I booked and stayed here 4th of July weekend. This place was better than imagined from the moment we arrived they made it a point to remember our names! First off I had reached my daily limit on the credit card I wanted to pay with. The hotel manager accommodated my limit and the hotel charged me the remainder of the amount for deposit 24 hours later. This was great, as I was exhausted at check in. Not only did we love the room/the room service service and restaurant but the place was very clean and it has lots of style. I highly recommend this hotel and I will definitely stay there again soon! read more

We stayed here on the first 2 nights of our honeymoon, and it was great. The bed was so amazing that I'm looking into purchasing one. We had a corner suite and the view was spectacular. The Lexus car service was a very nice amenity, that we were able to utilize twice. Overall the service was top notch and you cannot beat the location! read more

Superb Stay at 15 Beacon, I must stay if your in the Faneuil Hall area of Boston. Cleanliness, A+ Hotel staff and service. Immensely beautiful Hotel rooms. Nearby all attractions. I also highly recommend room service. You certainly can't go wrong staying at the Beacon. Dess attire, Casual to Dressy(Anywhere along the line). Did I forget to mention, A Fireplace!! Yes, there is a Fireplace, ladies and gents. read more

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A lot of other reviewers commented on service but i thought it was just OKAY. We were checked in, given our keys but were not provided with all the information that others were provided. The rooms were spacious, fresh & beautiful. We had a suite with a fireplace and it was a GREAT touch. We cracked the window open for a bit of air during the night but left the fireplace on and it was great for a cool November night. I think the front desk could have been a bit more helpful. I know we could have used the concierge a little bit more to test out the "attentiveness" of the staff but I didn't find service to be up to par. Also, as we left, we were told "you're all done, no extra charge." We overheard other guests being asked how their stay was, hoped it was a pleasant one for them... etc. and a good conversation that followed. We were not provided the same. A simple "how was your stay?" would suffice. I also thought it was a little overpriced. There were other hotels (however not as posh or boutique style) for 1/3 less if you found the right deal. Being in our mid-20s, my friends and I agreed that maybe we could have been fine with a different hotel. However, IF I was here for a special occasion (anniversary), I'd do it. I must agree that it was a great spot near many things within walking distance. But, to get our "money's worth" we kept using the complimentary car service which was the best part of our stay. read more

My husband and I visited XV Beacon for our 20th Anniversary....and we both agreed that the staff was attentive, the space was inviting, the suite was beautiful and large. We were both very surprised when the staff went out of their way sprinkling white rose pedals from the door trailing into the suite. Wow....just amazing! Everyone worked hard to make a visit worth it. It made us and our celebration so special. I would say "give it a try...you can't go wrong". We loved it!! read more

Had an enjoyable weekend staying at this boutique hotel, we chose a room with a jacuzzi tub. All the staff were very welcoming and nice. The room was clean and comfortable with fireplace in every room. We opt for room service breakfast since it was so cold out, everything about it was wonderful, the service and the food. The only disappointing issue was the jacuzzi, the tub is very small, the plumbing was loud and hard to adjust, the water would be hot and then cool down all by itself, the tub didn't stay full, lost half the water after the jets were on for 3 minutes. Showering was not pleasant either, more issues with the temperature controls. We told the front desk the first night and then said they would fix it, it wasn't fixed and we told them again when we left, they said next time we come back they will upgrade us for free. For what we paid, I'm not sure if we will be back. read more

What a great stay. The service was excellent. Very friendly and helpful. We got the corner suite on the 10th floor so our room was huge and had some great views. Jacuzzi tub, rainfall shower, scale in the bathroom (its in the details), fireplace in the room, iHome for your iPhone/Ipod, stereo that plays in speakers throughout the room and huge windows that open, just so many things (big and small) that make it well worth it. I didn't get to use the Lexus car service but my wife did and she couldn't stop raving about it. It seemed to be a very popular service as the driver seemed to be quite busy (make reservations ahead of time if you think you'll need it). Two other items about the car service: they don't do pickup at the airport and for drop-off at the airport it costs $40. read more

