DirecTV Stream application is laggy and slow. Standard internet speeds will likely not support 4K…read more Now they've lost their contract with ESPN/ABC.. frustratingly poor performance

Simple service request" - Had a new roof installed on my home and scheduled a tech to come out and…read morereinstall the satellite dish. We have made no less than 5 appointments to have someone come out and no one shows up.... Worst service ever!! If you are considering using Direct TV I would explore other options first!! If you ever have a concern with your equipment, it will NEVER GET FIXED!!!!! You'll get the complimentary credit to your next bill which negates the cost of the service call, but you will NEVER GET THE SERVICE!!!

It's kind of difficult to find a company willing to go up on a roof and adjust an antenna these…read moredays. Probably because not many people are using antennas anymore. This company is one of the few willing to do that job and did a great job for a reasonable price. I'd use them again without hesitation.

David was very polite and very professional. The tv mounting was exceptional. Thank you!read more

Stopped in Xfinity to return an old cable box and swap it for a new one. Went on a Saturday morning…read moreand it wasn't too busy, which made the visit quick and easy. As soon as I walked in, a sales consultant greeted me and asked how he could help. He was very friendly and took me right to the counter once I explained I was there for a return. He handled everything smoothly, pulled up my account, processed the return, and gave me a receipt. He also mentioned a few upgrades that could apply to my cell phone plan without being pushy. The store itself was clean and well organized, and the music volume was just right--easy to have a conversation without any distractions. Overall, this has become my go-to spot for returns. Always a smooth and hassle-free experience.

I called for a new remote. I received a remote Plus a Gateway modem. I returned the (new)…read moreextra box. 5 days later my service was deactivated. After 2 days (5 hours total) my service was restored. But when they reactivated my old modem My Service went up $12 month. Unbelievable. Horrible telephone experience. Horrible Chatbot experience. This happens so often, we're used to it. I guess I'll go streaming. They'll miss me when I'm gone

My experience with this company has been nothing but exceptional. Such pleasant guys and so…read moreknowledgeable I have used them since I moved to Jacksonville two years ago. They are tops!

From the owner: Cut The Cord Jax LLC is an information technology company located in Jacksonville, FL. We…read morespecialize in cutting the cord and helping you find the most affordable options for your Internet Service Provider and Live Television while not sacrificing any of the quality you are used to getting with your corded TV. We also offer Streamed Television a wifi-based TV option that is only available through affiliates and has over 150 channels including premium channels. Check out our website to learn more and sign up for a demo and setup.

My newly installed services are working just as my old xfinity services did. Meaning, the service…read moreis mediocre. I was expecting this to blow me away, alas the internet has its quirky ins and outs just as my old services. I expected this much after the technician explained to me that i would in-fact (NOT) be allowed the fiber optic lines promised to me by two sales representatives who had spoken to me prior to this sevice installation. I would have told him to pack up and i' just continue with xfinity, but the direct tv technician come first and had already installed the dish. I am not angry, but I am VERY disappointed in the fact that I had been told by one, a sales rep who came to my house a few months ago telling me that I had fiber in my neighborhood. Then, two was the sales rep I contacted and I had asked to verify the internet configuration of my town and he also told me that there was fiber at my location. It was the one and only reason as to why I had agreed to install AT%T at my home. I did not care for direct tv, but I do like saving with bundles. It was a no-brainer. However, when the technician came to me after the dish was installed and told me "they might have it within the next year", I was immediately disheartened. I cannot explain to you the annoyance of having this new service put in and all these holes in my house, plus this gear and wire all over my house, just for my services to not include up-to-date technology. I still have the same buffer times on videos as before. My video game experiences are still frustrating as my connection will drop me completely from social gaming at times. I dont know what my next step is. Is there a way i would be able to get an ETA on when it will be installed in my zip code 32244? I just hate that i wasted my time and made so many adjustments only to be let down. Your sales department needs more training as to not tell customers about products with little knowledge of your companies' current local infastructure. They could at the very least be equiped with an electronic and near real-time map of the homes that have updated hardware or services.

absolutely regret leaving my last phone carrier, was told i would pay $115 first bill because of…read more$35 activation fee. called to add my wife's line and was told that my actual first payment would be $170 and then $110 a month after that, and that's for just one phone. i literally i told the lady no, thank you. you can be on the lookout for the phone in the mail. because i'm mailing it back and going back to boost!!!!! i was with boost for years, and anything they said they stuck to.

Xifinty has the worst possible customer service by all means. This company scheduled an appt for my…read morewall plate to be installed next day. When it was time for the appt, the AI bot stated "tech on the way" and my account had a "tech arrived" message. NO TECH SHOWED UP at all. 7 customer service and tech reps later, 4 hours later and still no resolution. Xfinity response to me was " well the appointment was a request, not an actual appointment ". WHAT??? No sense of pride, no sense of urgency, no sense of " hey, we are negatively impacting paying customers ". This company is the worst.

disgusting poorly run business that is nothing less than scam after scam. best revenge is go to t…read moremobile home internet with guaranteed price lock for life at $50. they also sent vouchers for 4 months free. dump comcastand tell everyone about t mobile as solution

No other Internet provider compares. No contract, wifi 7 equipment included, no data caps with…read moresymmetrical Internet speeds. Love the transparent pricing, the price you see is the price you pay.

I recently had the pleasure of having Tech Marty from IQ Fiber install my new fiber internet…read moreservice, and I couldn't be more satisfied with the experience. From start to finish, Marty demonstrated professionalism, expertise, and attention to detail that truly set him apart. Marty arrived right on time, equipped with all the necessary tools and knowledge to handle the installation efficiently. He took the time to explain the process, ensuring I understood each step, which made me feel more comfortable with the setup. His friendly demeanor made the experience pleasant and engaging. What impressed me most was Marty's meticulous approach to the installation. He checked the placement of the equipment meticulously, ensuring optimal performance and coverage throughout my home. After completing the installation, he walked me through the setup and even helped me tweak settings for the best internet experience. Since the installation, my internet has been blazing fast with zero issues. I can confidently say that Tech Marty's expertise has made a significant difference in my online experience. If you're considering IQ Fiber, I highly recommend requesting Tech Marty for your installation. He's a true asset to the team! Thank you, IQ Fiber, for an outstanding service, and a special shoutout to Tech Marty for making the installation a breeze!