Service is the most unreliable service out there. No customer service and serially lacking…read morecompetent staff.

A one is actually a little high. This is the most dishonest. thieving company I may have ever dealt…read morewith. 3 months ago I called to ask why my bill went from $25/month to $55/month. The rep explained that I had been on an introductory plan, And that accident was lucky that it was only $55, because it should be $85/month. She was gonna give me a special offer and give me a $30 discount for the next year, but I would get unlimited data if I enrolled in Autopay. The Next month I was charged twice $85 AND $55. The current month i've been charged $155. Yesterday they bounced me around between 6 different agents. Three of them I could not understand because their accent was so thick. The last rep kept telling me they're very best. They could offer is $85/month. Liers and thieves. I can't change companies quick enough. Don't like Frontier, but even they aren't this dirty.

I'd much rather use FTI Satellite for my satellite internet and tv. Great speeds and much better…read morecustomer service! Highly recommend for satellite internet in Florida!

Be careful with these folks. They have a practice of adding pretty steep "trip charges" onto…read moreotherwise free installation packages. Call the company you're package is through (HughesNet, etc.) to be referred to another installation company.

I want to offer a balanced review of my experience with Frontier, so you can be aware and decide if…read morethis is the internet company for you. I moved into a newer apartment complex in New Tampa and chose Frontier as my internet service provider. The customer service, setup, technician service, and service in general were good. No issues. I recently tried to cancel my Frontier internet service because I'm moving out of state after 18 months. First, I checked their website to see if I could transfer service, but it wasn't available. Then I tried to cancel online, only to find out you can't--you have to call an agent. After working a 12‑hour overnight shift, I called customer service, exhausted but determined to cancel by the end of the month. When I finally reached an agent, I explained my situation and asked to cancel. Instead of helping me, he stalled and kept pushing questions and sales pitches. He asked things like how I knew Frontier couldn't cover my new apartment, who was moving into my old place, and whether they'd want Frontier service. I told him repeatedly that I didn't have that information and that I just needed my service canceled. No matter how many times I asked, he ignored me, kept putting me on hold, and followed what felt like a script designed to keep me as a customer rather than listening to me. I was frustrated, exhausted, and felt completely unheard. All I wanted was a straightforward cancellation, but instead, I was met with resistance and pressure. Finally, I was not getting satisfaction and ended the call. I called back, luckily got another agent, and got my services cancelled. However, as a consolation prize, Frontier is charging me a $50 restocking fee after 18 months of use. What? So, if you want consistent, good internet service, do not mind the runaround when you wish to cancel your services, and are okay with being penalized a $50 fee for returning the equipment, this is the company for you! For the leaders of Frontier, please do better by your customers! Thank you for your time to look at my review!

I highly advise you avoid this company…read more After using their service for 4 years, they shut down our service based on the request of the new customers who were purchasing our home from us. I use wireless for my work so I was in a very unpleasant situation the last two weeks of living in our home. This is the only utility company I have ever heard of that shuts down services without speaking to the homeowner first to verify. Then, to top things off, they had the audacity to send us a $58.00 bill, with threat of collection, for a disconnect fee, two months after we left the property. Yes, you read that right - they charged us $58.00 as a final con job and then told us they do this to everyone when they end their service with them.

WOW, just signed up for another Spectrum account and the Rep, Meghann Burford, was WONDERFUL…read more Caring, friendly, helpful, full of life, humorous and knowledgeable. Thank you for hiring such a top notch employee who makes your customer feel valued!

79$ after promotion Why so costly we need to watch our…read moremoney everything is going up: Gas water food products but the Internet will be the last on list so I had to drop mine. Hopefully we have a good competator likr T mobile thier price is fixed Im going to check them out.

Bad bad bad company Bad service…read moreThey turn off the Internet anytime they want to every day four or five times a day Internet disappears. This is the worst Internet company ever I do not recommend it to anyone.

You can never talk to a real person if you need help. Sounds great when you sign up due to the…read moreprice. And if you do the tv it's through utube tv which has many fewer channels. Inter net sucks and much slow then spectrum. Through chat [which is the only option] they said to add a 2nd router(eero) for 10$. That did nothing and constantly goes off line. Frontier you have no customer service to help. I am adding add ons to get the channels I want (which the guy that sold it said I would have. NOT. Streaming channels I've added stop every 30 seconds and the Eero you told me to buy did not help(money grab?). I'm about ready to go back to spectrum it may cost a slight bit more but it worked and you can talk to a real person with an issue. I've had more issues since I switched 2 months ago the I ever had with them. Customer retention if you have one better call me.​​

Samsung 10e, what a joke this phone is. If it wasn't bogo, I would have drowned this phone…read more Battery life is short. I always try to close apps if not using and battery stills drain fast. I'm even using low battery consumption. iPhone I miss you. I will rescue you from the drawer soon. Lost alot of data switching from apple to this....(thing) of a phone. Nice paper weight when I'm back to my Precious

