This review is from me,the Customer Vista Benton…read more I cannot say enough good things about the team at the Glenway location! After dealing with an incredibly stressful accident and a total lack of communication,honesty,safety consideration,professionalism and respect for my time and job from USAA Auto Insurance and Enterprise Rent-A-Car located at 5520 Glenway Ave.(Western Hills location) Caliber Collision was an absolute lifesaver.They were the absolute best part of this entire process! Their customer service was excellent.They kept me in the loop by constantly,updating me every single day or every other day.If they didn't respond right away when I reached out to them.They always politely apologized.I could genuinely feel the exact same warmth,friendliness, and care through their email updates that I experienced when standing right inside the shop. Best of all,they did amazing work on my vehicle.Everything is functioning flawlessly and my car looks exactly like it did before it got banged up.Thank you for a job well done and I especially Thank you for treating me like a valued customer! This review is from me,the Customer Vista Benton

I was in a car accident and I took my car to Caliber Collision for repairs. Everything went through…read morethe other driver's auto insurance. I have to say the process was seamless. My first appointment, I took the car to get looked at and get an estimate for the work. John greeted me in a friendly and professional manner. Dante, the technician, took me around the car and then provided an estimate for the work. John and Dante explained the entire process and answered all of my questions. Caliber Collision handled all of the details with the insurance company including communicating with Enterprise rental car company. They coordinated Enterprise coming to pick me up when I dropped my car off to get fixed and dropping me off when my car was ready to be picked up. They did a great job. If I ever need work done on my car again, I would not hesitate to bring it to Caliber Collision again

Great place to service truck always come here. People are friendly very helpful. The service if…read morefast in and out every time I'm here. Definitely recommend this place for oil change or any service. Thanks quick Lube

I've been to Equamotors a few times and I really appreciate their work. Their maintenance and…read morecustomer service. They don't rip you off like the majority of Firestones and, as a woman, they don't treat me like I'm an idiot. I trust them as both mechanics and people.

I don't know anything about cars and I've been burned by mechanics before who have over engineered…read moresolutions to my simple auto-mechanic problems. I just moved to Cincinnati and was nervous about having to start all over finding a good honest mechanic. I will be looking no further. Patrick was awesome! He spent 15 minutes fixing the problem with my car then when I tried to pay him, he declined to accept payment. What a guy! He could have worked on my car for 2 hours and told me that I needed a new flux capacitor or something but he didn't. I'll definitely be bringing my bigger repairs to Patrick.

Torbeck's is not the cheapest but they are the best to me. Why? Because Dan shoots straight the…read morefirst time. He doesn't inflate or invent problems for your car. He doesn't promise your car at one time and then its 3 days later when it's finally done. I've never had to take my car back and forth to find out what was wrong with it. He took the time to really check out the problem and best method to resolve.

We had our car towed there after the dealership told me my steering problwm was that I needed a new…read morewire harness for $5300. They said they MAY be able to fix it instead of replacing but they needed another $200 to investigate the possibility. Dan and his crew fixed the issue and the total including payimg the tow to them came to $800 and change. They were very supportive and even tried to get Hyundai to pay for it. Car was cleaned before we picked up and she drives like new. Then we needed the brakes in our van looked at and they fixed that promptly as well. Both times they gave us a loaner vehicle and none of the people could have been nicer.

I am a native Westsider and have yet to find a more reliable, honest and communicative mechanic in…read morethe area. I was recommended Cheviot Auto Care by my lawnmower repairman, so I definitely trust his opinion of mechanic skills. I brought in my Honda CR-V because it needed an overall tune-up. They are busy so it's best to call and make an appointment or bring the car and get a mechanic to check out a certain concern. You can either drop the car off at night and leave the key in a safe or bring it in the AM. The mechanics who work here know what they are doing - they checked my car thoroughly and made sure to keep me informed throughout. The entire process was super easy. When I dropped the car off, we reviewed the history of the car and my concerns. Then, the mechanic (Tom, whom I highly recommend!!) called me to give me updates. Overall the price was fair, the work was done quickly, and they were very detail oriented.

I came to this small mechanic so that I may support a local business and help out my community in…read moresome small way. I can safely say that after the experience I had at this location that not only will I never support them again, but refuse to use any local mechanic shop in the future. I brought my 2009 Ford Taurus to diagnose the stuttering in my engine. After a few days of waiting, since apparently they only have one part-time mechanic who works only on weekends, they were able to figure out that my engine was misfiring due to some bad ignition coil. I paid them $145 total, $40 of that being labor, just for them to buy an ignition coil that I could have gotten cheaper 2 minutes up the road at Autozone, drive my car around a single block without a misfire, reset the codes, and pretend that they fixed my car. At the time of this review, they still have not refunded me. This review will stay up until they do.

Fair prices and won't rip you off by telling you that you need work actually don't . They've…read moreactually saved me money by telling me when certain things can wait. All services received here have been smooth and trouble free. I will continue taking my car here for maintenance and would recommend

Michael and his Dad (prior owner) have always done good work for me here. I know very little about…read morecars; you need gas for them to run and tires must be functional, but Duwell has kept my vehicles running for decades! They talk to me in a way I can understand, and will tell me when I have something I can put off until my next service date. It's not always easy to explain complicated machinery to someone with my limited understanding, but they are patient and do it with ease. I trust them and believe their prices are reasonable. This small auto shop is located across from Carson school in Price Hill about halfway between Rapid Run and Quebec. Honest mechanics are hard to find, but this is one!

I recently purchased a used vehicle from this dealership and wanted to recognize the excellent…read morecustomer service I received. After purchasing the car, I had a couple of concerns that needed to be addressed. Bob was incredibly kind, patient, and genuinely wanted to help. Bob went above and beyond to find someone to repair my headliner after I had been told it couldn't be done, and he kept working to help me through the process. While the repair itself didn't turn out exactly as I had hoped, I never doubted that he truly cared about making things right. That's something you don't always find these days!!!!! Buying a used car can come with unexpected challenges, but having someone who treats you with honesty, kindness, and respect makes all the difference. Thank you Bob for going the extra mile and for taking such good care of us. I truly appreciate all of your efforts. I will refer as many people as I know and will absolutely purchase another vehicle from you in the future.

Whitewater provided me with the best customer service and buying experience I've had yet at a…read moredealership. Bob was a pleasure to work with and his approach to sales was refreshing. The fair, simple negotiation and process to get everything sorted was awesome. No extra back and forth or drawn out process to add warranties and extra costs. The truck I came in for was in need of tires, and I wasn't sure if that was something I would have to pay for on top of the listing price, or if it could be negotiated, etc. The first thing Bob told me (before I even brought it up) was that he won't sell a car with bad brakes or tires. He had the tires replaced with a quality set, even had a second key made, and the truck was spotless when I finally picked it up. I will absolutely be looking to Whitewater Motors when we go to buy our next vehicle.

Great service friendly staff, competitive rates, better than dealer...stands by their services…read moreuntil they get it right.

Mike Theis has been very helpful over the past years with my elderly Aunt Marian Zawaski. He always…read morekept her cars running and helped her buy several cars from Theis Motors over the years. Very Fair and Honest place to do business.I would highly recommend them for any used car purchase. I have always done business with them whenever I come to Cincinnati.