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Master Plumbing Co.

4.3 (7 reviews)
Open • Open 24 hours

Services - Master Plumbing Co.

Plumbing inspection

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Ask the Community - Master Plumbing Co.

When can I speak to someone ?I need an appt .called twice

Hello, may be a signal issue, if you send your # I will call in about 20 mins, just send in email to George@masterplumbingco.com

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Howard & Son Plumbing

Howard & Son Plumbing

(1 review)

If I could post with "0" for the stars I would…read more I will start my lessons learned dealing with this plumber: 1. Ask for costs up front because it's not something that this plumber thought should be disclosed until after the fact. 2. Observe for up-selling to replace vs. repair. 3. Don't listen to 1 source - ask around because there are people with more advanced equipment that can fix what exists rather than replace. 4. Listen to your gut and be guided by the person who is presenting cost contentious quote. 5. Go outside of the local service people to get a different approach to the problem. 6. Take note and be aware of how you are regarded as a single female new to the area.... Watch for exploitation and price gouging. 7. Review service people and share bad practices but to me good experiences are even more valuable. 8. When a business advertises 24/7 availability and ignore communications from first contact do not use. Here's why I called this plumber: I detected mildew on 2 furniture items in my home in totally different areas. Because my neighbor had work done in their home I contacted Howard and Sons per their recommendations. I received a call 1-2 days after my initial contact to the office and Jerrod Howard came to my home 9/3/21. I communicated that I had cleaned the 2 items that had mildew and had no further development so I attributed the problem to the humid climate from the rainy weather. Upon discussing this same scenario with a subsequent service person, I learned it was more of an AC improper indoor temp control and not an issue that required a plumber. Jerrod assured me that I was right to call a plumber about the mildew as it may be a problem developing in the crawl space ... right! AFTER CRAWL SPACE EVAL: Jerrod went under the house crawl space and informed me no problems with any developing mold/mildew and only that the ground was moist but a barrier was not recommended.Jerrod informed me not to run the washer without being home as risk flood and indicated potential blockage problems areas from laund room to my kitchen sink. He suggested that the guy that cleared my drain before may not have done a good enough job (he did not know my line was cleared since April 2021). He also advised removal of some stored wood from in front of a garage crawl space access point. He informed me that blocked line can be due to grease and laund soap powder caking in the line. I informed him no grease or powdered soap put down the sewer. Also mentioned was possibly replacing the cast iron sewer pipes. PAYMENT DUE FOR GOING UNDER CRAWL SPACE: After telling me anticipated problems Jerrod asked if I needed a ticket and I didn't know what he was talking about. Apparently this is the term used for receipt for the $85 then informed me was what I had to pay because he went under the crawl space though never mentioned before he went under the house. I paid, got a receipt and he left. PROBLEMS PREDICTED NOW START; Wednesday 9/8/21 washer drain blockage flooded my laundry room. On Saturday 9/11 I discovered blocked plumbing from laund utility sink to the kitchen sink. Later on this day I was told about another plumber to contact so Sunday 9/12 that contact was made and I arranged for the sewer to be checked and I also sent text message to Jerrod about my concerns regarding this development but despite 24/7 service I received no response until Monday 9/13. On Wednesday 9/15 plumber #2 couldn't access the crawl space as I had wood that I had to move but advised possible cast iron pipe replacement. CONTINUED/UNRESOLVED SEWER BLOCK: I had another plumber (#3) at my home on 9/20/21 who was unsuccessful to clear the sewer lines. He advised to get more eval and to be alert to people who are suggest the most costly solution to the problem and selling other stuff that has nothing to do with the problem. Finally, #4 person plumber extraordinaire was able to clear the sewer line at an affordable cost. The sewer line was not replaced at a crazy cost in excess $2000 as suggested to me. EXCUSES: After I attempted to call the Howard & Sons office (prior to plumber #4) my call went to a voicemail & the # was not able to take a message. I sent office email comm and text Jerrod. In Jerrod's words this was all coincidences that the sewer problems started. I had asked for my $85 back since my first notification on this sewer problem. He said he'd return it if that's what I want but of course hasn't. He said he would have came back to the house to help with the sewer blockage problem if I would have taken his call. Really... I pray no one else conduct business like this. Bless Howard and Sons on their journey as for me, my 1 ride in dealing with this business was enough!

Canady's Heating Air & Plumbing - Canady's - Offers Furnace & Heat Pump Services!

Canady's Heating Air & Plumbing

(58 reviews)

The first call to this company made the ultimate decision for my family. They were compassionate…read moreand concerned about not having a working AC in 90 degree plus weather. They were prompt in coming to the initial appointment to assess the issue then they were able to have the new systems in place immediately with only a few hours of turnaround between the assessment appointment which was the next day. The process was diligent and efficient. The price for two new units were to be as expected; however, it is a necessary expense and one that I was willing to invest in for peace of mind in the future. I appreciate the after care Canady's provides as well to ensure that the customer is satisfied. They will also do a follow check in about two weeks which lets me know they care about the quality of their services and are willing to stand by their name. They did not leave a mess and everything is in working order which I am very happy.

Extremely Disappointing Experience -- Poor Communication, Delays, and Lack of Accountability…read more We hired Canady's to replace our water heater and address our toilets bubbling when we showered. We were told our pipes were too narrow and needed replacing, and that failing to do so could eventually result in a catastrophic leak or plumbing emergency. Based on these warnings, we trusted their recommendations and agreed to a major plumbing project. We were repeatedly assured by Nate, the salesman, that the project would begin on a Monday and be completed in time for a city inspection before the weekend. Monday: Four employees arrived to replace the water heater, which was completed before the excavation work began, despite being told the opposite would happen. Tuesday: Only two workers arrived to jackhammer and dig through our kitchen, dining room, garden bed, and yard. We were told three employees had called out and the project would be delayed. Wednesday and Thursday: Pipe installation began, but the project was not completed within the promised timeline. With only two workers assigned to such a large job, the pace was frustratingly slow. Even our neighbors commented on the lack of urgency. Ultimately, we missed the inspection window, despite Nate assuring us twice that the schedule would allow the work to be inspected before the weekend. The lack of care for our home was equally concerning. Our kitchen table and belongings were not covered before jackhammering, leaving concrete dust throughout the area. At some point, the crew disconnected our washing machine's hot-water supply and drain without telling us or reconnecting them. When we used the washer, water flooded our laundry room and spread into the kitchen. Additionally, the hole extending to the exterior of our home was left open and uncovered, allowing insects and animals to potentially enter. On Friday, we reported the exposed opening and an active leak in the kitchen trench the crew had dug. Despite being instructed to call immediately if a problem occurred, we were told no one could come until Monday because they had too many emergency calls. We were left facing the weekend with an unresolved leak and no timely assistance. We have called multiple times requesting to speak with management. As of this writing, no manager has contacted us, and we have received no apology for the flooding, delays, disruption, or lack of support. We understand that plumbing projects can be disruptive and unexpected complications happen. However, poor planning, inadequate protection of our home, disconnected appliances, missed deadlines, and the inability to get help when reporting an active leak are unacceptable. We hired Canady's because we trusted their warnings about a potential plumbing emergency. Instead, we were left with a flooded home, an exposed opening, an unresolved leak, and a project that missed its promised inspection window. Based on our experience, we cannot recommend Canady's. Customers deserve honest timelines, reasonable urgency, care for their property, clear communication, and a company that stands behind its work when problems arise.

Master Plumbing Co. - plumbing - Updated October 2026

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