my nails turned out beautifully, my nail artist was very sweet and open conversation with me during my nail appointment.

I have been coming to this place for years, never any problems. i usually go back every 5th week, 6th week to get my toes done. so I went 2 weeks ago and didn't notice til I got home my toe nail were way to long for me to just be leaving the salon. due to my schedule and then getting sick for a week it took me couple weeks (10-12 days) to come back and complain about the length of my toenails. had he bothered to look I can't help but wonder if he would have said something other then come back and they do them again. I asked if it would cost me another 70$ he said yes.. thats great business for them if they get you coming back every three weeks and charging 70$ for pedicure. I'll never go back, loyalty means nothing and there to many other places to go around here. Nail First Unlimited has higher rating anyways. i do not recommend this place. I hope they miss my tips, im a good tipper read more

"I've never had an infection from getting my nails done." That was something I could say before I got my nails done here. Last night pedicure & this morning toe infection & pain. To add to the frustration, I had called ahead & they said they could do a mani/pedi for me in 15 minutes so I came in, chose my color & was placed in a chair. Over an hour later they finally came to start on my nails. I ended up only being able to do a pedicure due to this. My nail tech said something about my cuticle & then cut it & ripped the skin all the way up the side of my nail then put my foot back in the water. I flinched & said it hurt. She said she was "keeping me from getting an ingrown" but there was nothing wrong with my toe or my cuticle & even if there was she shouldn't just yank skin off like that to cause infection. The girl next to me said her friend walked out because they started to soak her nails off & then nobody came back to her. The staff actually seemed amused at this - I wish I had walked out too. read more

XoXo Nails & Spa - Toe infected after pedicure. - Nail Salons Near Me - Madison, Tennessee

I always love coming here. I always get pedicures, but they completely got rid of an ingrown toenail I've had, and the have such good prices and they are cool services for cheap like hot rocks and wax and sugar scrubs. And it's always peaceful and quite never super busy and crazy. Staff is so nice and kind. I personally recommend it. :) read more

I have been coming here for a while now I have had pretty much all of the techs by now and they are all wonderful. However, Vivian is my favorite. She always takes time to make sure that the manicure or pedicure is done professionally and pays very close attention to detail - sometimes she'll even recommend a color that I would not thought of to try and it ends up being really pretty. She did an upgraded pedicure today not sure what it was called but it sure felt wonderful. I do a lot of Irish step dancing so needless to say my feet definitely needed a little love today and Vivian did that for me:) thank you Vivian and the other techs for always being so kind to me and always doing such an amazing job as I told her today. I will never go anywhere else!! read more

My go-to place to get my nails done! I highly recommend this nail salon. The staff are welcoming, friendly, and kind. The technicians are knowledgeable and really understand how you want your nails done. They are very gentle--the way they hold your hands is so nice and careful. I'm a regular customer and come here every two weeks. read more

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Nick and I stopped in for two pedicures and had a fantastic experience. They got us in right away and offered a great variety of pedicure options. The staff was incredibly friendly, helpful, and made us feel welcome from the moment we walked in. Both technicians were gentle and kind, and we left feeling relaxed and refreshed. I would absolutely return! read more

Request Vivian she's really sweet, detail oriented and thorough. She gives an AMAZING massage OMG I usually don't enjoy that part and she almost put me to sleep The salon is clean and they use individual packaged tools. Definitely recommend read more

My experience was amazing. I did have a wait, but it was worth it. My nail tech was caring,polite,and gentle. He took one look at my inspiration pic and executed it perfect. The vibe is quite and mello. I paid for 2 full sets for me and my daughter. The price was exactly what I expected. Im mad I didn't remember his name, but he's the best. read more

My first time experience with XoXo nails was great. The salon was clean and quiet and peaceful. My nail tech lady was nice and patient. Took her time. Prices I feel fit the job well. read more

My second time coming to this place and me as someone with dietbetic my doctor recommended me to get my feet done now I don't think it's cute when I'm a man getting ask do I want my finger nails done ask a black man I find this very offensive. Boycott this place very racist read more

