Cancel

Open app

Search

Verizon

3.0 (2 reviews)
Open • 10:00 am - 6:00 pm

Verizon Photos

You might also consider

Recommended Reviews - Verizon

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Ask the Community - Verizon

Verify this business for free

Get access to customer & competitor insights.

Verify this business

AT&T Store

AT&T Store

(4 reviews)

The worst customer service. I guess I interrupted his watching the golf game. It wasnt his fault…read morethat the customer service department told me they had the phone I wanted in stock,but a true sales person would have at least offered to show me something comparable. Snarky attitude the entire time.

This location is trash. I would give it zero stars if I could. Went in to upgrade my moms phone and…read morefigure out why my parents bill was so high. At first he told me the trade in value of her phone was only $300... then he bumped it to $800 like he was doing us a favor... he then back tracked on the $800 and said that only applies to the newest iPhone after my mom said she wanted the mini or the iPhone 12. So okay fine, I then told him I would pay for whatever phone she wanted outright and he completely flipped the switched. First he said that was fine, then he went into trying to get me to put the phone on the bill which I declined because I just wanted to buy her the phone outright with no impact to the bill. I even told him I would pay off the remaining balance of her current phone and then purchase the new phone but he didn't want that either since she wouldn't be trading in the her current phone at that point. After stumbling all over his words trying to retract all the things he had just offered he finally said that unless I was going to put the phone on the bill he was not able to help me because buying a phone outright was "not possible" in that location. Very sketchy and made no sense. When I challenged him and asked for explanation there was none. Again it was very clear that he wanted to reap whatever benefit he gets from billing things to the account and doing trade ins. We left and won't be back.

AT&T Store

AT&T Store

(2 reviews)

If I could give less or negative stars I would! Multiple…read morecomplaints have been filed with ATT directly via corporate due to Misleading and misguiding a senior who went in to pay $40 dollars on a bill which he has been doing for years without any problems primarily at other locations. But he decided to come in to this location since it was convenient and new. Manager Elli I believe , because she was vague and not clear surprising , if not she is the only manager as they have 3 employees as I have been told and a sales rep who has been there a week Vasu Dhall ala Vic as I was told Decided to tell him that he can get upgrade his phone and get a free phone. Long story short They added a new line to the account with a phone umber from a whole other state!! Some galaxy phone that he wouldn't even know how to use. And he didn't get a upgrade on his old phone. I was called to give permission as I was the primary on the account to confirm and I said no way! Vasu (Vic) lied to me saying he gave me a better data and he didn't he actually made it worse and cancelled a grandfathered account detail ! Couldn't explain why the phone number of the "free" phone was for a state 900 miles away! Even though speaking with me and not ending well with the manager as well as they did not want to provide any information for a District manager , general or regional manager. Not a name a phone number or a email All they said was call 611 which if your not aware they are just Retail authorized att not a corporate store. All they wanted to do was open a new line for their benefit and not for the good of the customer! After all this he left with the phone because he thought it was free and they said yes it is free But they didn't explain to him that he is paying monthly $10 plus tax on the bill! After being on the phone for a couple of hours with corporate which was helpful they told me to return the phone He went to return it and the store had no manager there Just two sales reps who have just started no supervision and no authority! I asked where the manager was, Vic replied " She is not here today! " no manager on duty! They explained you must pay a $55 dollar restocking fee ! For a phone that we are not keeping If you buy a phone return it 2 days later you have to pay them to give it back! After they lied to you mislead and misguided. They take advantage of seniors elderly and I' can only imagine anyone who is not informed or just trying to go in trusting they have some professionalism and knowledge of what they are doing Avoid this place it needs a whole new staff I hope that the complaints have not been thrown under the rug!

Krystal F. Is the one and only clerk to seek out for your needs or AT & T service. I truly have…read moreused all carriers over the years - Krystal F. Surpasses "all" in knowledge, consumer service, greatest personality, and my list can go on.....! If she can't help you, no one can. Keep up the great res presentation and service!!!!

Verizon

Verizon

(6 reviews)

$$$

Went in to set up internet, but my area is not supported yet. I have been eligible for a phone…read moreupgrade for a long time now but had avoided going into the store because I didn't want to be pushed into spending a lot more money per month. Justin Butler helped me realize why Verizon is still and will forever be the best choice for mobile service. He was friendly, professional, and extremely knowledgeable. Walked out with a brand new phone and am only paying a few dollars more per month. He even helped me combine my streaming services and saved me money there. Best sales experience yet in a Verizon store, and I have been a customer for over 25 years.

I switched from sprint to Verizon because I had issues with the signal. I have been happy with…read moreVerizon so far however I got an Apple Watch and this location only had the 44mm available (I have a small wrist) I wanted smaller. They said no take it and we will order the smaller use this one until it comes in. Went back, Watch was the wrong one. They said don't worry it's our fault come back in a week. Called, nothing. Went back in they said oops too late you can't return it. The rep acted like I was trying to be slick and getting a new watch! He was like "it's used you can't switch it". Now I'm stuck with the most expensive watch that I never wanted and I can't exchange it! I can't even sell it as I owe more than it's worth. Don't go to this location. They give Verizon a bad rap. I do not recommend getting an Apple Watch from Verizon and especially not from this location.

Verizon - mobilephones - Updated May 2026

Loading...
Loading...
Loading...