I love this place. The techs are wonderful and I get great mani-pedis, at a great price. Every…read moresingle time! I won't go anywhere else.

Time isn't accurate. Walked in got laughed at. Last set of nails cracked mid nail with no chip. Not…read moreend of the nail. Mid nail bed hurt a lot. Will not be coming back.

Once again, I'm extremely satisfied with my nails -- May did an exceptional job as always. She is…read moredetailed, talented, and consistently delivers beautiful results. I really want to highlight Sky as well. He truly makes the experience special every time I visit. He remembers clients by name, offers water, and makes sure everyone feels comfortable and welcomed. His warmth and attentiveness set VIP NAILS apart. It's not just about great nails -- it's the outstanding customer service that keeps me coming back.

Online booking and they were ready for me when I got there. Nice clean facility. Excellent…read morecustomer service.

Wow! Super impressed by this place. I went on a whim for a fill and now I won't go anywhere else…read more The design work was amazing. I showed a photo and got exactly what I wanted!

My significant other and I decided to try a new spot to get our nails done. This so happened to be…read morethat spot. I'd say we made a good choice. We walked in and we were helped almost instantly. They had us wash our hands first. I was seated for my pedicure right after. I was quickly handed a menu for a complimentary drink. That was a great way to start things off! I chose an Orange juice. It was pretty tasty. I was given another menu to choose what I wanted done. I chose the Classic Pedicure for my Spa Pedicure. It included Clean & Cuticles Trim, File & Shape, Callus Removal, Sea Salt Exfoliant, and Polish Application. The price was $32, so it wasn't that bad. The massage chair was a decent touch. I got a clear coat and it came out really nice. I was pretty impressed by the pedicure. It felt slightly rushed, though. I got a Manicure afterwards. This was $20. The service took a good amount of time, so that was a plus since I wanted them to be clean. My nails came out very nicely considering the shape they were in when I walked through the door. My nail technician did a great job. I wish the pedicure lasted longer. I was impressed by her attention to detail on my Manicure. She had a positive attitude. Overall, this place didn't have any major issues. Everything was fairly simple from walking in through the door to leaving. The whole place had a clean essence to it with a slightly modern feel. I recommend this spot. I'm pretty sure I'll come back someday. Date of visit: 08/14/2023

I couldn't get into my normal nail place so I came here. I'm so happy I did. The gentleman who did…read moremy nails was amazing. It was quick, the salon was clean and my nails came out so pretty. I will be back.

Service was terrible. Steps in a fill were missing. Poor quality job. After getting a brave review…read morefrom a co worker, I am less than impressed with my experience. I was charged 45 instead of the advertised 30

I made an appointment on line at the last minute found a time that worked for me. This place is…read moregreat. Megan was awesome. Definitely would come here again

This was definitely on my top worst nail experiences. I booked online also because they never…read moreanswer the phone. The hours posted are not valid they make it up as they go. This was my second time so called second chance I gave this shop to do my nails. They do not use a drill. They waste your time along with cut open all your cuticle beds. I'm posting a picture to verify how bad it is I had to stop before I even got anything new done. Took over an hour to scrape an emery board against my gel polish to look like this mess. Then had the nerve to take $40 out of my $100 I handed to the nail tech Megan stating that I owe that for the hour it took to do the damage she did. Horrible customer service. The shape was awful no where near close to what coffin looks like. I am posting a third and fourth photo at a different shop just 2 hours later to get my nails fixed and done right.

If I could give a 0 star rating I would not only did I not get the style I asked for but I also…read morehave mismatched nails! I asked for coffin style and some of my nails are coffin style others are square! Then the gel overlay is extremely thick! He made me nails extremely sharp! And airbrushed paint onto the powder where some of my nails are completely white and I asked for a white and nude ombré look I'm posting what I asked for and what I got!

Here is a more polished, firm, but professional version of your review that still clearly…read morecommunicates your experience: I have visited this salon several times before and have always had good experiences, which is why this visit was so disappointing. I walked in at 4:00 PM requesting a fill-in, and the technician immediately told me no without offering any explanation. The response felt abrupt and dismissive, and there was no effort to communicate or provide alternatives. I drove over an hour to get there, so the lack of courtesy and professionalism was extremely frustrating. A simple explanation or respectful tone would have made a big difference. Customer service matters, especially when you are the first point of contact. Unfortunately, due to this interaction, I will not be returning. I hope management addresses this, because one negative experience can easily cost loyal customers.

Salon is in a nice location, right off of route 30…read more Very clean. Excellent service and staff is friendly. I love going to Cali nails! It's the best place in North west Indiana. It's my go to spot!!!

I stopped in to get a pedicure without an appointment and asked if they had time. Yes. I was told 5…read moreminutes. 30 minutes later I was still sitting waiting. I got up to leave and was told another 5 minutes. Yea right. I'm out. That was their first and last chance with me. Bug-Bye. They can't tell time apparently

This place is horrible. I have many cuts on my fingers, even my hand. i wanted a design and they…read moretold me that a pumpkin was, and i quote, "very hard". Then they tried to tell me that they couldn't do a french tip, and that it would be straight because he didn't wanna do it by hand. Then continued to say how it wont be exact but it will be different, and told me the price would be $80. Note that he told me this AFTER he started filing my nails. They are also crooked and uneven. I just got a fill, and he still managed to f up the shape on my SQUARE nails. This place is so stupid and smells horrible, and on top of that, they were talking bad about me in a different language. Please save yourself and do not come to this place.

Don't waste your time. I can deal with you being rude to me but DONT dare be rude to my…read moregrandmother. She nicked the edge of her thumb and the lady painted over it instead of actually fixing it... 30 mins later it still wasn't dry. I asked the lady to fix it and ALL the nail techs ignored me. I got acetone myself and took of and repainted her nail (still no too coat). Smh I can understand if you try and fix but don't get an attitude and ignore. Had I had good customer service I would have gotten pedicures for both of us too. And I'm a good tipper! I hope they enjoy the 57$ they got out of me. ‍ And I had to refile my already short nails so they could just be shaped natural not square, oval, raggedy.