IF YOU WANT TO GO BROKE STORING YOUR STUFF, THIS IS YOUR KIND OF PLACE…read more OTHERWISE, STAY AWAY. Here's my case: rented a 5x5 unit in South Reno in April 2019 @ $102 a month. Just got the latest price increase: $192 a month. Do the math: that's an 88.2% increase over seven years, averaging a compounding 12.6% a year. They blame the last increase on rising insurance costs, which are $16 a month. B.S. The Corporate HQ has a crappy "it's in the contract" attitude. SAVE YOURSELF GRIEF AND MONEY. AVOID STORQUEST LIKE THE PLAGUE.

I signed up online when I was moving and needed overflow space until I got settled in. There was a…read more1/2 off deal. I got a drive up 10x10 for $69 a month for 3-4 months. Everyone I had contact with was professional and friendly and super helpful. My first unit was too small and I realized that after I saw it in person, luckily they had the bigger one available and I was able to pivot there. Place is clean, easy to get in and out of and I think the biggest plus is that it's safe. It's in a great area, and I never had issues with pets (two legged OR four legged kinds) I'd definitely recommend, keeping in mind it's a little off the beaten path if you don't mind that.

I've rented with Armie, the manager here at Nestory Storage since Jones Mini Storage was purchased…read moreby them, I was already renting with Jones. Armie is why we have 2 units now, she saw my need and fixed my problem! Definitely stop here first and save a lot of hunting for a place to store, you will be glad you did.

Manager is friendly, knowledgeable, efficient ,above-&-beyond helpful…read more Office is comfortable, offering nice amenities, clean. Unit is easy to access, clean. I feel my items are very safe and secure here.

Great experience! Highly recommend. Connor was great, very helpful and knowledgeable. Made the…read moretransition easy

NOT TRUTHFUL WITH ME - BAD CUSTOMER EXPERIENCE…read more Unfortunately, I had rated them five stars...until I left after several months. I had been out of the country and, after a long drive home, got home from the airport at 2:00 in the morning. I called Anchor's Office Manager and said, "I know today is the last day of the month, but can you pro-rate me one day so I can come in this weekend?" He said they don't pro-rate charges, but for just one day, they wouldn't charge me if I vacated first thing in the morning. I DID...AND A COUPLE OF DAYS AFTER I LEFT, THEY CHARGED MY CREDIT CARD FOR A FULL MONTH ANYWAY. Had I known they were going to be untruthful, I would have left the car there for the month! Instead, I paid a full month's rent for a vacant spot that they rented out. I asked the Office Manager to email his supervisor's contact information to me, which he agreed to, but never did. THIS LEFT A VERY BAD TASTE IN MY MOUTH. This was a very bad customer experience.

Chris the owner is an amazing guy, sold owner and builder of this storage facility…read more I called him and he spent plenty of time explaining his facility, services offered and the units and pricing. He is located continently near Costco and he has the greatest variety of units and sizes. My son won't be moving here until November but Chris took my information and will keep me informed as to availability. I plan on meeting him in person but I can tell you his customer service is the best in town.

Seriously look no further!! This has been the best storage experience I've ever had, and I've had…read moreseveral storage units over the years! The owner Chris is a pro, totally hands on, extremely helpful and upbeat. You will not find this lkind of service and value any where else!

Someone broke into our unit by sawing off the latch and removing our locks. We lost tens of…read morethousands of dollars of camera gear and other high priced items.. While we were moving out someone with an adjacent unit told us that this was his third incident of burglary there. We asked management to review the footage from numerous cameras and they replied, stating that there are 600 people using this storage. We replied that during the incident surely not all 600 were on the premise at that time. Would they please narrow down the people by finding who had signed into the facility during the period right before the burglary and then checking the cameras during that period. They did not show an attitude of helpfulness of doing this. Probably our items are in someone else's storage unit adjacent to ours with no hope of catching the thieves. Why even have cameras then? We are not there anymore and have suffered a devastating loss. To make matters worse I did receive a bill from them after we had moved out, by the end of the month , which I consider extremely poorly done after having lost so much.

Hi, its me emily nd i wish If I need to move my luggage for another another place I use Moana Mini…read more Super good. Just love you movers.

I love this place! I got an email indicating I hadn't put my lock on correctly and it was…read moreunsecured. I had been there earlier in the day. They were able to find this during their daily walk throughs. Man I'm so happy they caught it! The communication is wonderful! Keep up the great work!

Absolutely the cleanest and most professionally operated storage available in the area. You can…read morefeel secure storing your valuables there.

Convenient and safe location Staff is helpful and…read moreknowledgeable Offered discounts 24 hour accessible

The front office staff are wonderful, and very helpful. We had a locker there for a few years,…read morefinally moved, and it was vacated. The only troublesome thing, was within the past two months, we had gone to the locker to pickup some boxes, there was a car pulling out of the fenced in area, driving through the entry/exit fence, the car was driving right at us, blocking us from the box to to put in our code. It was the manager! Said that we need to use our code to get in and exit, which we 100% of the time. He was agitated, older man, basically, duh, you need a code to get out as well, why would we go into an area we can't get out of...as long as you stay clear of that old fart, you're fine. like I said the front desk people are great.

Dave was incredibly helpful and very kind while getting set up for our storage unit. The price was…read morevery reasonable and the were able to month to month with no minimum- we only need a unit for one month so this was a huge plus! The only down side is a lack of parking for your car while unloading/ loading but thankfully no one else was there during that time. It would also be nice for covered parking spots because while we moved our belongings it was raining. Otherwise a great spot for storage! Very good location for NW Reno.

Best self storage I've used. Great location off N McCarran, clean office and facilities, extremely…read morenice staff, and reasonable prices! Couldn't ask for more!