Staff don't know what they are talking about. Mother went in for issues with her defective iPhone…read more Was turned away and told to not go to an Apple authorized repair store. And instead told to waste her time at Best Buy. In addition to that they were more interested in trying to sell her products than fix the situation. GP mobile is the worst dealer in the business.

I've had Tmobile since 2009 and it's been a perfect fit for me. Free international texting has been…read moreamazing. My data in Japan was better than a friends local service and 100% free. We've gotten great deals on our iPhones with T-Mobile. Today I came to this Tmobile for my free insulated bag for Tmobile Tuesdays. I usually forget about it, but happened to be close by. It's actually a nice little insulated cooler bag!

I switched to Clearwave Fiber in March. Our installation went very well. I haven't had problems…read morewith Customer Service or with billing issues so far. However, since I got the service in March, I've experienced three outages the third one being today. The previous one from last week lasted two entire days. The one prior to that lasted a couple of hours. Today's outage is expected to be repaired by 7 PM. It's just unacceptable I've been with Xfinity since before it was even Comcast and have to say most of the outages we ever had was due to hurricanes. However, their pricing has become outrageous and the signal is not equally strong throughout the house and the bandwidth is really bad. But unfortunately, if these outages continue, I'm gonna have to go back to Xfinity. We rely heavily on our Internet service for everything. Plus I work from home. Being without it just for a few hours is very bad. So if you want to be competitive with Xfinity and other Internet service providers, you guys need to get your shit together FAST!!!!

Please reconsider using Clearwave Fiber…read more We scheduled an installation appointment with Clearwave Fiber for Saturday with a service window of 1:00 PM to 3:00 PM. Unfortunately, the experience was filled with poor communication, misinformation, and a complete lack of accountability. At 12:05 PM, a technician or contractor named Matt arrived at our home - nearly an hour before our scheduled appointment window. He arrived in an unmarked personal vehicle and was dressed in personal clothing, making it unclear whether he was actually affiliated with Clearwave. Matt informed us that fiber would need to be buried and that another team member would need to come out to complete that work. He advised us to call customer service for information on next steps and timing. At 12:09 PM, we contacted customer service and were told that our appointment was still scheduled for the 1:00 PM to 3:00 PM window and that someone would be coming out that day. At 2:54 PM, having heard nothing further, we texted Clearwave for an update and were told, "I'm showing my tech as nearby." By 3:59 PM, no technician had arrived, and no one had contacted us. When we reached out again, we were suddenly informed that a pre-bury appointment would first be required before fiber could even be run to our property. We were also told that there was no ETA for utility locators to mark the property before any digging could occur. We requested a phone call and spoke with Preston, who advised that there would actually be two additional site visits required before service could be connected. We expressed our frustration regarding the lack of communication, constantly changing information, and the unprofessional first impression left by Matt's visit. Preston was unable to provide any clear timeline for resolution, so I requested escalation to a supervisor. At 4:43 PM, we received a call from Justin, the Georgia/Florida Regional Representative. While I appreciate the prompt callback, it quickly became apparent that he was more frustrated about being contacted on a weekend than concerned about resolving the issues we experienced. He could not provide a clear solution or timeline, advising that utility locates could take up to 10 days and that only after that process was completed would another appointment potentially be scheduled based on our availability. Rather than acknowledging the failures that occurred throughout the day, Justin repeatedly deflected responsibility for the communication breakdowns and the unprofessional representation of the company. When I requested his supervisor's contact information, he immediately questioned why I needed it. After a 14-minute conversation, I was finally able to obtain the contact information for the Vice President of Field Operations. Based on that conversation, we decided that this business would not be the best match for us. There was no fight from Justin... The most frustrating part of this experience is that we are not even customers yet. Before Clearwave was able to secure our business, we experienced: * No clear expectations regarding the installation process * Multiple instances of inaccurate or conflicting information * Poor communication throughout the day * Unprofessional representation in the field * No ownership or accountability from leadership when concerns were raised * No clear timeline for service activation No prospective customer should have to spend an entire afternoon waiting, chasing updates, receiving contradictory information, and escalating concerns simply to understand the status of a service installation. Mr. Steven Saylor, Vice President of Field Operations, will be receiving an email outlining these same concerns. Based on our experience, Clearwave has significant improvements to make in communication, professionalism, and customer care before they can earn our business. Again, I would not recommend pursuing a business relationship with this company.