We thought this place was beautiful! We experienced great service and great accommodation to our needs. We stayed for 8 nights and every night we were treated with grand acknowledgement. Love the car service, the concierge service was right on, and the bell staff, housekeeping and front desk were always at our service no matter what we needed. We were visiting from California and appreciated their guidance on what to do and how to get there. thanks Jonathan and Maddie as well as the rest of the staff. You made our anniversary special. read more

This hotel is beautiful and the staff are so friendly. The location is excellent: just a two minute walk by the park to get to the T and the street is quiet and calm and has great food/brunch places right next door. The only downside is that it is of course expensive! read more

XV Beacon - Upgraded to a suite! The room was absolutely beautiful! - Hotels Near Me - Boston, Massachusetts

Amazing boutique hotel in the heart of Beacon Hill. Close to Boston Common, here you'll find a great service, cozy rooms (loved the fireplace!) and complimentary hop off car service with an amazing Lexus. There's also a nice restaurant downstairs (Moo) where you can have a good - but expensive - breakfast. read more

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It wasn't a bad hotel by any means it just felt like we didn't get what we paid for. Like I said, I've stayed in nicer hotels for half the price that gave lots of extras. I would stay again but only if I could get a better room rate. Maybe I'm just cheap but when I splurge and spend $400/night I expect to get my money's worth on every front and I felt like that was not the case. First the pros: 1. Excellant location! 2. In town car service (didn't know about this until we arrived. Great feature!) 3. Clean and well decorated (room and bathroom were both very clean!) The Cons: 1. Expensive. (I've stayed in better hotels that offered more for around half the price. The minibar snacks and drinks were crazy expensive, we didn't dare touch them. They brought us a bottle of champagne for our anniversary but we didn't open it cause we were afraid that we'd be billed $100 for it! I guess we could have asked but neither of us are into champagne.) 2. Fireplaces are turned off during summer (I was looking forward to using it as this was an anniversary getaway.) and a couple of the light switches in the room didn't work so the glow from the fire could have helped. 3. Neither my wife nor I slept well. Pillows were flat and mattress felt like a cheap spring mattress. Also heard the banging of large trucks either picking up dumpsters or slamming their doors early in the morning. 4. No complimentary coffee or snacks. They had esspresso in the room but we're not into fancy stuff like that. 5. We were told that we received a free upgrade but our room looked exactly like a standard room so I'm not sure what we were upgraded to. 6. Both elevators smelled funny. Minor thing to mention but when you ride the elevator 5 or 6 times a day it gets to you. 7. Any room service food such as breakfast was expensive. For example, we walked across the street and got two full size breakfast plates for the same price as a single breakfast sandwich from room service. read more

Amazing experience here at this beautiful hotel. Complimentary car service around Boston is great and it is a very nice Lexus luxury sedan. The staff is so nice and friendly. Rooms are comfortable and bathrooms are very nice. Again can't say enough about the staff just simply amazing they all seem very happy and grateful to be a part of this great team here at the hotel. Daniel at the front desk was a great help and always so nice to us. The drivers Paul and Mark were so nice and were very knowledgeable about the city of Boston. Valet's always quick around the car to get the door and always so welcoming. Truly an amazing experience, Management is absolutely doing a great job here. Thank you to the staff for such a warm and welcoming stay here in Boston. read more

