 21 and not properly certified to drive the bus, and the charter bus driver who was supposedly certified didn't have his paperwork with him! The entire field trip had to be cancelled with everyone there ready to go. This not only inconvenienced about 25 parents who had rearranged their schedules and many had taken time off from work to chaperone, but disappointed almost 100 kids who had been looking forward to this trip for months. Don't even consider booking with this company!!!!!! :-( read more