Great products, service and support. Always someone there when we have technical issues or need to…read moreknow about new products and services. PBX-change offer features that the big carriers lack like a soft phone option, CRM integration and call recording. If you work in professional services these are must haves. The best feature is actually getting my calls which the big carriers were dropping.

While the Internet service is fantastic, the backup services are the key here. To know that data is…read moresafe and secure in an age of such chaos is comforting. Not having to worry, not having to stare at the ceiling at night wondering, that's what you get here. Peace of mind... I'll take it. Thank you!

When Frontier purchased Verizon in FL, TX and CA I thought things would be worse…read more.. I hate being right Internet issues, customer service and outages are the journeys of the tale of Frontier customers.... Welcome to he!! my poor Frontier pawns.

You can never talk to a real person if you need help. Sounds great when you sign up due to the…read moreprice. And if you do the tv it's through utube tv which has many fewer channels. Inter net sucks and much slow then spectrum. Through chat [which is the only option] they said to add a 2nd router(eero) for 10$. That did nothing and constantly goes off line. Frontier you have no customer service to help. I am adding add ons to get the channels I want (which the guy that sold it said I would have. NOT. Streaming channels I've added stop every 30 seconds and the Eero you told me to buy did not help(money grab?). I'm about ready to go back to spectrum it may cost a slight bit more but it worked and you can talk to a real person with an issue. I've had more issues since I switched 2 months ago the I ever had with them. Customer retention if you have one better call me.​​

MHD Communications are absolutely amazing. My employer uses them for our all of our locations and…read moreteam. They are so prompt and professional to every request we make. Yesterday I accidentally deleted an original file after importing to a system. This is the first time I've ever made this mistake. I also learned (through experience) Excel documents only transfer 1 page of information and not all tabs. I didn't panic, I emailed the help desk, and within less than an hour Richard had recovered it for me. Thank you so much MHD Communications for always having our backs!

From the owner: MHD is your premier IT company serving the Florida region. We boost business operations with…read moreadvanced technology solutions and stress-free installations and integrations. While we specialize in managed IT, security, audio/visual connections, and communication services, MHD is available for all your technological and IT needs.

Service is the most unreliable service out there. No customer service and serially lacking…read morecompetent staff.

A one is actually a little high. This is the most dishonest. thieving company I may have ever dealt…read morewith. 3 months ago I called to ask why my bill went from $25/month to $55/month. The rep explained that I had been on an introductory plan, And that accident was lucky that it was only $55, because it should be $85/month. She was gonna give me a special offer and give me a $30 discount for the next year, but I would get unlimited data if I enrolled in Autopay. The Next month I was charged twice $85 AND $55. The current month i've been charged $155. Yesterday they bounced me around between 6 different agents. Three of them I could not understand because their accent was so thick. The last rep kept telling me they're very best. They could offer is $85/month. Liers and thieves. I can't change companies quick enough. Don't like Frontier, but even they aren't this dirty.

I'd much rather use FTI Satellite for my satellite internet and tv. Great speeds and much better…read morecustomer service! Highly recommend for satellite internet in Florida!

Be careful with these folks. They have a practice of adding pretty steep "trip charges" onto…read moreotherwise free installation packages. Call the company you're package is through (HughesNet, etc.) to be referred to another installation company.

This company provides network and IT services for businesses and other customers…read more I was recently at a pinch a penny location where the owner was telling me what a great company with outstanding customer service they are. I use Verizon services and unfortunately for me, as a homeowner, this company only provides services on a larger scale. I would switch to them in a New York minute if they serviced individual homes. I base this on the owner of the establishment who I respect.

Set up was easy and my installer James was truly five star! He went above and beyond to ensure that…read moreeverything was working and even called us after to make sure we were happy! No problems with internet working great , no buffering and saving money at half the cost of my previous provider!

