Javier talked to me the day I submitted the request. We made an appointment for the very next…read moremorning. On time, respectful, assessed the problem, told me what it would take to fix it, and got to work. Solved my issues within a couple hours at a reasonable price. I mean, what more can you ask. Definitely recommend.

From the owner: We are licensed & insured We are small town family owned…read morebusiness. We love to see our clients projects come to life. We get the job done.

called about faucet leak in bathroom, satisfied with service provided. arrived promptly. very…read morereasonable and did a good job.

Called and they had a cancellation. Arrived in 10 minutes. Did a great job and were very friendly…read more Reasonable pricing. Wife is very pleased.

We had them install our SimpliSafe doorbell. They were super friendly and carried good conversation…read morewhile getting the work done. He even assisted us with our circuit breaker since the doorbell was not labeled on the box. We were satisfied with the results of the project.

Jon came to my rental. Evaluated the problem quickly. Due to…read morethe condition of the property, he declined to work in un health conditions. He was very respectful.

If I could post with "0" for the stars I would…read more I will start my lessons learned dealing with this plumber: 1. Ask for costs up front because it's not something that this plumber thought should be disclosed until after the fact. 2. Observe for up-selling to replace vs. repair. 3. Don't listen to 1 source - ask around because there are people with more advanced equipment that can fix what exists rather than replace. 4. Listen to your gut and be guided by the person who is presenting cost contentious quote. 5. Go outside of the local service people to get a different approach to the problem. 6. Take note and be aware of how you are regarded as a single female new to the area.... Watch for exploitation and price gouging. 7. Review service people and share bad practices but to me good experiences are even more valuable. 8. When a business advertises 24/7 availability and ignore communications from first contact do not use. Here's why I called this plumber: I detected mildew on 2 furniture items in my home in totally different areas. Because my neighbor had work done in their home I contacted Howard and Sons per their recommendations. I received a call 1-2 days after my initial contact to the office and Jerrod Howard came to my home 9/3/21. I communicated that I had cleaned the 2 items that had mildew and had no further development so I attributed the problem to the humid climate from the rainy weather. Upon discussing this same scenario with a subsequent service person, I learned it was more of an AC improper indoor temp control and not an issue that required a plumber. Jerrod assured me that I was right to call a plumber about the mildew as it may be a problem developing in the crawl space ... right! AFTER CRAWL SPACE EVAL: Jerrod went under the house crawl space and informed me no problems with any developing mold/mildew and only that the ground was moist but a barrier was not recommended.Jerrod informed me not to run the washer without being home as risk flood and indicated potential blockage problems areas from laund room to my kitchen sink. He suggested that the guy that cleared my drain before may not have done a good enough job (he did not know my line was cleared since April 2021). He also advised removal of some stored wood from in front of a garage crawl space access point. He informed me that blocked line can be due to grease and laund soap powder caking in the line. I informed him no grease or powdered soap put down the sewer. Also mentioned was possibly replacing the cast iron sewer pipes. PAYMENT DUE FOR GOING UNDER CRAWL SPACE: After telling me anticipated problems Jerrod asked if I needed a ticket and I didn't know what he was talking about. Apparently this is the term used for receipt for the $85 then informed me was what I had to pay because he went under the crawl space though never mentioned before he went under the house. I paid, got a receipt and he left. PROBLEMS PREDICTED NOW START; Wednesday 9/8/21 washer drain blockage flooded my laundry room. On Saturday 9/11 I discovered blocked plumbing from laund utility sink to the kitchen sink. Later on this day I was told about another plumber to contact so Sunday 9/12 that contact was made and I arranged for the sewer to be checked and I also sent text message to Jerrod about my concerns regarding this development but despite 24/7 service I received no response until Monday 9/13. On Wednesday 9/15 plumber #2 couldn't access the crawl space as I had wood that I had to move but advised possible cast iron pipe replacement. CONTINUED/UNRESOLVED SEWER BLOCK: I had another plumber (#3) at my home on 9/20/21 who was unsuccessful to clear the sewer lines. He advised to get more eval and to be alert to people who are suggest the most costly solution to the problem and selling other stuff that has nothing to do with the problem. Finally, #4 person plumber extraordinaire was able to clear the sewer line at an affordable cost. The sewer line was not replaced at a crazy cost in excess $2000 as suggested to me. EXCUSES: After I attempted to call the Howard & Sons office (prior to plumber #4) my call went to a voicemail & the # was not able to take a message. I sent office email comm and text Jerrod. In Jerrod's words this was all coincidences that the sewer problems started. I had asked for my $85 back since my first notification on this sewer problem. He said he'd return it if that's what I want but of course hasn't. He said he would have came back to the house to help with the sewer blockage problem if I would have taken his call. Really... I pray no one else conduct business like this. Bless Howard and Sons on their journey as for me, my 1 ride in dealing with this business was enough!

I called Victory when I discovered mold and dampness behind my clothes washer. They came by that…read moresame afternoon, found the leak and fixed right up. They then put me in touch with a restoration service to deal with the damp dry wall and timbers. Dalton and Madeline were helpful and courteous. I wouldn't hesitate the call on Victory again, though I hope I never have to!

Dalton was very professional and explained everything that he was going to do prior to it being…read moredone. A price was given prior to him starting after he figured out the issue. We would highly recommend this company and its professionalism and punctuality.

They declined the work due un-hygienic condition of the house. I went to my rental the following…read moreweek end. I was shocked at the condition of the property. I commend , Jon for protecting his staff. Unfortunately I still have a big problem to resolve. He did not charge me for the. Initial visit.

From the owner: Mr. Wells was born and raised in this area. He has over 40 years of experience. We are an honest…read moreand reliable plumbing company that strives for excellence in all of our work. Unrestricted master plumber, fully licensed and insured. We are not afraid to take on those difficult projects. Give us a call or email us today! May God bless you!