Techs who come out are friendly and helpful, BUT in each case they merely completed diagnostics and…read moreI made final repairs when parts/equipment came in. And, when you need them, expect a nearly $400 bill after they come out to tell you what the issue is. Most recent experience....Tech told me the control panel on a driveway gate opener was bad and needed to be replaced. He provided me with the control panel information and I purchased the $300 panel that he recommended. Panel was changed and still the gate opener doesn't work. So, about $700 later, still the issue isn't corrected. I again contacted the company and was told they would come back out, but they couldn't provide me with a date, only adding that it would likely be sometime next week. Nice people, but very expensive diagnostics and they can't fix the issue. I can't recommend this company.

I called Mo Better Garage (formerly Garage door of Brunswick) to get a back up battery replaced on…read morea Lift Master garage door opener which had been installed by this company four years ago. They insisted that there be a "diagnostic" done on the door. I specifically requested estimate. They arrived, and spent over an hour doing virtually nothing ( about 2 minutes in the garage and 60 minutes in truck on phone). Then the technician and "Steve" came up with an outrageous price to adjust springs insisting that had to be done, charged more for the battery than I was quoted and took less than 5 minutes to do all the work, for which they charged a total of $333. I would not use this company again for anything. Two hours here, 5 minutes work, totally overcharged.

The electrically controlled garage door opener failed recently when I returned home from shopping…read more I called Precision Garage Door Service of Hilton Head at around 1:00pm and they were able to come over within a few hours AND identify the mechanical component of the opening mechanism that failed AND install a replacement. Bottom line--same day service including having on their truck the necessary replacement part. Overall price was reasonable and highly skilled repairman provided same day service in February. Highly recommended.

Broke the spring on our garage door last night, called this morning, technician was scheduled to…read morecome out this afternoon and immediately fixed it. Courteous interaction and speedy service. Price was as expected. Definitely recommend.

We had a wonderful experience with Aldor…read more My husband called and was pleased with the price quoted - someone called later that day to schedule a next-day visit from a technician. The technician was prompt and friendly. Unfortunately, our replacement springs needed some tweaking at the shop, so he told me he'd be by first thing in the morning, around 7:30. He came closer to 9... which is why I didn't give a full five stars. I called the office, but they don't open until 9, so there was no way for me to know if/when he'd be able to arrive. My husband stayed home so he could be here and was on his way to work when he passed the van! That said, the install was quick and efficient. The technician gave us good advice on keeping the springs in tip-top shape and payment was very easy over the phone with Mahryah. She emailed my receipt within minutes of payment. Aldor is a winner and we'd gladly do business with them again!

The absolute WORST experience ever. They never mentioned anything about a service fee for a…read moretechnician to come out until after he showed up almost 4 hours late from 3pm. Scheduled 3-5pm but he didn't show up until 7pm. They lied and said he was an 1.5 hrs late. That's actually 2 hours from 5 and 4 hours from 3. They failed to communicate effectively of what their policies and procedures were beforehand assuming I'm supposed to know about their little business. I will never use them again and will never refer anyone to this business. They wanted to charge me over $130 for pressing a button which was not what they said over the phone. They told me we needed tools to fix the problem and take something out and he did neither. I could have easily done it if they had communicated properly on how to work the machines. Then lied and said I hung up on the lady. I clearly said I will call back which I shouldn't have but tell me how is that hanging up if I said I will call back. Then lied and said I was appreciative when I called back and thanked her. No I wasn't. I didn't appreciate having to pay half of anything for your mistake and poor customer service skills. It doesn't matter how big or small your business is. Nobody knows what your business does if you don't communicate because other companies offer free services but I guess that's something y'all small businesses don't seem to understand. Probably should go back to school. And I definitely DID NOT thank her for anything because she wasn't helpful at all. You're lucky I even called back to pay for anything especially since this was your mistake and your own technician even told me that other people said the same thing earlier that day. Y'all are failing to tell people about any invoice fees and waiting until after which seems very unethical and probably illegal. And to say I yelled at her is hilarious. If I yelled at her, she would've been crying. I don't need to yell. You're just mad that I proved my point every time and cut you off because you kept lying. I even said pull up the phone records and you couldn't produce any phone records because you know you didn't tell me that. Y'all are scammers! I actually said there's no thank you and hung up after I paid the funky $65 that I shouldn't have.

Opener was not working. Called the evening before and A1A was here the next morning. The capacitor…read morewas fried and A1A replaced and got it running. Thank for the prompt and accurate service.

I requested service from A1A because the door only opened 4 inches. The Technician came the…read morefollowing morning, he pointed out the cable was shreaded. He then climbed a ladder to look and very quickly told me my motor was shot and i needed a whole new system. I made an appointment to get a new system. Then my friend urged me to postpone my appointment and have another company take a look. He told me why would your door go up and down 4 inches if it was the moter. I have a feeling it is just your cable. That made sense to me. I did have another company come out and sure enough, the A1A Technician lied to me. My motor is fine and the 2nd company replaced the cable and the door works like a charm. Beware of A1A garage doors. They are thieves. Especially. For women who live alone. Shame on them. Angel Dadabo

Kyle with Mo Better garage of Savannah was awesome. fast friendly and the price was reasonable.read more

From the owner: Proudly serving garage doors in South East Georgia for Over 30 years!read more