First let me say that, on the positive, the staff were extremely friendly and helpful. The location is prime too of course. However, I have a couple of strong negatives. The accommodations (rooms), while nice, are not really any nicer than any other main hotels. OK, fine, there is a fireplace in the room - so what? It wasn't useful in the summer. And the towels are so thick you can hardly maneuver them but, still, thick. And there are robes and slippers. Whoopee do. Again I've seen that at many other places for half the price. So you are paying an additional, say, $300 per night just to say you were at the "XV Beacon". Secondly, do not take anyone's recommendation to use this hotel's 12th floor roof patio to view the Boston Pops July 4th fireworks. Even though you will hear "only guests are allowed for this event" and "we control it with wrist bands", the view is terrible. There is no restaurant or bar up there. It's a small space set up for sunbathing, lounging, etc. There are bushes all around for privacy and other buildings and chimneys obstruct the fireworks view immensely. Also, you are more or less looking straight out at the highest level fireworks, not up, so you miss those that go off at lower heights. They tried to "stream" the music program on a large TV screen but it was buffering, and out of synch with the live show and with the fireworks - very annoying. I wasted money spending a night there just for what I had been told was a great place to view the fireworks. Don't believe it. read more

This hotel remains in my memory as one of the most luxurious I've ever experienced. It's every appointment is at the highest level of class and luxury. The rooms are plush and exquisitely decorated, every thought to your comfort and pleasure has been examined and addressed. The in-room dining (as well as the restaurant) meet the hotels standards at the top level of ingredients, presentation and pleasure. HIGHLY, HIGHLY RECOMMEND! read more

Stayed here a while back. No other place has been able to compare to this hotel since. It's warm, cozy, clean, friendly. Their staff is outstanding and so very helpful. If you go, you must try their hotel steakhouse Mooo!!! SO tasty!!! Get a room with bathtub and bring your partner. It's perfect for a romantic weekend. It's definitely pricey but I think worth every penny for a special occasion. I've traveled quite a bit in my life and I guarantee that this hotel will make you want to get snowed in and never leave. true story! read more

My boyfriend and I just returnedv from our stay at XV beacon. The concierge and front desk staff is extremely friendly and accommodating from the moment we arrived. Our room was gorgeous, the in room fireplace was nice to have especially in this cold weather. The rain shower and towel warmer were also great features of the room.The Lexus car service was a great amenity and we were able to use it no problem. There was free wifi which was nice. Overall our stay was fantastic and I can't wait to return! read more

XV Beacon - Wagyu beef dumplings from Mooo - Hotels Near Me - Boston, Massachusetts

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This hotel is spectacular. Located right in the middle of beacon hill and moments from back bay and the financial district, guests can get anywhere in the city. Newbury street and Charles street, are just minutes away by foot. The staff are incredibly attentive and are detail oriented- things don't get missed. We held our wedding party here and the team went above and beyond to make everyone feel welcomed. The rooms offer fireplaces and great views. And they made me me like a queen on my wedding weekend. Thank you xv beacon. read more

XV Beacon - Details beyond expectation - Hotels Near Me - Boston, Massachusetts

Met with Kendra Moran to look at her hotel for a private event and was not impressed. Refused to show me any of the outdoor space for the event and didn't follow up on getting me a video of the property. I'll be giving me business to another venue. read more

I am madly in love with this hotel. I stayed one night, (coworker spent 2), and we also enjoyed the restaurant, Mooo. Granted, it was on my company's dollar, so all cost aside.. It's very small. The lobby is small and intimate. The elevators have another place in time in mind. Everywhere there are bowls of fruit. I had a very large corner studio that although it lacked in a view, I didn't need it. Stepping into the room, immediately on my left was a room with the vanity, another room with the toilet and very nice tub, and also a closet that actually hold a RIDICULOUSLY STOCKED mini-bar with rather reasonable prices. Everything from a $400 dollar bottle of champagne, to sodas(at $4). I took a photo, I'll post it above. The room had a sound system to rival my parent's. There was a stereo by the desk that pushed out sound through the ceiling, you can hook up anything with a headphone jack. The gas fireplace has a timer so you feel safe falling asleep to it. Both had remotes to easily control from bed. The only odd thing was the lack of a headboard. Phone is dated compared to the excellent decor. Gotta say, I'd rather live there than my own apartment. It's just intimate and so serene. I've never had a hotel experience like it. Also, go to the top floor, and then walk up to the roof top deck. You'll find an awesome view. Although it was too chilly to enjoy when I went, I noticed a jacuzzi up there, and lots of seating if you're with a group. There's also a small gym with several treadmills and some weightlifting equipment. And I think I saw a Bowflex. (with several more bowls of fresh apples, seems to be a major design element. I took about 6 home with me! :P ) I do not recommend ordering room-service for breakfast. Not exactly a good cost-to-value ratio(although there was nothing wrong with it), and there's a Dunkin' Donuts right across the street and several better restaurants in the neighborhood. read more

