Christopher M. at Verizon deserves serious recognition from leadership. I've been dealing with an…read moreaccount issue for over four months and spoke with more than 15 Verizon employees without getting it resolved. Christopher stepped in and fixed everything in under 45 minutes. He was incredibly efficient, knowledgeable, and genuinely kind throughout the entire process. After so many frustrating attempts to solve this issue, Christopher was by far the most competent and helpful representative I encountered. To be clear, these five stars are for Chris, not Verizon as a whole. Christopher, and employees like him, deserve to be recognized internally and considered for advancement or promotion. Chris represents the level of service Verizon needs to strive for. Thanks to him, I am able to remain a loyal customer to Verizon.

Very happy and it enjoyable service Everyone was helpful to…read moreall the customers in store

My experience with this company has been nothing but exceptional. Such pleasant guys and so…read moreknowledgeable I have used them since I moved to Jacksonville two years ago. They are tops!

From the owner: Cut The Cord Jax LLC is an information technology company located in Jacksonville, FL. We…read morespecialize in cutting the cord and helping you find the most affordable options for your Internet Service Provider and Live Television while not sacrificing any of the quality you are used to getting with your corded TV. We also offer Streamed Television a wifi-based TV option that is only available through affiliates and has over 150 channels including premium channels. Check out our website to learn more and sign up for a demo and setup.

With a lot of us WORKING from home.. we need our connection to keep our job. We have…read moremeetings/schedules to keep. All I ask is to be notified when service is going to be down so I can plan my day. Comcast has scheduled maintenance that they need to let customers know the day before. This is the second time in about 2 months that my internet went down without warning.

Heaven help me. I have a love hate relationship with Comcast. They are bad. Customer service is…read moreawful. My email account, voicemail retrieval just quit working. A few days later, there were news reports of hacking. Of course, Comcast never will admit that they were hacked. It took them almost three weeks to repair my service.

We were trading our phones in and upgrading to a newer model. Franky was very helpful and listened…read moreto us when we said we didn't want certain services or upgrades. No high pressure sales. We did not need to wait to get help.

I really wish I never got Verizon I have had nothing but problems battery want hold charge call I…read morehave insurance and the home is 9 months old with the so that will not I been calling since May 5th been hung up on my

absolutely regret leaving my last phone carrier, was told i would pay $115 first bill because of…read more$35 activation fee. called to add my wife's line and was told that my actual first payment would be $170 and then $110 a month after that, and that's for just one phone. i literally i told the lady no, thank you. you can be on the lookout for the phone in the mail. because i'm mailing it back and going back to boost!!!!! i was with boost for years, and anything they said they stuck to.

I have been with AT&T since cell phones existed. I have resisted having auto pay because their…read morebills vary from month to month from 253 up to 500 something dollars without warning and for no reason so when I call, I have to tell all my stuff to one person then she turns me over somebody else and again have to reiterate everything and then I wanna ask for a manager they say there's nothing they can do for me even though I've been with them for 20 Years., I have always paid my bill on time. Apparently that when I got my new iPhone 16 Pro Max this year the cases we got they didn't bother to put them into the payment plan so now they say that that's due so I gave them an extra $106 but they said that that's what caused my bill to double into $500 and if I hadn't stopped auto pay, they would've taken that amount out and cause issues for me. I spent several hours on the phone being transferred after telling my story over and then to a manager and she said there's nothing she can do for me even though I threatened to leave I want to pay off my phones and I want to go if anybody on here can tell me somewhere that's actually good in Jacksonville, Florida. I will be closing out my AT&T who doesn't seem to care that I've been through all this. They are extremely unprofessional. Everybody tells me something different and do not use auto pay because they will randomly double your bill which you might even not see because you don't get an actual bill in the mail and then they'll take it out I'm just done after 20 years. I really hope somebody can tell me who the best is because I am tired of the worst. Thank you.