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    Mac Lellan Oil

    3.4 (7 reviews)
    Closed 8:00 am - 4:30 pm
    Updated over 3 months ago

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    4 months ago

    Took care of urgent business, thank you!! I was in need of service and they were so nice and responsive.

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    8 years ago

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    Ask the Community - Mac Lellan Oil

    Net Zero Heating & Air Conditioning - Floor unit

    Net Zero Heating & Air Conditioning

    (14 reviews)

    A rather complicated and sad review. I am a senior citizen. My gas heating system needed…read morereplacement after a fire in my furnace. $20,000 and I replaced it. The very next day the second heating system I had in an addition failed. I was distraught!! Net Zero gave me a great quote..several thousands less than other HVAC. What they did not tell me that they were only electric heating contractors. So after paying $12,000.00 for installation I now pay an electric bill of $1000.00 a month in the winter. They walked by a brand new gas system in my home..disengaged a second gas heating 50 feet away and installed a unit that is costing me a thousand dollars a month. Not one of the employees ...installers. or project estimators...addressed what a poor and unkind decision this was. Now I have to redo my heating system...sell my house...unable to retire . Would they do the same to their mothers..grandmothers? This is a sad and sorry company. Yes I know I'm a stupid elderly woman with no recourse from people like this. I just hope this warns others to avoid this snake company.

    This review is merely a confirmation that Net Zero continues to offer outstanding service. Brian…read morecame to evaluate and quote a system, after my visit from Mass Save, I was able to get in line for installation. Tim and his team came to install and were inspiringly diligent, skilled, professional, hardworking and attentive to details on appearance/location of all the components. We are very grateful for them!

    D & C Mechanical

    D & C Mechanical

    (7 reviews)

    We use D & C for our regular maintenance and they are exceptional. A couple of days ago we lost…read moreour heat from a secondary unit. D&C came as soon as possible, diagnosed the problem and made the repair. They take care of their customers and we couldn't be any happier.

    One of the worse experiences I have ever had. Their phone skills and customer service was like none…read morei had ever seen. I first called to schedule an appointment and left a message. Someone texted me to ask what I needed. I explained exactly what I was looking to do (via text which seemed strange) and made an appointment. The Tec came out and was very nice but very frustrated as he could not perform the job since whomever texted me did not pass on correct information. We agreed to reschedule. After several emails with company (because no one answers a phone) I thought we had a date set. I grew concerned as we got closer due to no confirmation. I sent SEVERAL confirmation emails and calls NOO RESPONSE! Finally after the missed appointment I reached out via Facebook, the gate keeper responded saying she never got emails. That was until I encouraged this professional to look at her "junk folder". She never apologized for miscommunication and she became very defensive. I begged for owner to call me because at this point I still felt the tec s there might be good even though their customer service was dreadful. Not sure if she even told whoever was in-charge he had a willing customer. I am just shocked in this day and age of poor customer service in a small COMPANY.

    J Griffin Heating & Plumbing

    J Griffin Heating & Plumbing

    (9 reviews)

    We're a small collective that shares stories from freelance and contract workers who've been…read moretreated unfairly. This is one of those stories. A contractor was hired by this company to build a fully functional website on a rushed timeline. They were told they were the only person working on the project, and that the urgency was due to the company's former developer being in a legal dispute and planning to take down the live site by June 1st, 2025. The contractor dropped everything to help and finished the site two weeks before the deadline. Over the course of several weeks, the contractor even went to their office multiple times for meetings with the owner's son and other team members, working in good faith to move the project forward.After the work was done, it came to light that two or three other people were also working on the same site, despite the company claiming otherwise from the start. When the contractor followed up for payment, the owner's son who was the main point of contact allegedly said "My boy could do it for less than $1,000, so our initial agreement on price is gonna be a lot less now." He also added he was going on vacation in 15 days and "didn't have time to deal with it." All this while wearing an expensive Rolex. The contractor was told, "Send me the invoice I'll pay you for your time." The invoice was sent immediately, and the son followed up once more saying, "I'll get back to you." After that, he went completely silent no reply, no payment. The contractor was left dismissed and disrespected. The stress and anxiety from this on top of an existing heart condition led to serious mental and physical strain. Legal steps have since been taken. This post is meant to warn others if you're a freelancer, contractor, or subcontractor, be cautious. Get everything in writing, and don't ignore red flags. No one should be pressured, misled, ghosted, or lowballed after showing up, putting in the time, and delivering their end of the deal.

    JGriffin is by far the best HVAC we have had!! They are thorough - pleasant and explain exactly…read morewhat needs to be fixed or what they are doing! No pressure!! Thank you for all the help!!! A job well done and Office customer service is great to work with!!

    Mac Lellan Oil - hvac - Updated May 2026

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