XV Beacon - Extensive Mini-Bar! - Hotels Near Me - Boston, Massachusetts

Wow - this place was beyond amazing. The hotel staff was so accommodating, kind and thoughtful. We got to our room and were blown away by how pretty and clean it was. The location is amazing and was walking distance to pretty much anything you need to see, however they did have a car service if you didn't want to walk (Paul was so cool!). Being located where it is you'd be a little worried about noise, but no...the rooms felt pretty private. The fireplace in the room was lovely and the sound system was great too (you could hear in your room and in the bathroom - rad!) The rooftop deck was beautiful too - the views were epic and it was very quaint up there (really good weather day). We had our friends from Boston meet us there and they are booking a night at this hotel because they loved our room so much. During the late evening/early morning our neighbors baby was crying for a few hours which we could hear - kind of a bummer, BUT the hotel did what they could to make us feel better about it. I feel bad for the parents with the baby because I know they couldn't help it either. We ended up getting a ride to the airport from their car service which we were super grateful for. *The restaurant attached called The Mooo.. was fantastic as well - must check that out. We cannot wait to visit again! read more

My wife and I thoroughly enjoyed a week-long stay at the XV Beacon last Fall when we returned to Boston for a B school class reunion. Every aspect of our stay was perfect. The location is ideal, the customer service and food were divine, the rooms are stylish and spacious and the amenities were luxurious. In fact, we enjoyed their private formulation bath soaps so much that the front desk gave us a couple to take home when we left. Recently, we used up the last bar and I called the hotel and asked to buy more for my wife's birthday. The delightful representative, Kendra, offered two pop two bars in the mail to carry us through until our next visit to this wonderful hotel. They arrived today (thank you Kendra!) with a lovely personal note. Who does that anymore? An absolutely first class experience at a first class hotel. In our opinion, XV Beacon is the ONLY place to stay in town for these former Bostonians (and formerly regular guests at the Copley Plaza.) read more

Came back from dinner at Moo to get jackets and go out, the bathroom was flooded. Water had been coming up from the toilet and ruined bags and clothes. Front desk sent one guy with a scrub brush up to check it out. If I tell you the room is under water, don't blow me off! So we had to repack our stuff, ruin shoes by going into the bathroom to get the rest of our toiletries from the sink and shower. Then we were "upgraded" to a room two floors down, right on the busy street. By the time we got back down there, my wife was so upset that she didn't even want to go out anymore. So we stayed in this room, which was the noisiest room I've ever been in. Every single car horn seemed to be twenty feet away. The metal plates in the ground by the construction site underneath the window rattled and banged like a thunderstorm with every single car that went over it all night. Did not sleep at all. Sat there fuming all night about what a waste this was. It was supposed to be a well-deserved, much needed trip away. I'd been gone for Army training the last three weeks, and just wanted to take my wife out. Instead it was the most miserable hotel experience I've ever had. The front desk people did not seem to actually care; the way they handled it without any genuine remorse was what blew me away the most. So upon checking out after this disaster, we were told that the dinner from the night before would be paid for, which it was. However, you REMOVED the Visa credits we were supposed to get under the package we booked the room under. You also refused to give us the breakfast credits we were supposed to get under the same package. So we ended up paying EVEN MORE than what we should have. SCAMMED. Wanted to get breakfast before we left. Made reservations for brunch and sat down. Ordered pastries, Bloody Marys, and meals. The meals came out a half hour later, the drinks fifteen minutes after that (45 legitimate minutes after ordering), and the pastries came out cold at the end. What kind of reverse order was that? The waiter never came to refill coffee, and forgot to bring maple syrup until I asked for it; even then it took another ten minutes to get, and the French toast was cold by then. The waiter was jittery, spilled the coffee. Looked like he was high on cocaine. Waited ten minutes for valet when we arrived, got no help with bags or doors when we left. My wife is a doctor and I'm active military. We came up to relax after an extremely stressful few months, and a week before Veteran's Day. We deserve to be treated just the same as everyone else. But for some reason, not a thing went right. It's almost laughable. We travel a lot and never have had any of these type of issues before, never mind all in the span of a day. Truly the worst experience we've ever had. From the room, the service, the food, and getting the bill wrong, I don't know what the hell is going on with your establishment, but there's nothing you could do that would ever get us back there. read more