Y'all. I've been to this shop twice before today and wasn't impressed- but not at a level to leave a negative review. Today however.. baffled. I came in for a soak off. Just a soak off. My hands and nails are coated with melted acrylic even after asking the tech THREE TIMES to remove all of the debris from my hands. The first time, she told me to wash them with soap and water (which obviously wouldn't work) The second time, I called her back asking her to get the rest off and she covered my hands in cuticle oil (which clearly wouldn't work and I pointed this out to her) The third time I asked for it to be removed she went and got acetone (FINALLY) and started SCRUBBING my hands with an acetone covered towel. Not only were these methods ineffective but also who scrubs someone's hands with a rough towel? I was not in a rush and this shop had one other customer while I was in there. I cannot understand why she would be satisfied with this work! I have never had to go buy nail supplies to fix my own nails after leaving a shop before. Baffled. $15 for a soak off and my hands look like this, cut cuticle included. The pictures don't even do justice to the amount of melted acrylic on my hands. read more

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I just moved back to Madison full time after traveling back and forth from California all year. This place is so close to my house and I've seen it many time, but always chose to go somewhere else. I got there right after they opened and was put in a pedicure chair right away. I finished my pedicure and had to wait a bit for my dip nails, but it was worth the wait. I expected them to be busy right before Christmas anyway. Susan did my dip and I gave her a design the had never done before. She NAILED it! read more

XoXo Nails & Spa - Susan's design - Nail Salons Near Me - Madison, Tennessee

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Vivian is awesome! Warning, she hugs her clients even if she just met you so if you don't like that then you should extend your hand for the greeting. She is super sweet. The place was nice inside. They have pedicure chairs and manicure stations. They had plenty of staff members to accommodate everyone that was there and we were several people. I love that they DON'T try to cramp all services at once. Ex: wrapping your nails while you are getting a pedicure. They have a color bar to choose your color and they also have the sample nails to pick gel or dip powder colors. They have a good selection and they also have the matching colors for your toes if you doing gel or dipping powder in regular polish to match if you like it. I have problems with dipping powder here in Tennessee so this was my last hope for dipping powder service to work but it didn't last so I'm doing dipping powder anymore. I found a "hard gel" amazing but this salon doesn't offer it. It's not the regular gel color. This place is father from where I live but definitely will come back if am in the area and I'm in need or want of a pedicure and definitely will recommend to the people that lives closer. I don't think because the dipping power didn't last me won't last on others. There were many regulars and happy with the service. Go check them out is you are near. read more

XoXo Nails & Spa - They have 16 nice massage chairs. I really like the massage they give - Nail Salons Near Me - Madison, Tennessee

This was a beautiful spot, super clean except for the lady's attitude who greeted me. She was SO RUDE. I had an appointment. Arrived on time- ok pick a color. None of the colors are labeled that they are gel or regular. She goes on a huge rant about gel. Not helping me get into relax mode. She told me to go to a numbered chair that wasn't prepped- then moves me. And starts talking about the polish again. ($20 up-charge for gel) They never told me where to get regular polish. A gentleman came to do my pedicure he gave me the menu of options. Overall it was a good pedicure. The leg rub was lacking. Polish is staying on well. I will say the nicest touch was the lotion was warm! On the fence if I will go back. read more

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I'm disappointed that I came here. I asked to get my acrylics off but the lady who did my nails said it would take too long and she had to close up the shop. The whole time she did them I felt she rushed. Instead of taking my nails off like I requested she just filled them THEN charged me for the length of my nails even though I came in with my acrylics on. She made me choose a color that would cover my previous nail color. Rushed I chose black. Overall, I felt overcharged as it was $80 to fill + regular polish them. I couldn't even ask about price the day I got them done because she wanted to close + leave. I called on Friday and spoke the manager however she said they always tell you the price before hand but I had another adult with me and she can speak that she didn't tell me how much the full was. I'm tired of paying people money to do a job incorrectly. read more

XoXo Nails & Spa - Black polish + fill as you can see on my thumb it's still the old polish underneath - Nail Salons Near Me - Madison, Tennessee

This place is beyond horrible when it comes to time management of letting the customers know how long the service requested will take. However, this isn't my first rodeo at this location yet I like to give people the benefit of the doubt .Instead of the common courtesy of telling someone it'll be 1hr until someone is able to assist you they'll get your hopes up by getting you seated and letting you sit. I got to this nail shop around 1:15pm and didn't get out until 4:45 after having to wait nearly 2 hours. I spent an unnecessary yet over priced amount of $100.00 for gel mani and pedicure on May 29th only to have my nails crack and chip and it hadn't even been a week yet and I'm having to go elsewhere to try and get them redone all over again. What a waste of time and money ! read more

