Shephered Son was great he repaired my internet quickly and he explained how everything worksread more

Thank you to Rodrigo Murillo & Mike Songo. My landlord hired some incompetent contractors to redo…read morethe siding of my apartment and they ended up cutting my fiber optic cable. These two stayed overtime for me to be able to get WiFi. Their hard work is much appreciated and they did a phenomenal job. Thank you!

From start to finish, getting set up with NapaNet was so easy…read more The techs that came to the house were extrememly professional and kind, quick to get everything set up, and cleaned up after themselves. I am so happy with the service they provide. We have had no issues and I am saving a lot of money, and supporting a local business all in one.

5/20/26 - No service again. No wind, no clouds, just no internet. Have had too many outages to post…read moreall of them...

My shout out to Napa Verizon in CA…read more First off, get an appointment. Don't be frustrated when you come in without one and need to wait a while. There's a huge demand and its a fact of life. Now that that's over, I'll tell you about my experience with a man named Jason. He is a customer service ninja. Yes, a ninja. Two years ago, probably to the day, he hooked me up with an iPhone 6+ and managed the deal in such a way that there was a $0 net difference on my family plan, we got several GB more in data to share, and I simply paid tax on the phone. There were a lot of numbers to check out as to why that happened, but Jason made it make sense - quickly. This was done with a 2 year old in the store. He made it easy. Now, two years later, I came in with my now 4 year old daughter. He did pretty much the same thing except without the data boost. The only issue I could find was that Jason needed to send me to an Apple Store because they're out of stock of the 7+ in all the stores. I inquired if there were sales bonuses of some kind and found out there is. I wanted to support Jason but my need for a 7+ outweighed that (I'm American...). I'm at the Apple Store now, writing this, wishing they had some form of Verizon's customer service. Yes, I have an appointment. Let's first commend Verizon on employee retention. Sales jobs are classic high turnover jobs. He now has a 1.5 year old daughter and, from our BSing, he's a great dad. Way to keep the good ones, V. Lastly, customer service was first. Sent me off to benefit Apple instead of himself, he treated me like a real person, respected the little time I have, and made me a Verizon customer for life. Thank you, Jason. I have a selfie with him and my daughter-I hope the next screen allows me to post it.

This place is awful!! My mom has been in 20+ times to get things resolved on her account and they…read moreWILL NOT DO IT. They say "it has been resolved" and she gets another bill. Now they won't respond. We will be back and thinking about even taking this further. Awful costumer service and lack of common curtesy to honest costumers.

Great honest communicator that will give the best options available to you and your home, won't try…read moreto upsell you.

Chris over at SC was a blessing. We had a Zoom meeting and he took his time to ask questions and to…read morelayout the job, which was quite convenient, as I can understand getting a quote in person is oftentimes difficult to do. His pricing was fantastic, and he laid out what he would do and the time it'll take, and he's the type of professional that wants to charge the least he can while working as efficiently as possible to get your job done within parameters. Go with him. You're in good hands. He knows what he's doing and you won't be disappointed.

I have rarely (if ever?) written a review. But this company…read moredeserves a more recent review than what I see. I have had their residential ISP service since at least 2007. I continue to be impressed by their installers, their customer support staff, and their ever-improving offerings. Just today, I received a free speed and equipment upgrade, combined with a reduced monthly fee, as part of a company initiative. This continues a long-established pattern of continual improvements, something Valley Internet really seems committed to. Because rural broadband pricing and speed have historically lagged urban& suburban options, I have frequently explored other providers, but every time I ended up keeping this superior service. And my Circle Oaks neighbors seem to agree overwhelmingly.

Andrew was amazing. He was helpful, patient and knowledgeable about the internet issues we were…read morehaving. He was great!!

Gotta tell you, this T-Mobile store is the best one I have ever been to! The service is superb and…read morethe sales people were just darn nice and great at problem solving! I give this store a perfect 10! I have been with T-Mobile since the beginning, I have 7 lines and the service is great. I keep talking while my IPhone friends bang on their phones...

Great people who work here especially Brandon and Dang! They…read moregot me all set up on a new iPhone for a great deal and we're just so friendly and patient with an old lady! Thanks again, you guys!

