My experience started off terrible. All I wanted to do was drop off a cable box. Was told by the…read morereceptionist that I would have to wait to talk to someone. Six employees working. They were waiting on one customer while three of us waited on those other five employees to help us. After waiting for 10 minutes I asked the receptionist to just take care of the box as I needed to leave. Then Brian asked what I needed help with. I commented that I wasn't trying to be a pain and the guy actually said, "Yes you are." Come on man. I wouldn't have been that way if you or others would have made your customers waiting around a higher priority. I asked to see the manager who helped me. She was phenomenal. Turned a 1 star visit into a 5 star.I will admit I could have handled the whole situation better. But when a simple drop off becomes a long drawn out ordeal with an employee with an attitude you inadvertently get short with people. I did apologize to the receptionist on the way out. Xfinity corporate - You should give the manager a raise and get Brian some much needed customer service training.

My internet goes offline Every. Single. Day. They send me a new modem and promise it won't happen…read moreanymore. Still goes out every day. In a chat they tell me they've "provisioned" my modem so it won't happen anymore. Still goes out every single day. I had NONE of these issues with Fios, unfortunately only Comcast is available in my area.

Kevin fixed my old computer. The hard drive went and he put in a new one and kept the old version…read moreof xp done i needed that for this application. He had whatever version of windows there was. Very fast and great guy.

This guy tries. My impression is that he knows his stuff, but the prices are too high to bother.read more

I was scammed!!! Free phone? Bullshit!!! I was charged $636 for bogus charges. First bill was…read moresupposed to be $65, but was $298! I complained so hard that they gave me back $425. Now my bill is $174!!! What lying bastards!!! Verizon signal also sucks! Have experienced 3 different spots with no signal!!! T-Mobile is much better!!! I'm going back after 90 days are up.

Verizon Saturday morning customer service is TERRIBLE!!! Told guy I didn't buy my refurbished…read more(15)iPhone from VERIZON, so he lied to me about my VERIZON account, & said he couldn't transfer my old number to new iPhone!!!!! Called Verizon mobile FROM HOME & THEY SAID ACCOUNT IS FINE. Do not trust THIS LOCATION!!! Horrible customer service!

Bought a new desktop computer and brought it in to have everything transfered from my old computer…read moreto the new one. Paid $218 for the service. Got home to try the new computer to find nothing was moved over I had requested. I would never do business with them again

American Lazer Commsat is our IT support service. Whenever we have IT issues, they promptly…read morerespond, quickly analyze the issue, and work on fixing the issue diligently and do not quit until the job is done. They also provide unbiased and expert knowledgeable advice on matters related to the need for, and the type of, hardware and software we should acquire.

Sala was amazing. Watched him handle multiple customers at the same time. Whoever is the manager of…read morethis store has a great representative.

It was such a pleasure to work with Sam! We bought a new phone for our 12-year old and she was so…read morehelpful in looking at options, keeping our plan affordable, and helping make the experience fun and less stressful!

Although the in store experience was OK. I Did not like the fact that while my phone was…read moretransferring all of my data from Old phone to New phone, the agent had his own phone out partially under his desk, having me wondering what he was doing? The amount of follow up I have had to do straightening out my bill, getting my accounts (Wireless and FIOs) linked is totally unacceptable and extremely frustrating!

I visited the TCC store in April hoping to get a new phone and number. My initial experience was…read moregood. The rep said I was getting the Welcome Plan which I wanted and priced it out. Everything seemed reasonable and I walked out thinking how easy it was. Until I got my first bill. She put me on the wrong more expensive plan and added protection when I specifically said I didn't want it. When I called she said she would look in to it and call me back which she never did. I went back in person and Nam helped me out updated my plan to the correct one and said a contact of his would reach out. Guess what, I didn't get a call back. So, I had to go directly to Verizon to get everything all straightened out. I would not recommend this store. You're better off going direct to Verizon. You'll get better service and someone who at least responds. I didn't know these stores were independent of Verizon. Lesson learned.

Just had TF install a Tesla Wall Connector. Put it exactly where I wanted it and future proofed the…read morewiring as requested. Only took a week from when I called to get the estimate and then get it installed.

Highly recommended. "T" was a pleasure to work with. He came in and checked out what we needed,…read morethen came back to install our light. When he did, he realized that the used light that we bought wouldn't work. We went out and bought a new one, but also found two other lights that we wanted installed to match. When he came back he installed all three, very quickly. It all looks great! We will probably need some more work done, and we'll be definitely be using his services again. Thanks T!

Greg was very respectful of my non-technical ability and was very patient with understanding my…read moreneeds. He did not leave until I was comfortable with my ability to manage my new devices.