since i was not a commercial client i was told no one could help me. word for word from employee…read morewith mgmt listening. all employees stood around doing absolutely nothing. i thought verizon customer service via phone was terrible but this took the cake...

Great customer service was able to assist me in a timely manner and they were very professionalread more

Every few weeks I go through a phase where my internet services disconnects randomly for a minute…read moreevery few minutes. I am unable to do anything that requires a stable connection. Unfortunately less than 1 star isn't an option, neither is any other cable ISP in most of Waycross. They know they are our only option and treat us like it. Service more expensive than my car insurance should not be worse than no internet at all.

Will be looking for other options! Service person showed up with adittude as he was on the phone…read moreyelling at someone, he was just rude and when we tried to complain the office manager (mike),he got agumentive. And their offices don't me handicapped requirements and their response was too bad. Avoid if possible!

Their team is very professional and provides some of the best customer service. It is a little more…read moreexpensive than the other service in the area, but I feel the service and quality you get makes it completely worth it!

Darien Tel internet is the best service I have ever had. I work remotely now and I'm handling large…read morefiles all day with lightning quick speeds. I have the 100 mbps and their service is amazing. I have been using it for 4 months without a hiccup. Today a contractor cut a fiber cable and knocked the service out county wide. It took about 5 hours to be back on line. Resolution was very quick considering the issue. I have been in the same situation in another state and it took that provider 10 days to get us back on line. Kudos to the Darien Tel employees and management that got us all back up and running on 6/19/24.

Scheduled an appointment for install. Drove 3 and a half hours to be there before the appointment…read moretime. No one showed, no text, no call, no email. Called and waited 30 minutes for a customer 'service' jerk that couldn't give a crap to tell me that someone would call to reschedule. Told him we are 3 and a half hours away. Didn't give a $#!*. CANCELLING SERVICE. DO NOT SIGN UP WITH LIVE OAK

I had Live Oak for several years. It was just starting to deteriorate/ buffer when streaming on one…read moretv. Then I got a notice that my price was going up. I had signed up during a Price for Life promo so I questioned them. Their response was basically, prove it. I dropped them with a month's notice. They charged me for the full month saying that any cut off after the end of a month incurs a full month's charge. Good riddance. This is not a company I choose to do business with. If you do, document everything and read all the fine print!

I've got the 500mbps service and it's by far the most stable connection I've ever had from an ISP…read more Not only that, but I've never had a plan under a gig that worked seamlessly with gaming, streaming, smart devices, and my security system all at the same time. It seems they do a pretty flawless job at actually providing what they offer. Super happy, totally worth the extra $10/mo if you can spare it.

I had them when I lived in Gainesville. The 5-gig service was lightning fast. Going so fast, you…read morecould get you where you needed to go before you even thought about going there. TV streaming was flawless, no spooling nightmares. No frozen screens. All smart devices worked great and for once the ring camera did'nt have a giant delay between the time of identifying someone and when I was notified.

Nijem Tech has helped me in both professional and personal technology implementations. Tommy Nijem…read moreand his techs keep our dental office network running like a champ. They are responsive and fair on price. I love doing business with local people that I can trust. Again from my laptop to our 34 station network, I fully recommend NIJEM Tech for all of your computer and technology needs.

We have called SEVERAL times for my elderly father due to poor internet service. There's supposed…read moreto have been a tech twice as the customer service rep even said his modem is over 10 years old. This has been ongoing for a few months....may have internet service and may not. I have called twice this week due to no internet connection for 3 separate days ( I managed to get it back on one of those days myself). The techs always say they see the issue such as the IP address keeps dropping or there was a surge from the weather, etc but internet service should not be dropping 3-4 times a week. Absolutely unacceptable!!! Do not recommend their services from customer service representatives to the tech as they never show up

Worst internet I've ever had in my life but it's the only thing available around here. Constant…read moreoutages, sub 20mbps speeds, crappy modems, terrible customer support.

Waited for technician for new install. Never showed. Called TDS customer service and was…read moretransferred 5 times and hold times amounting to 47 minutes. Canceled two days later. Have DIRECTV. Much better customer service And equipment arrived in two days. TDS really really sucks in customer service and reliability

Not good in any way, shape or form. They have no customer service skills and they want you to…read moreprovide a lot of personal information for no real reason. It almost seems like they are just trying to get peoples personal information to steal their identity.