I had been seriously interested in having Internet service here on the mountain for a number of…read moreyears, but until I was diagnosed with cancer, the landlord didn't want it. I needed the Internet to keep up with the latest treatments, view online medical seminars, stay in touch with care providers and concerned friends, and look up research and information. Previously, I had considered two other companies, but I was unhappy with the way their customer service worked with me. It was only until a neighbor mentioned Valley of the Moon (noting that some of my trusted friends used VOM, too) that I decided to give them a call. Best move I could have made. David and his brother, Michael, came out, met my landlord, evaluated what was needed and came back as soon as they had what they needed. They installed it and I've had no problem. What REALLY impressed me was their honesty and fair play. That is so hard to find in today's "dog eat dog" economy. They were affordable even with my limited budget and they had no usage restrictions like the other companies. This had made my life easier, less stressful and I can move forward.

I had a problem with my cellphone. Jason was very helpful and had the issue solved in a short time…read more His patience with this old man was very much appreciated. I would recommend this store to anyone who needs help with a problem or to purchase a new phone.

Do not go to this store. I have reported this franchise immediately- as it is not owned by AT&T,…read moreto the Corportate store headquarters, and both employees, blatantly lied to me. There was a $25 charge to download data? Not true. They accessed my account and added 3 services that they never spoke to me about - I learned only in a text driving home. When I called them, they stated they could not "reverse the charges" unless I came back to the store and all my date would reverse back to my old phone. This is so untrue, per AT&T! Not only that, they blatantly told a mistruth that the $25/month was then for the data!!! It is for a program that is called Home Tech that they get commission on! I have had all removed, contrary to what they shared, by AT&T. I have taken the next step to report them as a dishonest franchise. You cannot do business in this unprofessional, dishonest manner. I will be sure of it. I do not recommend this AT&T store. The one on Trancas is very upfront, honest and professional... have used them for years.

Full Spectrum Technology Group has been an absolute pleasure to work with!…read more I reached out to request a quote for my new home, and within just a few hours, a representative contacted me and scheduled an appointment for the very next day. The entire process was incredibly smooth, and I received my proposal much faster than I expected. What impressed me most was the professionalism, knowledge, and genuine attention to detail. My representative took the time to understand exactly what I was looking for and even recommended solutions and features I hadn't considered. It was clear that he wasn't just trying to sell me something, but genuinely wanted to help me make the best decisions for my home. I received proposals from three other companies, and Full Spectrum Technology Group stood out by far. The other companies took significantly longer to respond and didn't demonstrate the same level of expertise or attention to my needs. I highly recommend Full Spectrum Technology Group to anyone looking for a knowledgeable, professional, and responsive team. They've definitely earned my trust!

We have a big complicated AV system we asked if they could take over and help us fix as the…read moreinternet was not working. They came by and looked and told us it was a bigger problem they could not fix and would send us a quote. The quote included several pieces of equipment that were priced 2-5x retail. FSTG-DREAM-PRO 10G Cloud Gateway with 100+ UniFi device / 1,000+ client support and 3.5 Gbps IPS routing. was quoted as $999.99 when it retails for $379 FSTG 10Gbps SFP+ Direct Attach Cable (1meter) was quoted at $29.99 when it retails for $15 OvrC Pro Lifetime License + Hub, non-locking barrel connector power connection type was quoted as $999.99 when it retails for to $199 *note this is only available to authorized AV dealers but a 5x mark up is insane I asked why and was told it was small business markup and was told quote "It includes sourcing, shipping, platform fees, payment processing fees and more that our clients may not originally consider. The raised price also covers our regular remote network maintenance, ensuring your network continuously runs at peak performance following the conclusion of the project. A large portion of business model is our post-install support and efforts to create peace of mind for our clientele regarding our systems." However on that quote was also a $70/mo service plan that was supposed to cover the aforementioned post-install support. I asked about the double charge for support and asked if I could bring my own equipment and they ignored my email So this company is SUPER SHADY and please review your quotes and google any equipment that they tell you that you need because 1. you probably don't need it (we ended up fixing the internet ourselves) and 2. they are probably overcharging you. Just run the quote through Claude or ChatGPT and ask if there's anything concerning in it. It will do all the research for you.

They are a local hands on web hosting they go the extra 10000 miles for you and there rates are…read moregreat too we have 10 great years together http://wiz-group.com/