I moved out on the first and they charged me for one whole month of rent. They don't pay back…read more Won't pay back.

We've used a few storage facilities around Truckee and this has been our best experience! Bryan the…read moreoffice manager is great and was super accommodating during move in and move out. The units are very secure.

Very professionally managed. Clean facility. Good rates. It was a very simple decision to make…read more Good access to hwy too.

In my opinion - This is one of the worst businesses in Reno . The manager is an incompetent rude…read moreindividual who has no regard for customers or really just being a human. They hide costs and fees, they try to purposely make tenants lose their belongings so they can go through them before selling them. Please if you have any choice do not store belongings, if you must do yourself a favor and go somewhere else. This is just one persons opinion - use caution and judge for yourself!! OH YES. ALMOST FORGOT AT MOVE IN THEY OFFER YOU A FREE LOCK FOR A 5 STAR REVIEW SO MOST OF THOSE ARE FALSE ALSO!! FYI YELP!!!

NOT TRUTHFUL WITH ME - BAD CUSTOMER EXPERIENCE…read more Unfortunately, I had rated them five stars...until I left after several months. I had been out of the country and, after a long drive home, got home from the airport at 2:00 in the morning. I called Anchor's Office Manager and said, "I know today is the last day of the month, but can you pro-rate me one day so I can come in this weekend?" He said they don't pro-rate charges, but for just one day, they wouldn't charge me if I vacated first thing in the morning. I DID...AND A COUPLE OF DAYS AFTER I LEFT, THEY CHARGED MY CREDIT CARD FOR A FULL MONTH ANYWAY. Had I known they were going to be untruthful, I would have left the car there for the month! Instead, I paid a full month's rent for a vacant spot that they rented out. I asked the Office Manager to email his supervisor's contact information to me, which he agreed to, but never did. THIS LEFT A VERY BAD TASTE IN MY MOUTH. This was a very bad customer experience.

Very helpful and easy to sign up with. Staff is very friendly and made it easy to pick out the…read moreright unit for us.

Criminal price gouging!! As another review here has said, be aware that StorQuest Tahoe Vista will…read moregive you a barely-tolerable rate at move in and then consistently jack your rate up every few months. We moved in at $640/mo, were soon raised to $690/mo, then $750/mo, and now received notice that the rate is going up to $870/mo. We will be moving out and I would advise you not to be the person to backfill us and end up in the same vicious cycle.

Buyer beware! We met with John in March who was very helpful and kind and went with the 10x10 unit…read morefor $265 a month. 3 months later, Storquest raised the rate to $412 a month! That is a 56% increase! John had retired and the new guy blamed him for not letting us know. We had to escalate and were told they will honor the original rate for two more months but then charge the higher rate. They also told us they have the right to increase the rate every four months....

Excellent location, great customer service, clean and secure units - would definitely recommend…read moreTown & Country Storage for any of your Truckee storage needs!

The owner of this facility is horrible. He's rude. He's very strict To the laws of his facility and…read moreI swear to God he stole my skateboard and gave it back to me a couple months later. Do not rent there, the price is through the roof a total rip off filthy cold windy if you drive a 1/2 an hour you can save a $100 a month on fourth Street in Reno. I just moved my mother out of her storage unit, he wouldn't except me signing my mother Signature to move her out and she has Parkinson's disease and can hardly sign her name anymore and lives way out in Sparks Nevada so I gotta bring the paperwork all the way to Sparks have her sign her name and then get it to him. Again, do not rent there.

I love this place!! This not 5 stars like the Four Season on Maui is 5 stars but it's 5 stars in a…read morelocal, Family oriented -hometown kinda way. The family that run it are the sweetest people ever and really take good care of me each time I'm around. They are always offering smiles, good vibes and help whenever needed. The humans aren't super fancy but they're great and a lot less expensive than anything else around. On top of it all l, I feel comfortable and secure there. The BEST part is feeling like I'm going home to grandma and grandpa's house each time I arrive. It's located across the street from Vivian's amazing Unique Boutique near the Truckee River. It's a perfect location, near downtown & has a great community feel, energy and sweetness about it. It doesn't have to be Fancy to be 5 stars

Worst customer service ever. Talked to a guy named Chris? He had no clue what he was talking about…read moreand told me to 'forget it' when I asked him about their units. Don't store your valuables here, wouldn't trust them at all. Horrible!

mr. randall w, is really helpful he answered all our questions it was a great experience. it is a…read more5 star storage unit

Interstate U-Stor at Somerset is hands-down the best storage experience I have ever had. While I…read morewas in the process of moving to Reno, I emailed back and forth with Carlos about pricing and availability with always quick responses and accurate answers. While they did not have a space the size I needed they did provide alternates and the date a unit would be available. Fast forward a few weeks, move to Reno is complete, and I had just spent the week at the lake and did not want to put my boat back at the horrible storage facility I was using, so I decided to drop in and see if they maybe had something. The service that was provided by Homero was amazing and although the space is still to big for me, I rented it on the spot. Clean, secure and exactly what I wanted for my wakeboat. You could tell, based on how Homero helped me, that they truly care about their business and their customers. If you have a boat or an RV you care about, this is the place to rent from.

What a joke. Made a reservation online, completed all documentation and their "move-in" process. I…read moreselected an outside storage unit. I head over to the facility, security code in hand. Upon arrival, code won't work. Tried it at least a dozen times So, I call the number on the sign. Voice mail says "they aren't on site but can be reached by phone." After MULTIPLE attempts, that proves to not be true. I tried calling the Fernly location. That too went to voicemail, saying "Today is September 1st and we are closed for the holiday." Today is in fact November 26. Upon calling the silver springs location, again I only get a voicemail, but they at least give office hours. Thinking I might be able to told to SOME sort of employee, I drive to the Spanish Springs location. Guess what, their office is inside the secure gate, you can't get in unless you have a security code for that location. Negative contact with any living soul. I drive BACK to the Carson location. My security code still doesn't work. I tried a simple, generic code and the gate opened right up. I drive around for a minute to locate my storage unit. Guess what? It's NOT a storage unit. Appreciate, according to Safe Storage, and only Safe Storage, an outside storage unit, is a parking spot. They have a few secure units, but I won't be dealing with this company again. They are misleading and INCOMPETENT!

From the owner: Safe Storage Carson City offers a secure and convenient way to store your belongings in the heart…read moreof Carson City. Our facility provides drive-up access, interior storage units, and dedicated boat & RV parking. With 24/7 security cameras, on-site management, and simple online payment, you can store with confidence. Perfect for homeowners, businesses, and outdoor enthusiasts, our storage units are clean, accessible, and built to keep your items safe. Whether you need short-term storage during a move or long-term parking for your RV or boat, Safe Storage Carson City delivers peace of mind and convenience.