Super fast, friendly service for a great price. Had my phone back looking brand new in 20 minutes…read more Highly recommend!!

Love the place. First time I stopped by Cellairis because the protect screen on my phone had…read morecracked from my kids. After all, I always go Cellairis for phones or iPad accessories. I trust their service, and they give me options if I am looking for something particularly. If you pay cash, they will wave the tax part for you.

My phone looks brand new, thank you so much! Only took a few hours…read more.. Highly recommend.

I was in the immediate Berwick area and needed a new iPhone battery. Was told by a friend Hello…read moreCellular has them and installs. Was glad I did not have to search for a location and drive elsewhere. I walked in and stated my iPhone needed new battery. I had no knowledge of any off-market battery available for iPhones so would never have had a thought to ask, and was not informed of that upon requesting service and absolutely no indication of that. Unknown to me, and w/o any info provided, I assumed a 'new' Apple battery was placed in my phone. I paid and left. I received a message on phone from Apple the second I plugged it in for charging..."non Apple battery". I called Apple support to inquire, and they informed me of their policy and would not repair or even "touch an iPhone with an aftermarket battery", and they suggested I return it because it can and does causes problems. As I used it that evening, it was obvious something was not right in the performance of phone. I noticed the warranty limit on receipt, so after calling the next day, had an appointment set up two days later when a 'skilled person' would be there to swap it out. I was told it had to be ordered. Another trip back in...all "convenience" already void...supposed new Apple battery was installed. I inquired why I was not informed or given a choice about Apple battery at first visit. The very nice employee told me that "THERE USED TO BE A SIGN ON THE COUNTER...I DON'T KNOW WHAT HAPPENED TO IT." Immediately that evening i knew something wasn't right...battery ran very, very low w/minimal use! I tried charging it several nights, I always start charge before retiring and is completely charged in the a.m.. It charged, but again started losing charge right away and lost all charge by evening. I am not a frequent phone user all day at all. I have found no e-mail address to get my message in over the weekend, and there is no also voicemail available to leave a message. I will try when store opens at 10:00 and so hopefully won't have to make TWO MORE trips! I ended up paying $160.00 for an Apple battery that is faulty and does not work. Have never had this happen. Pretty bad and extremely inconvenient and time-consuming. Just the facts. I will update review.

I have an I phone 6 that was frozen a while back and wanting to get a new battery for it. I went…read moreto the Cellular solutions at the Savannah Mall yesterday to have one put in. Mr. Fahad put in a new battery but the phone still not doing anything. After 10 minutes went by with him trying different options, he figured it out that the mother board of my I phone have been damaged. I offer to pay for his time, but Mr. Fahad, is a honest man, that he feel it is not right to charge me since I did not get my phone fixed.

I had a screen crack and needed to get it repaired. Prior to taking it in, the phone was in perfect…read moreworking order other than the cracked screen. They charged me $150.00 for the repair and I even left the guy a $30.00 tip only to find out that my cell phone no longer worked whatsoever. They took zero reponsibility for it and would not refund my money either. This is the first negative review I have EVER left a business. Don't take your business to a place with zero accountability for their actions and zero skill at their trade. Trust me, take your business elsewhere.

Customer Service was exceptional Kaylee was amazing and helped me repair my phone from an old beat…read moreup phone to a brand new IPhone with new case and screen protector. Thanks

best service, well clean and plite. everything is real and well fit for my size and i'm not a…read morelittle person...

Olga and her staff are knowledgeable and great. They make buying a phone in the whole process easy…read moreand they saved me a lot of money.

Great cell service honestly but horrible customer service if you're trying to call them because…read morethey NEVER answer the phone.

Jason is the perfect salesperson for any potential buyer and most especially for a client who is…read morenot a techie! My previous experience, a few years' ago, at a neighboring Verizon store had been "less than positive" so I had hesitated at trying Verizon again. Calling first and then entering this store were both positives and then my one on one with Jason topped my expectations! I ended up buying both an iPad and cell phone replacing my older version of each and with good savings! From this initial visit, I feel that I am qualified to recommend highly this Verizon store, its employees and especially, my personal salesperson, Jason! Elizabeth Rae This review relates to the Verizon Store on a Hilton Head Island!

