1. Vyve Broadband

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Statesboro, GA

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Updated 1 month ago

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6 years ago

Why would ya give northland a 1start ya should give frontier a 1 start because northland and bulloch telephone have the most better service

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DISH

DISH

(3 reviews)

I struggled a but at the outset whether to give Dish all the stars. The truth is I have problems…read morewith the service. BUT, I have problems with the service because of where I live and I have DISH because of where I live- in a cable dessert. The issue isn't that I would have cable TV instead of satellite. The issue is that I would have cable INTERNET instead of satellite. If I had cable internet I would stream all my TV content, maybe use an antenna for local stations, and I wouldn't have a "TV service Provider" per se. Hello 21st century. We have satellite internet (through HughesNet, which I previously reviewed). The signal I get isn't reliable enough to stream video content, so we have to have a TV Service Provider if we want more than just local TV with an antenna. Compared to other TV Service providers I have had, DISH is far and above the best in terms of customer service. They are prompt and professional and communicate extremely well. They are easy to reach on the phone, by email, or online and the people they send to our home are knowledgeable, efficient, and very personable. It can't be easy to have a job going into the home of customers having problems and they do it very well. Today I had a repair at my home (the repair was for HughesNet which contracts out DISH for at least some of their in home repairs for customers like us who have both)- I scheduled it to be between 8 and 12. I received a call and a text message from the service person (Bobby) at 7:45 that he would be here between 8 and 8:15 and he was here as advertised. He was great and easily fixed our (HughesNet) problem.

I requested an equipment up grade and had a scheduled appointment on September 29, 2026 between the…read morehours of 8:00 AM-12:00 PM. I waited for the technician until 12:15 PM. He was a no show and neither did I receive a text, call or email. I left my home after the 12:00 hour I left my home for a prescheduled appointment. To my surprise, I received a voice message at 12:24 PM from (839-253-8259. It was the Dish Network Technician informing me that he will be at my house between 10:30 and 10:45 AM. I called and complaint that the technician lied about this arrival time and informed them that I was keeping the voice mail. I received an apology and a new date. Well, October 6, 2026 from 8:00 AM-12:00 noon. I wrote it on my wall calendar and placed it on my telephone calendar. Well on that day I checked my phone calendar and noticed the time was changed from 8:00 AM-12:00 noon to 10:00 AM-2:00 PM. I immediately checked my wall calendar which had the original time. I connected Dish Network and the automatic recording system informed me that I did not have an appointment scheduled for that day. IK spoke with a representative and informed her of the illegal hacking into my telephone and the system stating that I did not have an appointment. She attempted to justify the issue and I cancelled the upgrade. Well, that's not all, today October 13, 2026 I received a text informing me that my September 29, 2026 appointment was cancelled. Go figure, you can't make these things up . First of all today is October 13, 2026, 14 days after the fact and secondly, it wasn't cancelled the TECHNICIAN WAS A "NO SHOW." Yes, I'm calling Dish Customer service to let them know they can't cover this up because I still have the voicemail with the date and time of the call and the time he said he will arrive.

Vyve Broadband - televisionserviceproviders - Updated October 2026

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