Called and they came out the day I requested for a quote on some duct work. The tech was…read moreprofessional and nice. I was told they would contact me with the completed quote. Never heard anything. I guess they didn't need/want the business. Reading the other reviews sounds like the office staff is the problem.

In December, while we were in the process of purchasing our home, an inspector noted an issue with…read morethe downstairs HVAC system. During the inspection, the thermostat was set to 72 degrees, but the system was reading 66 degrees. The inspector stated that the unit appeared to be stuck in AC mode and advised that it was an ongoing issue, not something that would suddenly occur overnight. The sellers arranged for their HVAC company to come out, and their technician reported that there was nothing wrong with the system. Based on that information, we proceeded with closing. Two days after closing, we noticed the same issue again--the thermostat was set to 74 degrees, but the system was reading 68 degrees. We contacted the same HVAC company. When I called, the receptionist was extremely rude and dismissive. She stated that all technicians were busy and they would come out "whenever they could." I calmly explained that we were home all day and simply needed the system checked due to inaccurate readings. A technician arrived on February 2nd around 1:00 PM and immediately identified the problem: a valve was sticking in AC mode, causing inaccurate temperature readings. The total repair cost was $1,095. This confirmed exactly what our home inspector had originally found. The technician even stated that this was not a new issue and had developed over time. I called the company back to explain that their first technician missed the problem, despite it being clearly identified by both the inspector and their second technician. When I asked to speak to a supervisor, the receptionist stated there was no supervisor available. I also addressed her rude behavior from the previous call. She dismissed my concerns, blamed the sellers, and refused to take any accountability--even though the sellers had done their part by hiring this company. When I informed her that this matter may need to be escalated to a lawyer for documentation purposes, I asked for her name. She responded defensively, stated she had worked there for 26 years, and said she "wasn't going anywhere." I clarified that I only needed her name for documentation. She then hung up on me and sent subsequent calls straight to voicemail. This company needs to seriously reevaluate who they place as the first point of contact for customers. The receptionist was unprofessional, rude, dismissive, and unwilling to help resolve an issue that resulted from their own technician failing to properly diagnose the problem. Poor customer service like this reflects badly on the entire company

John really cares about his customers. He was very responsive and came out right away. Our system…read moreis older and will need to be replaced soon but he made sure it was working for us in the meantime. His prices are very good and he would not accept any payment until we were certain we were happy. I would definitely recommend Liberty Heating and Air to everyone.

My indoor AC unit makes motorcycle like noise - which sounds like rapid puttering, roaring…read morevibrations and I reached out to John who was delightful and easy to talk to. I called him around 8:20 AM and he was at my house around 9:00 AM. John got my AC running around 10: 20 AM; he was polite, honest and explained everything with great detail. Thanks to Liberty Heating and Air my home is back to being cool and comfortable again In this brutal heat wave. I will be calling Liberty Heating and Air for any HVAC needs in the future.

Woke up to a bad situation.. meter box burned up.. my husband got the electricity off just In…read moreTime.. we called Luke strayer and he had his man on it.. on a Sunday .. and he came by himself to check on us.. we were back and running within hours... so Thankful for them!!! And would definitely use them again and recommend Strayer electric!!!

Great people!! Great work!! I highly recommend them. We…read morecalled them. Luke and His employees were quick to get us going!!

This is top top top expertise, service but priced very well. These folks can handle the most…read morecomplicated plumbing projects and problems needing to be repaired and they do it well, thoroughly, very professional crew in your home/property and priced right. They also can handle simple plumbing repairs and projects. There's no reason to use anyone else. Our experiences hiring this company also went great because they were precise with the timing of when they could start and finish the jobs. Made it easy for us to plan around.

My car would not start and I have to have because I have to go to dialysis 3 times a week. They…read morewere prompt and they got my car started in no time. I would recommend them again.

They say they fixed a slab leak. A few days later, i woke up to water everywhere. The same leak all…read moreover again. I put in a service request with Master plumber, but Master plumber would not come back out to fix the issue. They do not stand behind the work they do..Only out for your money ZERO STARS.

I had a service call from a really nice gentleman that worked for Master Plumbing. He was punctual,…read morepolite and knowledgeable in addressing my blocked sewer line. He attempted to unblock the sewer line but was unsuccessful however he explained the process as he proceeded. He warned of the mess that was going to be made while snaking the line and cleaned up after himself. He advised to get other evals of the problem to see about approaches to resolutions. He started inside the home and under the crawl space and all outside points. He identified the clean out line that 2 previous plumbers told me didn't exist. It was beneficial to know this information for the subsequent plumber who did fix the problem. The office staff (owner & his wife) were very pleasant and ensured prompt scheduling for service. I was provided upfront cost for the services that detailed the scope and time increments for billing. There were no surprises.

Mr Ramirez found the problem and fixed it right away. I highly recommend this business, he did not…read morewaste time. Told me exactly how much it would cost and held to the price. Very nice and he explained everything. You won't be sorry for using Rameriz plumbing!

Javier talked to me the day I submitted the request. We made an appointment for the very next…read moremorning. On time, respectful, assessed the problem, told me what it would take to fix it, and got to work. Solved my issues within a couple hours at a reasonable price. I mean, what more can you ask. Definitely recommend.

Stay Cool Heating and Air is very responsive and professional. They stand behind their warranties…read more100%. They installed a new system and offers a 1 year labor warranty, so worth it! I highly recommend them

Had a problem with a dishwasher not draining. They showed up soon after I called and fixed the…read moreproblem. Very courteous and professional and it was very apparent they knew what they were doing. I highly recommend this business if you need any plumbing work done. Wayne M.

good work and glad i called them way to go! This was the only company that actually dis their job…read moreout of all the plumbing groups in hinesville GA! again way to go job well done!