I had a dress that needed a zipper replaced. I came in and was a little nervous due to previous experience at other tailors. The lady was really nice and reassuring that they would take care of my dress and make it perfect. My dress was a little complicated since the zipper went through a corset part. They charged me $60 which was amazing since there was a lot of work that needed to be done. They asked for 50% upfront so I zelled $30 since I didn't have cash cash on me. I came back on Tuesday when they asked me to pick up and the dress was perfect! THANK YOU AGAIN! I had a great experience. read more

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Same day service and affordable! Very friendly and good work all around. Would definitely recommend.

So unusual, spur of the moment decisions we were passing, to stop by as Carly Doggie's KC Jersey was way too big and kept falling off. Xpress took up the challenge to make the jersey custom fitted for Carly Doggie and 5 days later, she worked the Catwalk of Fashion Sq in her new tailored outfit. read more

Xpress Tailoring - Custom tailored NFL KC jersey for Carly Doggie - Sewing & Alterations Near Me - Scottsdale, Arizona

Excellent quality - this is my go-to tailor for all of my clothes. They do all regular tailoring well, and when I have something that requires creativity and special skill, it always turns out beautifully. Adriana is my favorite, but everyone else has been great too. read more

I needed my bridesmaid dress altered so that it would be the right height for me and the team did a great job on the alterations. It was a great job and the cost was fair and what I expected after my friend referred me. read more

They do not standby their work. One pant leg longer than another. Each seamstress is independent, so when there is an error you must track down your tailor at whatever random store they are working at and go there to get an issue resolved. Avoid. read more

I have a wedding coming up and I made my plans to shop a little late, so I purchased a suit today, a Friday, and fly out Wednesday for the wedding. The store I purchased the perfect suit from has a tailor though, they were too booked to complete this by my flight. David down at a Neiman Marcus suggested to check our Xpress Tailoring, though when I went up I was an hour past their closing time. I looked inside the store and saw two remaining employees happily finishing their work up, and one noticed me and kindly came over. Her name was Emily, and I simply apologized for coming by when they were closed. Without question or complaint she proceeded to ask me what I needed done and by when, she asked her college if that was possible and immediately invited me in, after hours. They took my measurements, and asked what I'd like done where, though I had no idea, this is my first formal wear setting. Through some laughter, and educating they helped me decide on what to do, and now I'm extremely excited for my suit to look amazing, and on time for the wedding! To my absolute surprise when she handed me the bill, she gave me a nice discount for my first time! I felt extremely cared for and taken care off. Absolute above and beyond customer service! Thank You Emily! read more

I visited Xress Tailoring on a Saturday asking for a new dress to be hemmed. The seamstress asked when did I need it. I stated that I wasn't in a rush, but what was the typical turnaround? After getting no answer, I stated that I could pick it up the following Saturday. The seamstress consulted with what I gathered to be the Lead. Talking to the seamstress, the Lead stated that the charge would be $35 to hem plus $25 rush. What rush?, I stated. I'm picking it up next week, 7 days away. The lead said fine, then asked the seamstress if she was working the following Saturday. She stated yes. I was very apprehensive about leaving the dress after that ordeal, but I did. Like really??? How long does it take to hem a size 2 dress. It's not that much material! And even if I was last in the line of a slew of orders, five days should have been adequate time to get to my order. I returned to pick up the dress as promised. The hemming was perfect! I'm not sure if I will visit this location again though. It's inside the mall, which is a perfect location for shoppers with alteration needs for new purchases. However, my dress was purchased months ago from a store not in Fashion Square. I just hadn't had the time or desire to get it hemmed until that day. read more

Highly recommended! Over years of working with Xpress Tailoring we had one issue and they resolved it very quickly. Their tailoring is by far the best in town. read more

They are good and at a fair price. However one needs to weigh the value of the garment versus the cost to alter however.