Great location and beautiful hotel with great service. The room and bathroom were both luxurious. We loved our stay. The front desk staff and concierge are the best. One of our favorite amenities is the Lexus car service. We walked everywhere for the most part and returned to the hotel to get ready for dinner. They arranged for the hotel car to take us to the North End and even to Bunker Hill. The drivers are personable and professional. We look forward to a return trip soon ! read more

I stayed here during a crazy Boston snow storm. The hotel decor is akin to Art Deco. It is on the fancy side, where you get a set of personal business cards with your name and information on them. It seemed to have great potential and must have been amazing when it first opened up. Everything can be operated from a panel of buttons including the tv, radio, lights, and fireplace. But, after being open for some years, none of the buttons work, the bedding, curtains and carpet look worn. For about $500/night I would highly recommend staying elsewhere where if you do pay a high price, you get what you paid for. read more

Located in a 1903 Beaux Arts-style building in one of the city's most fashionable neighborhoods, XV Beacon is a luxurious landmark 62-room boutique hotel that combines exceptional personal service with the atmosphere of an elegant private home. The inviting public spaces, from the stunning black-and-white lobby to the nicely landscaped and furnished roof terrace with panoramic views of Boston, are evidence of the loving care taken to restore the property to its present splendor. All guestrooms, decorated in muted shades of beige and gray, feature a gas fireplace, 27" cable television with HBO, satellite radio, and a five-disc CD player with surround-sound - all of which can be controlled by a digital bedside panel - a full minibar, work desk with a dual line speaker phone with voicemail and high-speed Internet access, a cordless phone, DID phone, and fax lines, as well as a color printer/scanner/fax machine. Commissioned artwork lines the walls. Marble bathrooms include a 4" LCD TV, heated towel racks, robes and slippers, top of the line toiletries, and rainforest shower heads. 24-hour in-room dining service is available. A complimentary daily newspaper is delivered to the door. An in-town chauffeured Mercedes is provided for all guests, who also receive personalized business cards. There's a fitness room on-site. The hotel restaurant, the Federalist, has the atmosphere of a fashionable private club, with a menu emphasizing both New England favorites and classic international cuisine. Service is impeccable throughout. Each employee conveys the feeling that your comfort and needs are his or her sole responsibility. Luxury has its price - rates start at $295 and work upward to $995 for a two-room suite. read more

XV Beacon - The Lobby - Hotels Near Me - Boston, Massachusetts

THE GOOD: The service was terrific from the pre-stay emails through our send off. The staff at the door, the front desk staff and management and especially the concierges, the best. The room was quite pretty - classic with a twist. The fireplace with dramatic stainless steel surround was a real treat for weather just cool enough to use it. THE BAD: The stains on the carpet in the room were quite off-putting as were the very dead plants in the window boxes. It would have been an easy fix to remove the plants. The food both via room service and in the restaurant was just not good enough. Plain cold oatmeal at breakfast. Tasteless beef dishes (it's a steak house) at lunch in the restaurant and a room service dinner. CONCLUSION: It's the kind of place that one would like to return to again and again, if only... In this price range there's a lot of choice in Boston, so I'll probably keep looking for my favorite. read more

