I had them when I lived in Gainesville. The 5-gig service was lightning fast. Going so fast, you…read morecould get you where you needed to go before you even thought about going there. TV streaming was flawless, no spooling nightmares. No frozen screens. All smart devices worked great and for once the ring camera did'nt have a giant delay between the time of identifying someone and when I was notified.

IQ Fiber Won't Honor Their Repair Statement…read more IQ Fiber ran wires down our street. When the workers asked us to turn on our sprinkler lines to make sure they were running properly, we saw that one line near the line they ran was not working. The supervisor on our site assured me that when we got our sprinkler people to find the leak and repair it, they would cover the cost. We use a private sprinkler company who went above and beyond to finally find the broken pipe right by the box IQ Fiber installed. We sent IQ Fiber multiple pictures showing the broken pipe by their installed box along with an invoice that stated company name and cost of repair. IQ Fiber stated they would not honor the invoice since the private company could not give them some ID number they wanted. This was not a neighbor of friend making the repair, it is a legitimate company but they would not honor their statement to cover the cost. I would never allow them to provide any service to my house. I wonder how many other people have had the same issues with this company. I highly recommend my sprinkler company but would never recommend IQ Fiber since they don't make things right after they cause damage.

Christopher M. at Verizon deserves serious recognition from leadership. I've been dealing with an…read moreaccount issue for over four months and spoke with more than 15 Verizon employees without getting it resolved. Christopher stepped in and fixed everything in under 45 minutes. He was incredibly efficient, knowledgeable, and genuinely kind throughout the entire process. After so many frustrating attempts to solve this issue, Christopher was by far the most competent and helpful representative I encountered. To be clear, these five stars are for Chris, not Verizon as a whole. Christopher, and employees like him, deserve to be recognized internally and considered for advancement or promotion. Chris represents the level of service Verizon needs to strive for. Thanks to him, I am able to remain a loyal customer to Verizon.

Very happy and it enjoyable service Everyone was helpful to…read moreall the customers in store

My experience with this company has been nothing but exceptional. Such pleasant guys and so…read moreknowledgeable I have used them since I moved to Jacksonville two years ago. They are tops!

From the owner: Cut The Cord Jax LLC is an information technology company located in Jacksonville, FL. We…read morespecialize in cutting the cord and helping you find the most affordable options for your Internet Service Provider and Live Television while not sacrificing any of the quality you are used to getting with your corded TV. We also offer Streamed Television a wifi-based TV option that is only available through affiliates and has over 150 channels including premium channels. Check out our website to learn more and sign up for a demo and setup.

Wireless internet is a GREAT idea, but AVOID THIS COMPANY AT ALL COSTS, even if dial-up is your…read moreonly alternative! The implementation of this great idea by Clear(wire) is terrible. My experience with the company dates back to a couple of years ago, but my experience was so bad that I would not consider going back to them until it was widely reported that they have cleaned up their act. (judging by the blog at http://clearwiresucks.com/blog/ they have not done much apart from changing their name). 1. Every time I called customer support, I had to deal with a hassle of some sort--either the tech didn't know how to answer my question, or I had to go through a script of diagnostics, or some other frustrating customer no-service issue, one of the problems was that they wanted to restart the clock on your two-year contract EVERY time you made an adjustment to your account settings. 2. I was on the hook for a two year contract, and when I realized that they were charging me the same amount as their competitors for internet service that was 1/4 the speed of those competitors, I called to cancel, only to be told that I would have to pay the LARGE cancellation fee (It was like $250!) 3. I haggled with them for 45 minutes, explaining that I was now an unhappy customer, stuck paying way too much for way too slow internet, and they begrudgingly granted me a discount. 4. I set a reminder up in my calendar because i heard that they like to just re-up your contract if you don't call EXACTLY within their window to cancel your account, and when I called, and they badgered me about leaving, they promised that they were going to offer a better, higher speed product. I told them that unless their customer service/tech support improved, I would never make use of their service again Basically, this is the iPhone of the internet--REALLY great idea!!!!!! Implemented by the worst possible company (AT&T). UPDATE: Locations for Clear keep popping up in Jacksonville. Here on Yelp, it appears that each time one goes live, there is a 5-star review on it. I think the company is encouraging its sales reps to come on Yelp and up-star the locations. If you look for Clear in other cities, the same trend exists. I've already flagged two suspicious reviews where the person making them was a new member with only 4 reviews: all of them 5 stars, and all of them for Clear in various locations. Update 2: In April 2009, Clearwire was listed as the defendant in a class action suit. Here's the documentation: http://www.tzlegal.com/wp-content/themes/tycko/clearwirecomplaint.pdf

Dishonest company, I signed up for clear in Dec 2012, upon using the service for a day I…read moreexperienced connection problems. I called and cancelled, I inquired about returning the device the customer representative lied I told me, " you own it, no returns ". I called back and spoke to a supervisor, he informed me I could return the product and was apologetic. I used the return label they emailed me and took all the steps to close my account. I had to call back four times to notify them they had revived the package (per the tracking delivery notification). They insured me I would receive my refund, this was in December. It is now Mid February 2013 and not only have they failed to return my money for a product in their possession BUT they are still billing me. DISHONEST LIARS...... BEWARE

With a lot of us WORKING from home.. we need our connection to keep our job. We have…read moremeetings/schedules to keep. All I ask is to be notified when service is going to be down so I can plan my day. Comcast has scheduled maintenance that they need to let customers know the day before. This is the second time in about 2 months that my internet went down without warning.

Heaven help me. I have a love hate relationship with Comcast. They are bad. Customer service is…read moreawful. My email account, voicemail retrieval just quit working. A few days later, there were news reports of hacking. Of course, Comcast never will admit that they were hacked. It took them almost three weeks to repair my service.

AT&T baited me to sign up for a 12-month internet promotion in Jacksonville, FL that was supposed…read moreto be for $30 per month. When I got my first bill in the mail it was for over $80. I immediately cancelled. This is the worst internet provider. Run and avoid at all costs!

absolutely regret leaving my last phone carrier, was told i would pay $115 first bill because of…read more$35 activation fee. called to add my wife's line and was told that my actual first payment would be $170 and then $110 a month after that, and that's for just one phone. i literally i told the lady no, thank you. you can be on the lookout for the phone in the mail. because i'm mailing it back and going back to boost!!!!! i was with boost for years, and anything they said they stuck to.

Everyone is very helpful and Professional. However disappointed with the actual Xfinity network…read moreexperience. We are having to run our backup Xfinity extender and programs / movies/ shows and news consistently interrupted .

Our rates went up and Dani was able to help with finding a plan that worked for our family. She…read morewas professional and provided excellent customer service! Thank you Dani for your help the day we were in there.