My daughter had purchased a prom dress from Dillard's that was too long. I happen to pass this tailoring shop as we strolled the mall and decided to drop off her dress. They were so nice, and friendly. They had her try it on and measured the adjustments. The dress was hemmed beautifully, and delivered to us on the promised date. read more

Adriana is amazing!! I needed 4 layers of a formal gown hemmed. The top layer was lace that couldn't be hemmed at the bottom but had to be cut at the top and moved up. I initially thought they wouldn't be able to do it in the budget that my mom had set so we agreed to only do the top lace layer. But when I came back Adriana had cut and fixed all 4 layers! The dress looked exactly how I wanted it. She literally made it look like a princess gown. Will absolutely be going back in the future. read more

We've only had two dresses hemmed here, but both were prom dresses that needed special attention. Both experiences were wonderful, no complaints. The dresses were ready on time and the work was excellent. Convenient location inside Fashion Square (at the Neiman Marcus exit on Level 2). Caveat: prices are high. read more

My husband purchased a new suit jacket on Friday at Dillard's and needed to have the sleeves shortened a bit. They were able to do a very quick turnaround and he picked up the jacket the very next day at 10 AM. This is excellent service, they were very friendly and they will be our go to for all future tailoring needs. Thanks to the staff at Fashion Square Mall. read more

WORST tailoring. Overpriced with the terrible service. Don't bother. I needed my dress hemmed. When I wore it. The "hem" came undone in ONE hour. I looked at it and they only sewed it at the seams instead. Paid $90 for it to be pinned. read more

Bought a suit for my son at Dillard's and needed a fast alteration, less than 24 hour turnaround. The helpful person at Dillard's sent me here and I could not be more happy. Dropped the suit off at 8pm and by 10am it was ready and only $65! Only work needed were on the pants as the jacket was a perfect fit. For the amount she charged, she fixed the hem twice, because my son changed his shoe choice the next day. Which she did not charge me to fix, and was so kind about having to redo them. We really did not know that the fit would be affected by the shoe choice. Makes logical sense now. She also released the seat of the pant and waist. She also undid and released room in the inseam. Which was amazing because the suit is a modern slim suit and with my son's muscular physique you could have counted the change in his pocket! What an amazing alteration on a fast turn around. Thank you so much for making my son happy! read more

Always very quick service and they do a great job each time :) I've had two bridesmaid dresses altered there and both were perfect

Had several formal dresses tailored and they all fit perfectly! Fast and quality service. Nicest people! I will continue to bring them businesses! Cash business. read more

Absolutely horrible and disrespectful customer service. I brought a pair of pants in Sunday to just get the ankles brought in a little that's it. I stood on the podium with my pants fully buttoned while she pinned my lower legs. I went to pick them up on Wednesday and the pants came no where near close to being able to be buttoned. I'm talking 2-4 inches away from being buttoned. I was confused. The lady swore her doing the ankles wouldn't affect the waist. To which I replied "there's no way I gained 3 inches on my waist I've been the same size for 20 years and I just had them on Sunday and they fit perfect". She rolled her eyes, shrugged her shoulders and walked away. I asked if it was possible for them to be fixed and she said "yes". So I left them there to get fixed. I came back to pick them up and the cost went up 25 bucks. I asked "why" and they said "to fix the waist". At the point I said "look I think there was a mistake made and she accidentally took the waist in, it's just not possible for me to add 3 inches to my waist in 48 hours and my pants now fit exactly as they did Sunday when I brought them in". One lady rolled her eyes and shook her head and went back To working and the other lady shrugged her shoulders and said "I guess you did" I paid the extra 25 bucks and left. If the closures affected them that much that they need to scam people they should just increase their prices. If the attitudes would have been a little Different I wouldn't be as upset as I am but the disrespect and "I don't care attitude" is disgusting. It's blatantly obvious they took the waist in either on purpose to scam someone or on accident but were afraid to admit it. I brought in size 33 pants. I was wearing a size 33 when I picked them up. My pants fit perfectly that I was wearing. How do all my size 33 pants fit perfectly except for the ones they tailored? read more

I've had so many clothes tailored here over the years for my family, suits, kids clothes, wife's dresses and they always do a fantastic job. They are fast, efficient and prices are well worth it for the quality of work they do. I don't understand the negative reviews - if you treat people well, they treat you well. read more

I had a emergency wedding dress alteration that was very last minute. Adriana was really fantastic with me on the phone and when I went in, she was so helpful and attentive. She helped me get my alteration done in one day!!!! This was such a stressful time for me and she helped lift a huge weight off of my shoulders. Fantastic service!!! read more