Stayed at XV Beacon for the second time last weekend for my wedding night. I absolutely love this hotel for special occasions. Its expensive but so incredibly worth it. The corner room we had was beautiful, the service was outstanding, the room service from Moo was delicious. The valet, bellman, concierge, front desk team, and everyone in between made us feel like we were the only ones there. I also left something in the room. I called and spoke to the conceirge who found the item in the log, prepped to have it shipped and provided me with the confirmation details. All very easy and fluid. Thank you for an amazing time, we will be back again for sure. read more

We were very disappointed with our stay at 15 Beacon- we had high hopes given it is such a well known luxury boutique hotel. We stayed in the hotel for a wedding. We called 3 separate times before checking in to stress that it was imperative we receive an adjoining room with another guest. When we checked in we were told "sorry" the hotel was totally booked, so no adjoining room possible. There was a total lack of understanding- they did not even offer to rearrange some bookings, make any calls, etc. The hotel rooms and services are not baby or toddler friendly- so if you have a young one, I would highly recommend staying somewhere else. Charging a small fortune for a mini crib per night is ridiculous. Very small rooms and sharp corners abound! The decor is bland and the rooms are very dark. There was simply nothing special about the hotel for such a steep price- a bottle of water is not even provided! Many people rave about the car service- we were able to take the car service once, and it was very nice- however, there were many other times when we tried to book the car to find it was already booked. Overall simply not worth the price in my opinion. I have found that for a similar price the Four Seasons is far superior- especially in their care and attention to young ones (think complimentary full size crib, diaper pail, basket with lots of baby goodies, even goodnight cookies for tikes). read more

XV Beacon is where my wife decided we should spend our last night in Boston after our wedding in Plymouth. When we arrived in our room, we noticed we didn't get the champagne and chocolate covered strawberries we pre-ordered. My wife called front desk and they stated that their was miscommunication on their end and they corrected the issue in a little under an hour. Once we were able to relax in our room, Discover texted her that an additional $300 was put on our card along with the room rate ($900+). So she went down to the front desk to ask why? They stated it was for "incidentals". She stated customers should be let known about the additional $300 put on our credit card for "incidentals" before hand. When she came back up to the room she stated the guy spoke down to her stating that "a lot of the major hotels in New York (where we live) don't even tell customers about the extra charge". I wanted to throw it in his face that 2 of my biggest clients (I work in marketing/printing) are W Hotel and Le Parker Meridien in NYC and have stayed at both, but why add fuel to the fire when all I wanted to do was relax. He was wrong, I know it, but whatever. She's originally from Mass, but I'm not, but she felt that she was spoken down to because of her heavy Mass accent. I calmed her down and told her we should move past this because maybe she just misinterpreted his tone. Basically I just wanted to move past it because I didn't want her to be upset. After the long drive stuck in traffic we were eager to take showers before we meet up with her friends in Downtown. This was the straw that broke the camels back, the shower door in the room leaked and when she stepped out, she slipped but caught herself before crashing backwards on the edge of the tub. None the less she tweaked her ankle and she wasn't able to wear her high heels out which upset her since she bought them for that night. So after the whole miscommunication and the shower incident, I had to speak to the manager because I was pissed because she was excited about this place for months. I on the other hand was pissed because I'm paying $600+ plus a night for this room and of course her tweaking her ankle . So I contacted the manager because they had to make amends or we were out of there. Basically the manager asked if she needed medical assistance which was the correct response first, thenhe upgraded us to a suite on their top floor. We had to head out to meet up with people so they moved our bags when we left and had everything set up (we also ordered the rose peddle turndown which they did in the new suite). That suite was amazingly large and very nice but when you start the check in on the wrong foot, it left a bad taste which was hard to overlook. All in all, if you don't go for the bigger suite on the top floor, it's not really worth it. I wanted to go to the W Hotel Boston since that is what I'm familiar with, but what the wife wants, the wife gets. So all in all I give the place 3 stars. The only reason I'm giving it 3 and not 2, is the manager in charge that day (who wasn't the condescending front desk clerk) made it right quickly. Plus he comped us one of the amenities we originally pre-orderd. But all in all, this place seemed too snooty for their own good. Maybe next time we'll check in wearing a suit and dress instead of flip flops and Adidas with baggy shorts. read more

