Service requested this morning and James J. showed up this afternoon. Fixed all my issues and now…read morehave cool air. James explained everything as he fixed it all. Thank you for your help James. The helpfulness of Shelby, at the office was awesome. GKC

my central unit went out so I called these nice folks for an estimate to replace the system . They…read moreshowed up on Saturday morning around eight a m, replaced the entire system cleaned up after themselves and was out of here by 2 pm. They are very professional people who do what you need and explain in detail what was done . No nonsense and I highly recommend them for any hvac problems you may encounter !

Extremely pleased, everyone involved, from the owner to the office personnel, to the technicians…read moredoing the installation were top notch. I would highly recommend them .

I can no longer recommend this business after 20 years of patronage…read more We scheduled routine preventive maintenance 3 weeks out. On the day of, we received a call saying they were backed up with people who didn't have a/c and could they come another day...we said sure, just come asap. Two days later (Saturday) or a/c went on the blink and we called for service. They had the gall to charge us for after hours service, while the problem would have been averted had they come when scheduled.... They only repaired the immediate problem; didn't perform the preventative maintenance and insisted charging an emergency fee. We said no way -- now they wont service us because we wont pay the 85.00 emergency charge.... FINE! CYA morons!

The only thing I can say for them is that they have a 100 percent satisfaction gaurantee. We were…read morenot satisfied and had the system removed. They tried to scam my 83 year old father by instlling an HVAC system that was below the level of what he was paying for. They also were mixmatching components, did a poor installation job and left things in a mess. Really shame on you for trying to get away with this. No wonder Lowe's dropped you as a contractor.

Had used them for annual checks for three years. No problems. A/C not cooling so I called them to…read moretroubleshoot. Technician came out and said receiver dryer leaking and needed to be replaced. Was afraid it was going to rain so he couldn't do the job but added freon so we could keep cool and said he would be back the next morning to do the job. A/C still did not cool after he left. Next morning waited until 10:30 to call shop as no one had shown up. We were told we were not on the days schedule and notes from tech implied we would call to set up an appointment. Earliest they could get to us would be in two days. Not what I wanted to hear. We ended up calling another company and got everything fixed that day. Other company also determined that the problem was not the receiver drier but blower motor module instead. Only positive with AC Guys was that they did not charge me for their visit. I will not be using them for any more a/c problems. Very disappointed in their customer service.

Great company and great response time! Called them up this morning, said my A/C wasn't coming on…read moreand my thermostat was blank. They mentioned it may be tomorrow before they could make it, but were here before 12:30PM. Todd comes in, very professional. He goes up to my attic and turns on a shop vac, sucked out whatever was wrong with the drainage pipe like the dang Hawk Tuah girl would do. A/C clicked back on instantly. Just like ole Hawk Tuah, he emptied them pipes like it was nothing. If you ever need your A/C fixed, don't call her - call Climate Controllers. Todd never knew how much he and Hawk Tuah girl have in common.

Service is overpriced and not reasonable. Replaced 8" of copper tubing for leak and recharged…read moresystem. $1500.

Above and beyond the best company. Fair, honest, amazing customer service! Not to mention, they…read moresaved me thousands of $$!

Expert service! Veteran owned+. I was 100% satisfied withe the know, service, and professionalism i…read morereceived. I would rate the service 5+ stars. My go to service rep for all my ac needs in the future.

Called 5 times regarding a diagnosis to talk about coming back out to repair. Kept getting told…read morethat I would get a return phone call but they NEVER would call back. After two weeks of this I finally said "Next" and immediately found someone else who came highly recommended that put me on the schedule for the next day. I would not recommend Hendrix at all. Their customer service sucks and they apparently don't want the business

the service itself was fantastic, and Matt was super kind and efficient, but I feel like I…read moredefinitely got screwed on the price!! our capacitor was not working correctly, Matt installed a new one in under 10 minutes... it sucks that a $25 part cost me $359 to get installed!

With all the choices you have on the island and in Brunswick I have always been impressed with…read moreIsland Air customer service and service from experienced technicians. This company does great work and is always reliable. Go with Island Air.

Mailed my payment to Island Air yesterday and WILL NEVER call them again. My problem is not with…read moretheir work, but with their lack of customer service. A bill was emailed to my husband 3 months ago. He replied to the email with a few questions about the charges. NO RESPONSE from them until the office manager (owner's wife) called me on yesterday to threaten to turn me over for collections. REALLY, I am middle aged and NO one has ever had to turn me over for collections to get payment from me! I had never even seen the email that my husband received from them and did not even know we owed them anything. No only was the office clerk rude, but she accused me of lying that I had not received a paper bill in the USPS at my home address. As I said, the check was written and sent out immediately and I NEVER want to hear for this place again. There are other options for heating and air on SSI. Do yourself a favor and look elsewhere.

Quick Reliable…read moreKnowledgeable Responsive I needed a quick fix on a Saturday and Bryan juggled some appointments and did a repair. He could not have been more helpful, explaining each step and taking pictures along the way. I am not sure I got a rock bottom price, but I could not have been more pleased with his work. A few days later, my father-in-laws house froze up and you know who I called. This time Chris came out, texted me when he would be there and carried all the parts he needed on the truck. This house took a little more, but like Bryan, he explained everything as he went along. He also made some recommended rations that we agreed would help the system. I have them on speed dial now.

Excellent service fast and reliable. My Tech was very professional and knowledgeable, with…read moreexcellent customer service skills