Horrible customer service and way overpriced. Customers NEED to know what they want because they will not explain anything. For the prices they charge, it'd be nice if you can walk out the first time with the hems actually matching one another. In my opinion a great business man/ woman will fix THEIR mistakes and do whatever it takes to make the customer happy and their experience delightful. This seems far from their motto. She'll make you feel like you never should have pointed it out or taken it their to begin with. I will never again make the mistake of letting them handle any alteration needs. read more

I went to Xpress Tailoring for the first time last night and I can't tell you how impressed I was! The women were so sweet to me and i told them I was in a rush and they said no worries we will get it done in 2 hours. I had to have my dress hemmed and the slit closed a little bit. She had it done in less than 2 hours. AND THEN... as I was leaving and a button fell off of my jumpsuit i was wearing and the sweet woman with the long dark hair sewed the button on as I was standing there and didn't even make me take off my jumpsuit. Talk about amazing service! read more

Fast friendly and fair. These folks truly know what they're doing. Just be sure to bring cash as they do not take credit cards.

Cash only - The lady had a cold attitude towards me. And she was going to charge $45 for the simplest alteration on a dress that didn't even cost $45. No thanks. read more

Unlike others who complain about the cash only business I found them to be fast and affordable. I needed an alteration last minute and they gave me their expert opinion and turned it around in less than 24 hours. In this day and age I do think they should take credit cards but they were up front that they were cash only so I knew when I returned to pick up my shirts to bring cash. read more

Very rude employees at this shop. Felt like i was being talked down to by the woman behind the counter the entire time i was there. I will be taking my business elsewhere. read more

My boyfriend takes all his business shirts and pants here. They are a bit pricey, but they do a great job. They are friendly and always get his requests done. We won't go anywhere else. I'd give them 5 stars if they lowered their prices. read more

This place is a ripped off. I had my daughter's gown for prom shortened. I was charged $60 but they claimed it is only $15 charged per yard. 1 yard is equivalent to 36 inches. A long night gown if you cut to shortened would never be 144 inches long. read more

New location in the mall, better and bigger space. Still the same friendly staff and quality service. Great place to go for alterations or mendings. read more

They are fast, friendly and don't charge an arm and a leg. I had to get a complex bridesmaid dress altered and they did a Great job! It was also ready the day after I dropped it off. read more

Like others I have read, my experience here was awful. Unhelpful, rude and overpriced. The shop was empty yet the employee couldn't be bothered to look up from her desk to talk to me. She I was not sure exactly what I needed and she wasn't interested in helping. The quote for work was approximately three times what my regular tailor charges and they don't even have you try on the clothing and tell you what is needed. Never again. read more

Really disappointed with their service. I went in to get an inch hemmed off of my prom dress. The lady who was helping me seemed new and didnt explain the pricing to me before she did anything so after she marked the dress and i took it off she told me it was going to be $85! I asked why it was so much and she said it cost $15 per yard and I had two layers that needed to be hemmed. I said that I couldnt pay that much and she was rude thereafter about me wanting to take it somewhere else. She then said I needed to pay for her measuring and marking the dress which was $20. $20 just to put a line of chalk at the bottom of the dress. Do not go here, it is way overpriced read more

It's called Xpress Tailoring which I think is meant to be ironically because they are anything but fast. Overpriced and horrible customer service. read more

I don't know what Tom is smoking but if he could recommend me his dealer I would greatly appreciate it because it must that great for him to think Xpress Tailoring's customer service needs improvement. Time and time again I always go here because of three things, quality of workmanship, excellence of customer service, quick turn-around time. Like most businesses, if you're not an asshole- they're almost more than happy to meet any needs you have. read more

They're not even competent enough to duplicate an existing hem when shortening pants. I brought in my new $110 NYDJ charcoal grey pants and told them to hem them exactly as is with a 29 1/4" inseam. Not rocket science. I returned and they had cut them and put some kind of top edge piece which looked so cheap and awful. Since they cut them 1/4 inch to fit in this stitch pocket they devised, they can't even be rehemmed. This place used to have talented Polish women working, not these to old women that don't even know how to hem jeans. Thanks heavens my friend forgot her 4 dresses on her counter before going there and that I had Neiman Marcus hem the new skirt I purchased. $120 loss on the pants is enough!!!! read more