Xfinity review I just had a very nice young man out here by the name of Aaron Judson. I wasn't in a great mood when he came because someone was supposed to come yesterday and they didn't. Erin quickly showed me that he knew what he was doing. He said even a maintenance crew would arrive outside and the pole within 24 hours . I had not been able to have TV at all in my bedroom and he had that working in 30 seconds. He replaced our modem that had 2014 stamped on the bottom with a new one. What a surprise that was! I just wanted whoever read this to know that Aaron Judson did an incredible job. I would definitely have him come back in a heartbeat and give him a referral for anything else he deemed to do with his life. Beth G read more

Beware they are trying to rip me off $170 for a month of service after i CANCELED and disconnected at the beginning of Dec. Received $30 credit for the Dec 21st to Jan 20th Then they billed be another $160 Jan 12th for service Jan 15th to Feb 15th We closed the store in Nov, So paid for Service from Dec 15th to Feb 15th with service already discounted got a $30 credit for $320 billed service never received. And notice watch you bills as i got billed twice for days Jan 15th to 20th since thats on BOTH billing cycles read more

Had an 8-10 Am appointment for them to set up cable at the house, never showed up! No notification or anything!

Worst service ever I believe her name is Rebecca she was so who was ttaca his account I need someone to get back with me about this as soon as possible a manager as soon as possible thayou read more

Yesterday I picked up my Xfinity box at the Brunswick, GA location. I found the business easily, there wasn't a wait, and Gianna was extremely pleasant and helpful. read more

Expect long lines and poor service. As I write this I am nr 15 in line and the line is not moving. Pathetic. Here's a company that NEEDS competition! read more

Comcast Service Center - Internet Service Providers Near Me - Brunswick, Georgia

Impossible to connect to an agent on the phone. Prices increase annually. All around terrible service provider.

This company SUCKS!! Buyer beware. HORRIBLE service. Tech no showed. Then lied. Said no one was home. Lie. Comcast dues t care.

I moved to a home back on the 10th of December and am still waiting for Comcast to turn on Cable and internet at my new home. I've always paid my bills on time and they treat you with disfunction and BS. Every time I've called (17 times) I get someone who wants a commission and they start the process over again. UNSAT They say that they can't honor the contract we had because I'm in a different area and want to raise the price. 9 miles from where I was is not that different. I wonder if they allow customers not to fulfill their contracts. I'm going to say they don't . read more

These people can't seem to get my sisters cable to work and every time they send a so called "expert" out to fix the problems they try to charge $60. It's pretty crazy. The customer service is about as bad as I've ever seen. The people answering their phones are rude and unaccommodating to say the least. They made my sister literally cry on the phone with foul attitudes. Would not recommend this company. read more

I'm not a review writer but I'm thoroughly disgusted with this company and their so called customer service. How do they get away with charging the prices they do and not providing service on a consistent basis? I don't have internet 50% of the time and cable probably 25% It's probably more but I have to work 40 hours a week to give them my hard earned money to be aggravated. Today is Saturday and I like to leave the TV on while I clean. I'm so aggravated right now I'd rather be at work. If I call them some young person tells me to push this and jiggle that. Turn this off and now turn it on. I explain that I've already done that several times but they bully me into doing it again or they won't help me. Then they decide I'm not crazy so they send me to the troubleshooters to fix. Troubleshooters can't fix it so they want to send someone out. I have to take off work where I make my hard earned money even though I know the trouble is going to be on the outside, it always is. I've been told that more than once that the lines are old and crappy, to use a technical term. Take some of my hard earned money that you take every month for your crappy cable and fix the lines. I don't need to talk to my TV. It doesn't work half the time anyway. FIX THE LINES. I wouldn't be surprised if somebody started a class action law suit against you people. If someone does I definitely want a piece of it. Do I need to say it again? FIX THE CRAPPY LINES. read more

This is the very worst so called 'customer service' I have experienced with any cable company. I have called at least 10 times and am never able to have the problem fixed. I agreed to receive a new cable box to see if that would fix the issues. It did not. I strongly suggest that anyone who prefers even adequate service look elsewhere. read more

is there an alternative to xfinity in ga. their billing practices are extortion. how do you charge a customer for your mistakes. they really to make them divest. they have no competition so they dont care. they suck read more

Call these guys they promised to come out four times since December 4 they have not shown up yet. They tell you they'll have somebody call you back. No one called you back. Over and over again Comcast service is full of incompetent buffoons read more

I agree with Bill M. about the TCM channel. I've watched it for 4 years with "NO SUBSCRIPTION" and this morning I'm being told I have to have a subscription to watch it! I pay $214.76 per month and for what!?!?! I'm going to either cut back on my service, which I was previously told would NOT CHANGE, or go to another service provider. I have had so much trouble with Comcast, no service, customer service reps who DO NOT SPEAK ENGLISH, and now this? My son has AT&T and is happy with it. I'm looking for something else. Thanks for nothing COMCAST! read more