XoXo Nails & Spa - Chipped* gel coming all the way up on my nails - Nail Salons Near Me - Madison, Tennessee

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Nice environment and location. Pedicure was nice with hot oil and massage about 2 min per leg. Massage chairs were great. However got to the car and noticed the crooked big toe which is definitely obvious with the red polish. Also they charge a fee for using a card. read more

XoXo Nails & Spa - Pedicure - Nail Salons Near Me - Madison, Tennessee

I called upfront and they told me it was a 20 minute wait, i arrived and waited for 20 minutes another 20 minutes with my feet in the water and no communication on when someone would come, it seemed like it would be a 2+ hour situation. I kept trying to look for help and ender up just leaving with wet feet cause trying to get a towel seemed like an impossible task. read more

I wish I could give them zero stars. I came in last Saturday around 5pm. There was a lady working on a client up front. She told me to come back the next day. I asked why and she said she was there alone. There were two other employees there and she claimed they were headed out. Even if they were leaving, she could have done my nails after she finished with the client she had. They weren't closing for another two hours and the open sign was on. There are too many nail shops in the area to accept this treatment. Don't waste your time. read more

I am not pleased with my pedicure nor am I pleased with my French tip full set. Wen I tried to ask the pedicure nail tech to fix my very slanted big toe he told me I was wrong and didn't fix it. And for my French tips, because they were short staffed I was rushed and there was uneven coverage of my gel topcoat along with many bubbles in my nails. Overall I'm just very disappointed in their quality of work for their prices. ($115) read more

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WHAT A HORRIBLE PLACE! I came in with coffin shaped nails and simply wanted them short and filled. Very simple. I believe I was serviced by the owner who files my nails for over 40 minutes to begin with, she couldn't seem to just file the acrylic down and prepare them for my fill. I asked "how much longer she plans on filing" and she got really offensive and rude. She eventually stopped doing anything at all and left me sitting with huge deep crates in my nails and a cut in my finger on top! MOST AWEFUL EXPERIENCE EVER! DONT GO THERE! read more

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I've been going to this nail salon for months now. I have had nothing but a great experience Every single time I go there. Selena does my nails most of the time and takes her time to make sure my nails come out perfect. Thank you XOXO nails.​ read more

I got my nails done here and they looked really good but they started coming off 2 days after i got them done and didnt last over a week and a half i had polish around my nails and i asked for coffin shape this is not coffin We waited 3 hours and their was only a few people there But. The people were nice read more

XoXo Nails & Spa - Acrylics - Nail Salons Near Me - Madison, Tennessee

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Ive come here twice now and both times my nails came out amazing. Each time was done by someone else, but both were done how I like them. The owner is very nice and attentive to everyone. read more

XoXo Nails & Spa - Nail Salons Near Me - Madison, Tennessee

I had a great experience here! The place is spacious, the massage was awesome, my nails look amazing!

This place is ok decent price. Nails where ok I would come again. I asked for a short coffin I got a medium. Some nails where spaced weird but nothing major to me. This is my second time coming. I will come back again. read more

XoXo Nails & Spa - Short Coffin - Nail Salons Near Me - Madison, Tennessee

I was there for 1 hour and they haven't attended me and it took me 1 hour to get my nail done and she was rushing and cured my nail and it hurts still after 6 hours and i don't recommend going there the person that attended me name is TINA read more

Had a GREAT experience here! Perfect manicure, no wait, and good prices! The staff was so kind and sweet. I loved talking with the ladies who work there. I will definitely go back if I'm in the Madison area! read more

XoXo Nails & Spa - Nail Salons Near Me - Madison, Tennessee

Found this place on here and my fiancée and I decided to give it a try since we didn't feel like driving 30 minutes to our normal place. I'm so glad we did! We were greeted as soon as we walked in the door and neither of us had to wait very long. I got a classic manicure and brow wax and my fiancée got a gel mani/pedi. We're both very pleased with the service, the staff, the price, and the cleanliness of the facility. We will be back for sure! read more