The worst service ever they upgraded me when I signed up for basic service. I went out of town. My…read moreservice was only on for six weeks. I didn't know I came back to find my service hadn't been on and they charged me for three months. I originally signed up for the basic service., charge me for the premium service and then sent me to collections. Worst customer service when I try to talk to somebody about it. They kept saying it was my fault and that the service was interrupted. I told him I will pay for the service I got the 6 weeks But they refused and charge me for a service, even though they had turned it off for months a horrible customer service and product

First off they're ripping you off, you try to remove a service and they tell you your bill will go…read morehigher. Got new internet carrier and was kept on hold for over a hour to cancel service! Funny how suddenly I get flooded that same night with scam calls and BS calls from the area the rep told me she worked in. Just run and try a different service. Don't believe you're locked in because of your location!

Only 1.5 stars, so it's not just me! I had a dead router so I took the dead one into the store…read more Quick swap right? LOL. Waited about 20 mins for help. Then the kid kept trying to sell me cellular phone service instead of taking the stuff back. THREE TIMES and he would not stop, like his job depends on him selling me what I do not need. He was not moving on the return. I walked out of there and dealt with Spectrum on the phone.

I want to offer a balanced review of my experience with Frontier, so you can be aware and decide if…read morethis is the internet company for you. I moved into a newer apartment complex in New Tampa and chose Frontier as my internet service provider. The customer service, setup, technician service, and service in general were good. No issues. I recently tried to cancel my Frontier internet service because I'm moving out of state after 18 months. First, I checked their website to see if I could transfer service, but it wasn't available. Then I tried to cancel online, only to find out you can't--you have to call an agent. After working a 12‑hour overnight shift, I called customer service, exhausted but determined to cancel by the end of the month. When I finally reached an agent, I explained my situation and asked to cancel. Instead of helping me, he stalled and kept pushing questions and sales pitches. He asked things like how I knew Frontier couldn't cover my new apartment, who was moving into my old place, and whether they'd want Frontier service. I told him repeatedly that I didn't have that information and that I just needed my service canceled. No matter how many times I asked, he ignored me, kept putting me on hold, and followed what felt like a script designed to keep me as a customer rather than listening to me. I was frustrated, exhausted, and felt completely unheard. All I wanted was a straightforward cancellation, but instead, I was met with resistance and pressure. Finally, I was not getting satisfaction and ended the call. I called back, luckily got another agent, and got my services cancelled. However, as a consolation prize, Frontier is charging me a $50 restocking fee after 18 months of use. What? So, if you want consistent, good internet service, do not mind the runaround when you wish to cancel your services, and are okay with being penalized a $50 fee for returning the equipment, this is the company for you! For the leaders of Frontier, please do better by your customers! Thank you for your time to look at my review!

I highly advise you avoid this company…read more After using their service for 4 years, they shut down our service based on the request of the new customers who were purchasing our home from us. I use wireless for my work so I was in a very unpleasant situation the last two weeks of living in our home. This is the only utility company I have ever heard of that shuts down services without speaking to the homeowner first to verify. Then, to top things off, they had the audacity to send us a $58.00 bill, with threat of collection, for a disconnect fee, two months after we left the property. Yes, you read that right - they charged us $58.00 as a final con job and then told us they do this to everyone when they end their service with them.

WORST INTERNET PROVIDER I'VE EVER DEALT WITH…read more I left Spectrum on October 8th, returned EVERY piece of equipment I had, and thought I was finally done with their terrible service. Fast forward to today--I check my account and find out they took $270 out WITHOUT my authorization, pushing my account into the negative. When I called, they had the nerve to tell me I "still have other equipment." Absolutely not. On October 8th, at the Spectrum store in Pinellas Park, FL, I explicitly told them I had nothing else. Not only did I live in my apartment for 3 years, but Spectrum techs came out multiple times and they themselves swapped equipment and took old boxes with them. Now suddenly they want to "investigate" -- but somehow they had ZERO hesitation taking my money instantly. Funny how the investigation only starts after they hit your bank account. And their answer? "We can't give it back." Spectrum is hands down the WORST provider in existence. Shaky service, constant outages, clueless customer support, and now apparently they just help themselves to people's bank accounts. Do yourself a favor: RUN from this company. They don't deserve a single customer. Everyone should throw away their business ASAP.

late night half the time we can't get more than 2 to 3 channels. This issue has been going on over…read more4 years