Love the place. First time I stopped by Cellairis because the protect screen on my phone had…read morecracked from my kids. After all, I always go Cellairis for phones or iPad accessories. I trust their service, and they give me options if I am looking for something particularly. If you pay cash, they will wave the tax part for you.

Super fast, friendly service for a great price. Had my phone back looking brand new in 20 minutes…read more Highly recommend!!

My phone looks brand new, thank you so much! Only took a few hours…read more.. Highly recommend.

I was in the immediate Berwick area and needed a new iPhone battery. Was told by a friend Hello…read moreCellular has them and installs. Was glad I did not have to search for a location and drive elsewhere. I walked in and stated my iPhone needed new battery. I had no knowledge of any off-market battery available for iPhones so would never have had a thought to ask, and was not informed of that upon requesting service and absolutely no indication of that. Unknown to me, and w/o any info provided, I assumed a 'new' Apple battery was placed in my phone. I paid and left. I received a message on phone from Apple the second I plugged it in for charging..."non Apple battery". I called Apple support to inquire, and they informed me of their policy and would not repair or even "touch an iPhone with an aftermarket battery", and they suggested I return it because it can and does causes problems. As I used it that evening, it was obvious something was not right in the performance of phone. I noticed the warranty limit on receipt, so after calling the next day, had an appointment set up two days later when a 'skilled person' would be there to swap it out. I was told it had to be ordered. Another trip back in...all "convenience" already void...supposed new Apple battery was installed. I inquired why I was not informed or given a choice about Apple battery at first visit. The very nice employee told me that "THERE USED TO BE A SIGN ON THE COUNTER...I DON'T KNOW WHAT HAPPENED TO IT." Immediately that evening i knew something wasn't right...battery ran very, very low w/minimal use! I tried charging it several nights, I always start charge before retiring and is completely charged in the a.m.. It charged, but again started losing charge right away and lost all charge by evening. I am not a frequent phone user all day at all. I have found no e-mail address to get my message in over the weekend, and there is no also voicemail available to leave a message. I will try when store opens at 10:00 and so hopefully won't have to make TWO MORE trips! I ended up paying $160.00 for an Apple battery that is faulty and does not work. Have never had this happen. Pretty bad and extremely inconvenient and time-consuming. Just the facts. I will update review.

The store manager Justin "Back" and district manager Larry Josey displayed questionable ethical…read morebehavior and work standards that ultimately lack the critical tenets of an organization that is customer service oriented. Also, based on my observation of the chain of events that unveiled on the night I was there, the store manager and district manager created not only an environment of enmity, but also closely reflects why the store only has a worrying 2.7 star review on the AT&T website -seems to me this is not the first time this duo of incompetency have let customers down. Ultimately, not addressing this issue, AT&T is risking the loss of potential and current customers. I suggest formally reprimanding the 2 store managers for their lack of professionalism and absolute disregard for customers and furthermore provide additional training on how to be better managers in a customer service oriented organization.

Beware of this store, it's not a real ATT store its an authorized dealer only. The manager Victoria…read moreis very rude and does not train her staff. Complete chaos and lack of knowledge and organization.

Khaled is a master at repair. I went down the road to another place and the guy was a super meanie…read morebut Khaled is trying to fix the blown speaker now. If Khaled can't fix it nobody can.

Paid for camera on iPhone in advance. Waited several weeks. Called and was told part came in but…read morecould not do until following week. Well I got screwed. No part, iPhone camera does not work and now there is no way to contact. Do not do business with TEK2GO

From the owner: Our well trained technicians have over 15 years of experience in the wireless industry. We are…read moreknowledgeable and have made it a point to offer mobile solutions at an affordable price. Customer Service may have died in a lot of industries but it is still a top priority at TEK2GO.

The staff is friendly and knowledgeable. I appreciated that they were using good social distancing…read moreprocedures in the store. Thanks for helping me with my phone!

Terrible service. Had to wait 5 mins for the employees to finish their conversation when I got…read moreinside. Then another 5 minutes for him to get "logged in." Meanwhile he continues conversation with fellow staff. Completely disregarding me. Terrible service.

Worst customer service I've ever experienced in buying a new phone!…read moreEvery time I've replaced a phone the store (staff) where I've purchased,goes over the new phone with me and sets it up, etc. Until this sale. The sales person stated, after I indicated I didn't feel confident in setting it up, that when I got home I could follow directions and set it up myself. She tossed it into a bag and that was that. I ended up going to the other ATT store on Mall Blvd for help. Once there, Christina completely set my phone up, taking the SIM card from my old phone and putting it in the new, etc. No way I would known to do that! Plus I bought phone accessories from her while there...too bad the Victory store didn't even suggest products. Zero sales competence. How they are still open is baffling.

best service, well clean and plite. everything is real and well fit for my size and i'm not a…read morelittle person...

Came in with a broken iphone backing after searching all of Savannah for a place that would…read moreactually do it, had the parts, and wasn't charging an arm and a leg. They let me know everything about the replacement and got it done in a timely manner without damaging any other part of my phone. Will only ever come back get to fix my electronics!

Do NOT go here. Would NOT recommend this place whatsoever. RUDE. POOR QUALITY, POOR SERVICE and…read moreVERY UNPROFESSIONAL. Got my phone repaired here a few weeks ago for a cracked screen. Went in to have the guy look at my screen because it is now blue and black. He said he would give me half off to fix it. I already spent $245.00 on a CHEAP screen a few weeks ago from him that took him 20 minutes to replace. That would be half the cost of a new phone! RIDICULOUS. Also - the screen had a blue tint to it too unlike the Apple screens. Advertising is not truthful. He also said the screen was cracked when there wasn't one. He pointed to a small scratch. I took it to another repair shop who said it was not installed properly!!! There was clearly no crack on the screen.

I have been a customer with T Mobile for over 20 years and NEVER have I been talked to in such a…read moremanner as I was today! The rep was so rude and his attitude was so disrespectful! Only giving a 1star because I have to to record this review!

The worst TMobile location I've ever visited. Probably the worst retail experience I've had ever as…read morewell. I came in for a warranty issue with a Note 9. I was told the warranty replacement would be free of charge (as any warrantied item would be by a female employee). 4 days later, my replacement was shipped to the store. I worked with Marcus Irving, and he brought my replacement device out, started to set it up, and then demanded $20 for the replacement. I countered that it was a free warranty replacement. The girl I had spoken to 4 days prior (a few feet away) said that I was lying. Marcus calls their support line. They say both Marcus and the girl are incorrect, and it's not $0, not $20, but $5. Call ends while Marcus had abandoned me for another customer. Marcus still insists it's $20, and mumbles under his breath to a coworker that "this white ass cracker wants a free phone". Incensed by the poor service, blatant racism, and unprofessional attitude from the staff, I paid, and got my money refunded via phone support. As a sidenote, this TMobile location could be classified as a daycare. The employees allow their children to run amok, bothering customers, shrieking and running around, and abusing the display devices. Two kids were playing mobile games at high volume, while one young girl was doing her best to destroy a flip phone. All were mounted display devices.