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    Xfinity Store by Comcast

    1.4 (18 reviews)
    Open 9:00 am - 7:00 pm
    Updated over 3 months ago

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    I am very understanding as to how the internet has been out for two days now. I'm used to service with Comcast being less than efficient. That's what I am used to. I went to the office today to see if I could get a little more clarity on whats going on with the internet and the office was closed with a sign on the window. I check the xfinity app and the message stated that the service was down due to weather. The sun has been up all day and the weather is 82 degrees. So that doesn't make ANY sense. This service is OVERPRICED and unreliable AT BEST. I called to shut down my service and I couldn't even do that due to the outage. Because everything is automated there isn't anyone available to explain what exactly is going on. Not ONE person to be at the location. Just leaving a sign on the door for this particular situation with nobody available is unsatisfactory. I wish there were more options for internet available in this area.

    Outside the office
    Craig D.

    So, discussions of service at any of the major cable providers tends to be pretty bleak, in general, pretty much anywhere in America. I has happy to say my first experience with this Comcast was very pleasant. The office was clean, and the staff cheerful. There were four attentive staff present manning the desks, and no lines or hold-ups, and I was seen immediately. My issue was dealt with quickly, and I was told I would be called once an engineer had inspected my address (to see if it could be hooked up; I'm renting a fairly new house which has never had Comcast service before). I will update as the situation develops, but my first impression is pretty positive !

    Service outage at 1:30 am est

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    4 months ago

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    5 months ago

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    10 months ago

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    2 years ago

    Been 6 days without my WiFi, still waiting for a response. Don't know when they're gonna resolve the issue or even trying to resolve it.

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    2 years ago

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    5 years ago

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    6 years ago

    Had an 8-10 Am appointment for them to set up cable at the house, never showed up! No notification or anything!

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    5 years ago

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    6 years ago

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    11 years ago

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    7 years ago

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    14 years ago

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    11 years ago

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