We made a change from OUR LONG TIME CARRIER...AT and T. David, our customer service person, went…read moreabove and beyond to help us. He answered the phone when I called and told me to wait one hour before coming. He texted me about 45 minutes later to let me know he was ready for us. We arrived and had David's undecided attention for two hours. He was extremely patient, professional, and kind to us. We are happy we made the switch to Vetizon. Never thought we would, but happy we did.

Khaled is a master at repair. I went down the road to another place and the guy was a super meanie…read morebut Khaled is trying to fix the blown speaker now. If Khaled can't fix it nobody can.

FINALLY ... !!! We have A Cell Phone/ iPhone Repair Business close by That is TOP NOTCH GRADE A++++…read moreFast and VERY Inexpensive !! ED is WONDERFUL & A True Craftsman !!! FANTASTIC Service and Extremely focused on making sure the CLIENT is MORE Than Happy !! I Called "iCell" This morning in a panic because I had sadly dropped my iPhone 7 and Completely SHATTERED MY Screen to bits ... I wasn't even sure if it could be repaired/ replaced , It was SO shattered that when I did try to use it ... It was Literally cutting my finger tips with tiny Glass shards ... And I needed it REPAIRED ASAP because it's how I pay the Bills !!! SO I started calling around to 6 different"Cell phone Repair Shops to get an idea of what it was goin to cost me to See if my Shattered Screen could be replaced and a time frame ... Out of the 6 2 was pricing me RIDICULOUS $$$ and telling me I'd be likely To get it back in a week or two..???? And the other 3 ? Their Business numbers were NO LONGER IN SERVICE!!! Finally @ 1pm I called "iCell Phone Repair" in Pooler & ED Told me that It would be Noo problem... He Would Handle it !!! He had 3 Screen Replacement jobs ahead of me So If I could give him about2 hrs... I could bring it on in to him & Id have it back in 30 mins AND to Boot he also Quoted me A price $30-60 LESS than the other folks...And SURE enough Ed was ready when I arrived and was very Honest and I noticed HE Genuinely cared about my situation,he explained everything very clearly and assured me It was Handled...28 mins later .. I returned and my iPhone was PERFECT!!! ED Cleaned the inside of it and had it Re-Sealed & working Beautifully!!! By the time I left with it ... I had a new Glass screen protector and a Awesome new Protective case .... ALL in all I spent LESS than $98 TOTAL ... and Ed Actually SAVED me $$$ Needless to Say I WILL Be a Lifetime Customer of Ed @ "iCell Phone Repair" Don't waste yr time calling around to these other Turkeys .... CALL ED @ "iCell Phone Repair" And You will be EXTREMELY GLAD YOU DID TOO!! I know I Saved a Ton of Money plus got a Lifetime warranty and got WAYYY More than I expected And I couldn't be happier ,My IPhone looks & functions like Brand NEW!!

Came in with a broken iphone backing after searching all of Savannah for a place that would…read moreactually do it, had the parts, and wasn't charging an arm and a leg. They let me know everything about the replacement and got it done in a timely manner without damaging any other part of my phone. Will only ever come back get to fix my electronics!

HORRIBLE‼‼‼‼ After receiving my 1TB IPhone 13 that I had to…read moreorder online from T-mobile, I stopped by the downtown Savannah store to activate and send in my iPhone 8. There was Only one employee, a young black lady sitting outside blocking the entrance & visiting with a group of 2-3 other girls. Not aware she was even an employee at first & Thinking there must be another in the store, I attempted to walk by and enter. She snidely asked "can I help you" when I told her I was there to get my new phone programed she asked if I was t-mobile or sprint (THEY'RE NOW ONE IN THE SAME!) I told her T-Mobile & her next query was, "what do you mean by program/activate?) At that I turned and walked away.

Initial visit was good, but the system was down so we could not pay. When we returned.....the girl…read morecould not been more annoyed that we interupted her doing nothing! She sold us the wrong SIM card, did not set it up properly. We cancelled the card within 3 hours, after we realized that it was not what we needed. CSR was great on the phone. No problem cancelling it and a refund was issued. To make a very long story short that was in March, its now May and I still don't have the refund! They keep apologizing and making promises...you will see your refund in 3-5 days. I do not encourage anyone to use T-Mobile. On approx. day 10, I called the Mgr back since he did not call be as promised. I guess he doesn't like to give bad news to his customers. No I am not getting my, rightfully deserved, money back. I I guess I am going to have to eat the $50.00. I have a long memory.