hot damn this place is nice. - check in was fast - room had some snacks waiting for us - fridge was stocked with some quality nips, bubbles and wine (though insanely overpriced, but then again if you can afford the 400+ a night pricetag what's 15 bucks for a nip) - we wanted to change room so we could bring our dog, no problem done in 10 mins. - took a nice ride to our car with their lexus (damn is that thing nice, comfier than my bmw) - they ask for a "voluntary" donation (which didn't feel very voluntary) to the mscpa for you to have your pets there, i like the cause, i didn't care for how it wasn't "voluntary" -minus 1 star. look, this place is going to cost you a vital organ to stay overnight. but for a good occasion why the hell not. you only live once. having a nice lexus to ship you around isn't too bad either. the fireplace is just awesome. go here if you want to have a nice night in a fancy shmancy place. don't go here if you're scared to spend a few extra bucks. read more

We love every stay! Service, location, dining and more! XV Beacon has always taken such great care of us over the years. The always accommodating staff had us in our rooms and hotel robes in no time :) We live in Boston and love to stay at XV Beacon for a romantic night out that's not too far from home. Do yourself a favor and order the French fries (2 Orders!) eat them in front of the fireplace then follow that up with champagne and strawberries for an absolutely perfect evening! Thank you XV Beacon AGAIN for making our stay memorable! read more

XV Beacon - Hotels Near Me - Boston, Massachusetts

This is one of my favorite hotels on the planet. The design is impeccable - a mixture of dark woods and modern lines, with exquisite bathrooms and fireplaces. My dream house would look a whole lot like XV Beacon. The Federalist restaurant is also incredible. This place is completely and utterly worth the money - plus the house Mercedes is happy to chauffer you wherever you need to go! Cannot recommend more highly. read more

Lovely hotel centrally located for enjoying the best that Boston has to offer. Service was very good and attentive. The room was quite nice with a fireplace and very comfortable, though closet and storage space was challenged. Had to move an easy chair to get to drawer space. Good mini-bar. Only complaint is the breakfasts...the restaurant is really challenged on all fronts! Save your money and digestion...go elsewhere to eat! read more

The luxury and intimacy of the XV Beacon, combined with the exceptional personal service, make this a truly amazing hotel. The rooms make you feel right at home. The chauffer service is also fabulous, and if you're there long enough, check out the bar/restaurant. I try to stay here whenever I am in Boston, and it consistently beats any other hotel experience. Of course, the price follows suit. read more

While I generally try The Four Seasons first, never disappointed to stay here as a really great boutique hotel; a strong #2. No real gym is the only draw back although you can pay a fee to use the Club next door. Rooms are spacious and well appointed but could use a bit more light. Bathrooms a tad on the small side with a half glass door that I never love. Those are minor issues as I really like the feel of the place and the service. Being next door to a terrific restaurant (Moo) is also a plus. read more

Wow! I cant say enough about this place. The rooms are beautiful, the customer service was top notch, the car service was amazing and the adjacent restaurant Mooo was phenominal . I will be back year after year ! read more

This was such an amazing stay. The hotel is absolutely beautiful with such attention to detail. I am a frequent traveler and found the service at this hotel to be top notch. I had several requests during my stay and all needs were met and exceeded. I needed a last minute car rental after I had checked out and the wonderful concierge had the car delivered to me. This place is exceptional. I will definitely return. read more

Be prepared for the price, but you'll certainly get what your beans worth. The GM is a Gentleman, always roaming the lobby chirping sweet and freindly hello's. Be especially nice, and he'll treat you at the sexy bar. read more