From the owner: AT&T is an Internet service provider in Tampa with broadband Internet services to connect your home…read moreto high-speed Internet so you can surf and find all your favorite things online. In select locations, we also offer AT&T Fiber which powers our fastest Internet speeds. But we're not just about Internet. We offer all kinds of products and services to connect people to what they love. Because we're a world leader in communications, media and entertainment, and technology, we can create some of the best entertainment and communication experiences in the world. We're a TV service provider with products that include satellite TV (DIRECTV services and DIRECTV packages), streaming television with DIRECTV NOW, and fiber-optic-based U-verse TV service. Our wireless phone offerings include devices like cellphones and tablets; wireless plans for data, talk, and text; accessories for smartphones; wearables like smartwatches; and other connected devices. Shop online or visit an AT&T store to learn more about all we have to offer you.

Beware - They are terrible!…read more This is about Brighthouse Network and not this location per se. We have guests over Thanksgiving Weekend watching a pay per view movie. Just when it gets to the climax, the picture starts tearing. Nothing we can do corrects it: not restarting the movie; not reversing the moving so that the 'streaming' catches up; and not restarting the box. How embarrassing. This is not the first time and I am done calling their customer service number wasting my time going through their protocols. They need to pay me for my wasted time! We pay over $315 a month for Brighthouse service until today when I cancelled. I am through wasting my money for this terrible service. We have had Fios installed and we are going with them. I will never use Brighthouse again. I can supply our account number if needed to verify this review.

Just cancelled my service over the phone. When asked why I was canceling I was honest stating that…read moreI found a better deal with another provider. The woman immediately became rude and sarcastic and told me I was getting "ripped off" and "lied to" by my new provider. Throughout the call she kept laughing to herself and saying things in a sarcastic manner like "good luck with the new service". I've never had someone be so rude to me on the phone in my life. Also my bill was $130 a month and the Internet service was constantly not working. My new service (which includes all the channels we watch) is $78. This is the first review I've ever wrote..I'm that mad.

Don't believe them when they say taxes are included. They lie. The welcome plan was supposed to be…read more$30 a month with autopay but with taxes and surcharges it is $37.20 a month. That is 49% higher than I was paying with Cricket and I don't see any improvement in service. The bill is especially hard to understand.

Horrific Customer Service At This Location!!! Absolutely the…read moreworst experience l've had with Verizon. I have spent countless days and hours since April on the phone with Verizon customer service, hours each day, trying to resolve an issue. Working with supervisors that wouldn't call me back, messed up my account more than it had already been.Today I decided to go to a corporate store location to see if they assist further. When I arrived, I started explaining my situation, and he looked at my account and said I would have to contact customer service again--the exact runaround I had just spent 3 months numerous of hours and days trying to escape. No empathy, no effort, and definitely no resolution. Once again I have been on the phone with a representative for 2 hours since leaving the store at today! This location clearly has no interest in helping customers, only interested in sales!!! even when they've already been through Verizon's impossible phone support. Absolutely unacceptable. Save yourself the time and frustration and don't deal with Verizon!!!

04/07/2023 Frontier has no way of resetting their WiFi! As…read morea constant traveler and having Cameras, security system and air conditioning/Heating/and Humidifier working on WiFi it is not comforting to have it all go away after a lightning storm. Particularly if you are 3,000 miles away for a month. When I get home all I have had to do was turn it on. (Another company used to do this from their service desk). Plus, I paid 1/3 more than I am paying now for a better service. In trying to cancel my subscription, I have to take the equipment back to their store. (They have no store in Tampa)! I am satisfied if I was to stay home and be at the mercy of my WiFi.

I would give them a zero if it was an option...I signed on with Frontier internet on Jan 5. After…read more2 weeks of awful service and horrific customer service i called to cancel...I called about 5 times and they just wouldn't cancel it out. On Jan 26th I took my equipment back to UPS(who told me to hold the paperwork for a year since they are notorious for charging people hundreds of dollars claiming they never received the equipment back). I then continue calling to close my account and they said it was done and it never was. I got a bill in March thinking my account has been closed. I called and they said the 88.00 was for the month of March and i told them I closed the account in Jan. I have a bill that they have charged me for Jan, Feb and March...$88.31 a month. The first time I called in Jan to cancel the person I spoke to said that i was under the 30 day guarantee and there would be no charge since i canceled after 2 weeks. Well i just got a letter from a debt collection agency...well they will not get a cent from me. This company has no scruples and i believe they are stealing from people intentionally. This is hilarious that Mary responded with same message she uses for everyone.. do you see you reviews? after dealing with Frontier for a month I can see your as ignorant as the people in customer service and it's also hilarious that you think i would ever try to call there again to try to fix anything! good riddance and you won't see a cent from me, don't give a rats ass about your debt collection!!! This person Mary that responded from Frontier is nothing but a liar...I just checked my account and nothing has been resolved!!!