XoXo Nails & Spa - Pricing list - Nail Salons Near Me - Madison, Tennessee

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I REALLY wanted to like this place. I walked in and there were 4 people total in the salon. 4 workers and 4 people...not expecting to be seen right away but they sent me to a pedicure chair and I thought ok this is a great start. At least I get warm water and a electronic chair massage while I wait! Well...that got a little old after 35 mins and was now only me, and 1 other person in the salon. Then finally a girl comes over to start my pedicure. It's her first day so I am def cutting her some slack...however I got the "signature" pedicure which includes extra foot massage. The massage was maybe 2 mins per leg...by far the shortest a I've ever gotten anywhere even when I get the basic. After almost an hr and a half of being there which included only a pedicure which she didn't cut my nails until I asked her to, didn't dry my legs after the "massage" and scrub...I found a towel and dried them. She had given me the basic pedicure which I've had at a million other places yet they charged me for the signature. I explained that eventho I asked for a signature I received the basic ...suddenly no one spoke English and they charged my card for the signature. They had spoke English to me the entire time until time to pay. Thy acted like they couldn't understand a word I was saying. I'm heading now to get a reflexology foot massage since I didn't get even a basic massage during my "signature pedicure" at XOXO nails. read more

XoXo Nails & Spa - Nail Salons Near Me - Madison, Tennessee

Love love love this place! By far my favorite nail place in the area so far. Such great customer service and good prices. Don't come if you're in a time crunch. They truly take their time on manicures and pedicures, but so worth it! Suggestion: don't come on the weekends. They're packed. They're open until 7 on weekdays and will stay as long as customers are in shop so it's convenient for after work! read more

We found this place on accident and I am so glad that we did! They have only been open for 6 weeks so I am happy to be the first to review them on Yelp! The service has been fantastic and the prices are great. They serve beverages with your service, including wine and coffee! I would definitely recommend! read more

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Excellent salon. Live the way ever there knows my name. Excellent customer service. Any and Vivian are excellent for nails and ask for Katie for pedicure. Give yourself time. They aren't the speediest providers, but take time and are very detailed. read more

I love love this nail salon this is where I get my SNS nails they do them the right way. Other places they miss some steps & do them half way. Try them out you'll love there work! Plus there open 7days a week. read more

I've been going to the owner of this nail salon since I was about 12-13 years old, I've always been a loyal customer because she takes good care of me and who ever I bring along with me. Pedicures and manicures are amazing, and she's had the same loyal staff members for as long as I can remember! It feels great to go to a nail salon and get greeted by name and know exactly what I want without having to say a word. read more

I go in for the dip powder. Amy always gets me right! She remembered how short I always like mine and thick but not too thick

I cant say enough great things about this place what a gem.... great work and fast and the price was supper reasonable ... they were very welcoming and friendly and I'm super happy with my nails I'm pretty sure I've found my new nail spit read more

I am currently sitting at my regular nail salon to get the dip manicure fixed from XoXo that was done last Monday so I'm paying for 2 manicures in one week - so silly. During my first and only experience at XoXo, I waited over an hour to get the manicure after they made it seem that it wouldn't be more than 15 minutes but they do not have enough staff for the clients they take. The manicure experience was fine. My person seemed attentive enough and it looked okay when completed. I was excited for vacation with my new nails. While on vacation the problems started almost immediately. After less than 48 hours, the first nail came off. I called immediately to tell them and it didn't seem that concerned/apologetic. Over the next week while on vacation 4 of the nails came off. I went there yesterday to try to get it made right before sending this review but they said the wait would be at least an hour which means likely 2 hours based on my previous experience. The long term customer experience doesn't look like a priority for them. I've had several dip manicures and they've always lasted a minimum of 2 weeks before there are problems. Leaving this review so others don't waste their money even if it's closer to your house. read more

Brought some family members and members of my bridal party in the day before my wedding, and they were extremely accommodating. Two pedicures and three manicures and we were all done within an hour or so. Prices were comparable to most other salons in the area but they did give me a discount as the bride which was very nice. Lots of colors to choose from, many stations set up for manis and pedis, and we had no wait because we called two days before. It was great, I plan to go back to get my acrylics filled. read more