My boyfriend and I stayed here last night and I had to write a review immediately after we left because it was the best experience at a hotel that we have ever had. From the moment we walked in the door, the service was impeccable. Daniel went above and beyond- offering us a complimentary car service if we wanted to go out on the town, called our room to check if we enjoyed our room and needed anything, a dessert plate was delivered to our door as a welcome, and they even came in to turn down our beds and left a little card with the following days weather forecast on it! To top it off, we ended our stay with an AMAZING breakfast in bed which was delivered right on time. I am beyond impressed with the staff at XV Beacon, and our stay here was truly incredible. We cannot wait to come back and would recommend this hotel to anyone. Thank you for an amazing experience!! read more

I would have given XV Beacon 5 stars if it weren't for a slew of small errors that in aggregate compromised what could have been a stellar customer experience. So close to perfect, it's sort of a shame that they missed the high mark over things that could have been corrected with just a bit more attention to detail. Indeed the property might have only warranted three stars if it weren't for the courtesies and compensations of the management in response to my grievances. Perhaps the best example of which was a call to the front desk, upon turning out the lights, about an enormously bright exterior spotlight shining right up into the bedside window and illuminated the ceiling through the top of the drapes. Ten minutes later the spotlight was extinguished. Well done. First, the good stuff. The interior design of XV Beacon is quite simply stunning. I was quite surprised to learn that the property is already 11 years old, as it shows virtually no sign of wear (well, except perhaps for the stereo components, the only giveaway to its age), and carries an aesthetic that has cleverly and impressively avoided succumbing to trends. Being something of a design snob, I have my nits (remove the fussy and pointless little canopies from the beds; replace at least one of the faux Chippendale desk chairs with a mid-century modern classic), but overall it is enormously successful. The hotel's restaurant, Mooo, served an exceptional dinner, and is populated by a well-trained and friendly (but not too friendly) staff. The fruit plate in the morning was an embarrassment of riches, the multi-grain toast was truly and abundantly multi-grain (a big win compared to what passes for multi-grain elsewhere), and the tea was loose-leaf, properly steeped, and in an insulated teapot. Huzzah. The problems were small but annoying. Other reviewers here have remarked on the lack of accompaniment to the room to provide a brief orientation. Why such a persistent problem? This is a simple courtesy that is more important today than ever before, as advances and diversity in technology have rendered "standard functionality" all but obsolete, especially in high-end properties. Light switches, remotes, telephones - all vary in type and location, now, to such a degree that without a bit of guidance one is compelled to summon the house detective after a few bewildering minutes. Significantly, this frustration occurs well within the timeframe of first impressions. A critical miss. Another first impression forfeit was the state of the smart little pedestal just inside the room's front door which had nothing on it. It's a small detail, but small details are the premium hotel's stock in trade. It's not exactly a welcoming moment to step into your room to the sight of a lonely pedestal longing for it's flourish. On my way to dinner I stopped at the concierge and asked them to please provide a simple vase and flower arrangement to be placed on the pedestal. In a brief subsequent discussion, wherein I was asked if I had any specific flower preferences (no), I was given to understand that what is, in fact, supposed to be in that spot is a glass vase filled with apples. Mystery solved, I guess. When I returned to my room after dinner, I was greeted not with the flowers I had requested but with the apples. Now, on the upside, there was obviously no charge for what was intended for that spot in the first place, but... that's not what I asked for. The fireplaces are a such wonderful touch that you want them on all the time. Only they don't, at least in my case, stay on. After multiple calls to the front desk - "they are temperature sensitive such that if it gets too warm in the room they will automatically shut off," said they; but no matter how cool the room, it made no difference. The damn thing kept shutting off after ten or fifteen minutes. To their credit, management did offer me another room, but I declined and endured the cyclical pattern of fifteen minutes on, five minutes off. If XV Beacon can raise their game just a notch, it will continue to deliver a peerless experience. Despite the niggling issues, I would stay again in heartbeat, if only to be cosseted in their sumptuous and smart decor. Only give me the freaking flowers next time. read more