Nail Lab is so very unprofessional in Matteson IL. They are very dismissive and do not respect us…read moreas a ppl. Don't give them your money!! I received a Manicure yesterday. I expressed then that I felt they were too thin! They disagreed so I hesitatingly paid and left. Next day I look down and 2 are broken. I came in today explained to her, who i just paid my money to yesterday. She says you pay, you wait 40 minutes and dismissed me! Very disrespectful! Would not even look up. Please share! No respect! No consideration!!

Vicky is great! Always does an amazing job! The shop is nice and clean with friendly staff!read more

Ashley is very passionate about what she does, and it shows with her work. I have been going to her…read morefor years and her demeanor and professionalism has not changed at all.

I've been going to her for years but stopped cause of the pandemic and scheduling conflicts. Today…read moreI went back for the first time and Ashley kept in communication with me. She's as always very gentle and so worth the wait of the service. The ambiance of the spa is calming and welcoming.

They do wonderful eyebrows and they are very neat and clean. The staff is nice and welcoming.read more

I got a Brazilian wax. I got a yeast infection because the lady kept putting oil over my lady…read moreparts. The service was terrible and disgusting. she did not get all of the hair I had so much hair left when I looked at home.

Sheena Marie is a total experience. Her support staff was very professional, attentive and…read morewelcoming and worked as a team. Sheena herself did her thing with my ombré micro shading brows and explained the process and what to expect. I will definitely be an ongoing client.

Excellent Service.. Will definitely return.Very good service.. Knowledgeable..Vert detailed…read more. Highly recommended for any Women who wants Perfection!!! Sheena is the Best.. Blessed Hands. Thank you.

If you're looking for a calming and relaxing environment that is truly your time for self-care I…read morerecommend going to see Brittany. She is very knowledgeable and informative about healthy skin care practices, products, and/or routines. Brittany truly provides a beauty experience.

It's very appropriate that Brittany's business name includes beauty experience because that's…read moreexactly what it is when you go! She is so warm, friendly, and thorough will all her services. Even before my Brazilian wax and vagacial, Brittany was reachable via text and addressed all of my concerns. During the service, she took her time and made it as painless as possible while distracting me with great conversation. I would highly recommend her for any of your beauty needs and I look forward to going back to her very soon.

Went for eyebrow threading and underarm waxing. The person…read morewho provide service was quick. Both eyebrows and underarms were done to my liking. Would have given them 5 stars but felt that customer service could have been a little more friendly. For example I initiated all conversation and receive small talk as a response. Also, while putting talcum powder she accidentally shook the bottle too hard and some feel on my hair/face- could have been prevented if she would have instructed me to tilt my face to the opposite side. I will be back for the same services.

They're the worst. They don't take directions and the big lady with dark circles has the WORST…read moreattitude. I won't be back.

Had my eyebrows FIXED by Stacye at Caress...I had my eyebrows violated at a nail salon. I had to go…read morethru the letting them grow back in process, meanwhile working up the courage to let someone else arch them. I found Stacye and I am absolutely in love with the professional service she provided. My eyebrow have never looked better and I won't be letting anyone else touch them ever!!! I found a gem! The spa is calm, clean and peaceful. I was able to purchase some amazing skin care products as well. And Stacye also showed me how to camouflage a scar in my eyebrow!!! I couldn't be more pleased

My technician, Stacye, was timely which very rarely happens at salons and spas, so that was a…read moredefinite plus. She had me fill out paperwork, which was very descriptive of my needs. I decided to do something RAD for 2017 and I got a Full Brazilian wax and she explained the entire process. The services room was clean and comfortable and great music. Stacye showed me all of the products she was going to use and everything was very sanitary. I was nervous and she did an EXCELLENT job of minimizing the quick tinge and was great at the whole process!!! I left VERY VERY satisfied and I will be making an appointment as soon as it's time! You will NOT be DISAPPOINTED! Stacye will take care of all your needs! Call today!

I used to like going to Sue. However for the past several months she has burned me twice. I already…read moretold her before not to wax me because I have very sensitive Skin. She did not listen and burnt me very bad twice. Never again will patronize their establishment since they have a comprehension problem.

When I first started coming here SUE was amazing! But then as of recent, her work has declined &…read moreprices increased. I don't think she can "see" very well/eyesight declining too. My last visit for eyebrow wax/tenting was HORRIBLE. When I said I didnt like it she just shrugged her shoulders even though I was a regular there. She use to be very friendly and accommodating. Idk if she's just getting older or going through something personal‍

My wife loves to get her nails done, and Kevin makes them pretty…read more Now, I've never had a pedicure or a manicure , but my wife says that a pedicure with a leg massage is heaven. I'll just take her word for it..lol You know the Old saying: Happy wife..happy life. Yes.. happy happy.

BOYCOTT THIS SALON!!! They do NOT respect us. Talk to us like we are children and keep increasing…read morecost for subpar products. I had a full set that popped off after 3 weeks. I know how long quality nails are supposed to last and for the ENTIRE nail to pop off in 3 week is RIDICULOUS.