I needed a new phone since my old one was over 8 years old, so I went to the Verizon store at the…read moreRichmond Hill location and received excellent service. The representative, Ryan, was incredibly helpful, knowledgeable, and kind, assisting me with transferring three authenticators I needed and setting up my new phone. I highly recommend this team, and if you run into technical issues, definitely ask for Ryan. Thank you!

very poor and lousy service No courtesy no service at all…read more was ignored and nobody bothered to ask what help is needed. Do not visit this centre for assistance

The owner, Daniel, was very polite and treated us like family! 10/10 would highly recommend!!!read more

From the owner: At Valkyrie Technologies, LLC. We are a small business operation located in the South Carolina…read moreLowcountry offering services that include installations and maintenance of the following: Network Infrastructure Cell Signal Amplification Structured Cabling Our company is Veteran owned and operated. We support and work with other local small businesses in our area and subcontract for many jobs and applications in the industry. Valkyrie Technologies is proud to offer the same affordable price 365 days per year. Weekday, weekend, holiday, day or night we’ve got you covered at no additional cost or fees. Contact us for more information about our services.

Every time I go in this place for help, the final cost is usually much lower than I anticipated…read more One time my phone wouldn't charge I thought The charging port would have to be replaced. It was only full of lint and they were honest about it and charged me a modest fee. Last time I needed help resetting some old phones he taught me how to do it and didn't even charge me. I will always go to one stop. For all my phone needs.

I went in to get my screen protector put on my iPad. The service was excellent and very fast. I…read morehighly recommend them for all your needs.

I have had several great experiences in this store. The staff are very nice and knowledgeable. I…read morehave brought both my iPad and iPhone to them when I could not figure out what was wrong. They also have great variety of accessories for phones. Great service , you won't be disappointed.

BLUF: They have shady business practices. You're basically playing Russian roulette with your…read moredevice. The will not take responsibility for damaging your property while in their possession and they charge more than Apple for iPhone/iPad repairs. Save yourself the headache and use an Apple certified dealer or just mail it in to Apple. The owner deletes negative reviews from Facebook. I took my iPad in for repair of a digitizer. 10 days later I went to pick it back up, only to realize the following day that the Touch ID wasn't working at all and the screen wasn't properly sealed at the bottom. I thought it may be a software issue so i backed up the iPad and did a factory reset, as recommended by the Apple Website. That didn't fix the issue. I took the iPad back to the store to let them know that the Touch ID wasn't working. The young man at the front desk told me "it's always a 50/50 chance that the repair won't work. When they literally have a sign on the counter that says repair success is 97%. They also never explained to me prior to repair that they aren't responsible for damage they cause while repairing a separate issue. I asked for the manager because he obviously couldn't help resolve my issue. She came out and told me basically the same thing and said that the store is not responsible for "other issues" (she refused to say DAMAGE caused by an under-experienced tech)caused by repair. We eventually agreed that i would talk to Apple then bring the iPad back to her so that she open it back up to confirm she didn't cause the issue all while not actually fixing the problem. She also told me to lie to Apple about the cause of the Touch ID not working so that they could "better assist you". I went home and called Apple, who ran a diagnostic on the iPad. They saw that it had been recently repaired, confirmed there were no software issues and told me that the issue was an "inexperienced tech" damaging the hardware during repair. I went back to the store, relayed the information and she immediately became defensive, kept making little snarky remarks and blamed Apple products for being hard to fix. Even though there are people who have fix the products with no issue. I asked for the store owner's number which she claimed to not have. After us going back and forth for a while, we agreed to have her look at it again. The conversation, her defensiveness, smart mouth and failure to take accountability for a mistake she made just didn't sit well with me and i eventually asked for her to reverse the repair and give me a refund, which she agreed minus $65 but not before throwing in the fact that she called the owner (she didn't have the number remember) and he wanted her to charge me to put my old screen back on.

I had an absolutely incredible experience!…read more The other day I was rollerblading when I fell HARD and ended up messing up my phone screen real bad. I looked for phone repair shops online and this place had exceptional ratings. Can confirm--if you have trouble with the screen of your phone, then this IS the place to be. The service here is actually that good! The lady at the counter, Mrs. Shelby, was upfront with the process, the cost, and the duration of time it would take to get my phone repaired which, for me, was a little over an hour. If you're having trouble with your phone, iPad, or console, I totally recommend dropping by and giving this place a chance!

The price-to-quality ratio is abysmal; I got back a botched, shoddily executed job that was neither…read morefinished on time nor brought to a logical conclusion. For this (disassembling and assembling the phone, no soldering, no repairs, only replacement of the finished module), they ripped me off for an absolutely fabulous, unbelievable amount of money, as if I had paid for an elite prostitute. The phone wasn't even fully reassembled; the back cover wasn't closed properly. Instead of the agreed-upon week, the "work" took over a month. I strongly advise avoiding this place: the Asian owner gives evasive answers, the "technician" is incompetent as watermelon and unable to answer anything, and the woman at the register is irresponsible. The company operates in a gray area, extorting sums around $100-300, an amount no one would bother suing over, yet they take absolutely no responsibility for the work.