This is just a reflection on the actual service of paying my bill in person, not the company (though I'd probably rate it the same). There is ALWAYS a wait, almost going out of the door. There has a been a big-screen TV in this location for two years with a cable box on top of it, I assume to show off how the cable looks. It is never, ever on. What's the point? The staff behind the windows is decent enough, though seem to be ready to just get through the day every time. read more

Comcast Xfinity sucks. I moved here from Florida where I had Bright House Networks and it was awesome. I went with Xfinity Network about 3 weeks ago and everyday my internet and TV shuts off and on constantly. This is the worst cable service I've ever had in my life. I called and talked to technical support and it was going to take them 2 weeks to have a technician come out that's just unacceptable. I'm almost to the point of taking all this equipment and dumping it on your desk and going with Direct TV. read more

We paid twice to get the cable service turned on. Even though being paid in advance, service was disconnected two weeks into the service period with no explanation why except that Comcast still wanted more money. The WiFi service never worked at all. Calls to the service department resulted in empty promises and were only a waste of time. After having Dish Satellite service for years before moving here, local cable service has been disappointing. read more

never showed up during 8am to 10am slot had to miss an entire day of work- horrible customer service. one agent lied to me and told me someone had come to the door but that was impossible since I was there all day. read more

It has now gotten so bad that I I have to update and change my password daily on my xfinity email.I did notify a number of people that I have opened an email address on yahoo but not everyone is using it,therefore I have to change my Comcast, Xfinity password daily. Along with all their problems I will never recommend Comcast for anyone or anything.. They reduce what you can receive and then raise prices , I have been with Comcast for 20 years but I would change in a NY minute if the country had not given them exclusive rights in Glynn County . Now I have had to change my password on my email 4 times in the last 2 weeks. It has happened again this morning. The call to get into Comcast e mail they tell me is compromised but they make me change my password. I pay $200 per month to them. Possibly will go buy an answer machine and land line and cut TV to basic minimum. When calling for service, you get routed to India and can't get any service until that end checks through 5 or 6 others. Comcast is an American company rip read more

Well maybe we were just lucky. We walked in at 10 o'clock on a Friday morning. No line. No wait. Very friendly helpful service. No complaints here. read more

I don't usually leave bad reviews, as I simply don't like complaining but I felt compelled to tell everybody to NOT get Comcast for internet. I've never seen anything like it. We pay for 30mbps but the internet, and this is not an exaggeration, cuts out at least 25 times a day from anywhere from 1 minute to 30 minutes. It's ridiculous. You're​ better off just buying an unlimited data package at your local cell phone company and using your phone as a hotspot. This doesn't even deserve one star. read more

I have have Comcast for over a year and have never had one single negative thing to say, however, the past week has completely changed my outlook on things. Thursday of last week I noticed I was not receiving connection to my devices, trying to be patient I tried to wait it out because that is what I was told to do last time. Three days past and I still didn't have a connect so I decided to set up an appointment to receive a call from a representation. As I waiting patiently I noticed my appointment was cancelled, so I set up another appointment which was yet again cancelled. After the third time of my appointment being cancelled I finally called them. After talking to the automated service that seemed to go on forever, I was finally transferred to a human, Ella. Ella was very nice at first and was even able to run a diagnostic test and set up an appointment to have a technician come to my house on Thursday, making it a week of not having internet or television. But, whatever I was happy to at least have that set in stone. A day later, I even verified my appointment time through a private message on Twitter through Comcast's support page. Fast forward to today, I realize I hadn't received an appointment reminder via phone call. So I decided to have my fiancé call and check on the appointment, which turns out it has been "abandoned". Unsure of how that could have happened, I called Comcast myself and they were completed unaware of how this happened. I demanded to speak with a supervisor and they would not transfer me. So now I have to wait another five days to have a technician sent to my house. To anyone who is in school, or needs there internet I would not recommend there services. They are a joke, and will not give you answer to what is going on. If your services don't work, good luck getting them repaired because obviously they do not care about there loyal customers. read more

Worst Internet Service Provider (ISP) we have ever had in over 35 years and 4 locations. Service is terrible, connectivity sucks and despite multiple (over 12 visits in over 2 1/2 years, connectivity is still intermittent, wireless does not work properly (its our fault 'cause our house is too big they say) but was not a problem when we lived in VA and had Cox Communications. Phone service folks are condescending and never provide what they promise. It is impossible to talk w a supervisor or to get a senior technician, much less a network engineer out to the house. If you talk w the techs in the neighborhood they freely admit there are multiple connectivity and service delivery issues in the area of our neighborhood that, despite months of trying (clearly not too hard) Comcast has been unable to fix. Somehow XFINITY-COMCAST has paid off the GA legislature and has a virtual monopoly on cable in GA so they have no reason to provide good serviced. Charges are high and service delivered is very, very poor. If I had another viable choice I'd switch but satellite is also unreliable and dial up far too slow. We are being screwed by our government and this crappy company. TV ads about service being first priority are so much BS....in practice just doesn't work that way. read more