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    9 years ago

    Very bad and slow service. You are paying the same price as other providers and service drops every 30 minutes. Upload speeds of .45mbps

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    Ask the Community - TDS Telecom

    Darien Telephone Company

    Darien Telephone Company

    (2 reviews)

    Darien Tel internet is the best service I have ever had. I work remotely now and I'm handling large…read morefiles all day with lightning quick speeds. I have the 100 mbps and their service is amazing. I have been using it for 4 months without a hiccup. Today a contractor cut a fiber cable and knocked the service out county wide. It took about 5 hours to be back on line. Resolution was very quick considering the issue. I have been in the same situation in another state and it took that provider 10 days to get us back on line. Kudos to the Darien Tel employees and management that got us all back up and running on 6/19/24.

    I have to admit . . . for the longest time I wondered why my Mother stuck it out with this company…read more I didn't really know much about their pricing options - but I knew that bundling phone and cable with Comcast would HAVE to be cheaper than paying separately for phone service any place else. Once she got sick and I had to call the office - now I completely understand why people are loyal to this small, privately owned business. The level of customer service, care and compassion you get when dealing with them - it's just indescribable and nearly brought me to tears after a bad experience with another company (right across the street). I'm now a huge fan - and couldn't imagine taking our business elsewhere! Jacob, Sheila, Angie and Diane are awesome!!! Keep up the great work guys - you've got a customer for life!

    TDS Telecom - isps - Updated May 2026

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