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    Xfinity Store by Comcast

    2.1 (21 reviews)
    Open • 10:00 am - 8:00 pm
    Updated over 3 months ago

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    6 years ago

    This store is clean and the employees are great you need to go there. And ask about Xfinity mobile

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    Ask the Community - Xfinity Store by Comcast

    Marlton Computer Services - Add a caption

    Marlton Computer Services

    (33 reviews)

    $$

    I have used Marlton Computer Services several times in the past, but after my most recent…read moreexperience and the way the owner handled my complaint, I cannot recommend this company. I contacted the owner and clearly explained BEFORE the service call that I had an older Apple Mac desktop and that, following changes to Microsoft 365, I could no longer use Word, Excel, PowerPoint, or Outlook. Knowing that I had a Mac and knowing the nature of the problem, the owner scheduled a technician to come to my office at $110 per hour, plus a $49 service-call fee and travel expenses. The technician spent more than two hours attempting to fix the problem before admitting that he was not sufficiently familiar with Mac computers to resolve it. My computer then had to be taken back to their service center so that someone else could work on it. What I find particularly unacceptable is that the owner subsequently acknowledged to me that he should have sent a technician who specialized in Macs. That is exactly the issue. I disclosed from the beginning that this was a Mac. The company--not the customer--decided which technician to send. I do not believe a customer should be expected to pay for a technician who admittedly did not have the expertise required for the computer he was sent to service. An experienced Mac technician should also have been able to determine relatively quickly whether my older Mac and operating system were compatible with the current version of Microsoft 365. Instead, I incurred hours of charges without the original problem being resolved. Before writing this review, I contacted the owner directly and gave him an opportunity to resolve the matter. I asked that the service charges be refunded, less the cost of the wireless mouse I purchased and kept. He refused. What makes this especially disappointing is that I was a repeat customer. I would have continued using Marlton Computer Services in the future had the owner simply taken responsibility for sending a technician who was not qualified to handle the Mac issue. A good business relationship isn't defined by whether a mistake is ever made; it's defined by how the business responds when the mistake is brought to its attention. Businesses make mistakes. Good businesses acknowledge them, make things right, and preserve the customer's trust. In this situation, the owner acknowledged that a Mac-qualified technician should have been sent, yet still expected me to pay for the time spent by the technician who lacked that expertise. In my opinion, that is poor customer service and a very shortsighted way to treat a repeat customer. The company has now lost a customer who had used them several times in the past--not because a mistake was made, but because of the way the owner chose to handle that mistake. Based on my experience, I will not use Marlton Computer Services again and cannot recommend them to others.

    Great service and reasonable prices! The technicians are thoroughly knowledgeable and experienced…read moreto service their customers needs.

    Verizon

    Verizon

    (35 reviews)

    $$$$

    I had to get a new phone while in Jersey. This place was horrible. First I had the most unhelpful…read moreIndian man who was incredibly rude and just wanted to get rid of me. The next day I had a similar experience picking up my phone and getting it ready. Horrible experience. Would never go back.

    Super unimpressed…read more FIRST, we get there, and although the hours on the door say 8pm, and besides the fact that there were 4 employees there, they stated that they were closing at 5 due to "lack of staff." Second, you check in on their little system, then stand around and wait. I was told there were 4 people ahead of me, so I asked if they send you a text when you're next or whatever, and they told me no. So, we just stood around for 25 minutes while they handled the other customers. Third, no one here knew what the fuck they were talking about. They checked my account, found out I had the $17 a month phone protection package, then told me that it was "about $125" to fix my screen. (This information formed my opinion to just upgrade, which is probably what they wanted anyway....but more on this in a second...) I found out later, through my own damn research of reading the fine print, that my repair would have only been $29. NOT "about $125." About that upgrade.....before I came in to the store, I checked online to see what was available to me, and ONLINE, Verizon said they would offer me "$425" for my DAMAGED phone, if I upgraded to an iphone 12. (I didn't see an option to go for a 13). But, when I went to the store, they said they would give me "$51 for the phone outright, or $100 for an upgrade to iphone 12, or $300 for an upgrade to iphone 13." I told him about the online price, (complete with screen shots), and he was like, "well.....uh....do that. Yeah, I can't offer that here." SO, we leave, and I go home to do the damn upgrade myself, and when I inquired ONLINE about an upgrade to an iphone 13, they gave me EIGHT. HUNDRED. DOLLARS. WTF was the store talking about? They were going to, AT MOST, give me $500 LESS than that.....after OVERcharging me about $100 for a repair that I had insurance for. One dude had 3D glasses on as his all day glasses. The "manager" was more concerned with locking up the phones in the safe than she was with helping anyone standing around waiting to be helped. The protein bro that WAS initially helpful, wrapped up with a customer, then went to the back for a GOOD 20 minutes, leaving me with employee #4, who gave us a hard time because the account is under my wifes maiden name, and he wouldn't help us until we produced SOMETHING with that name on it. A complete and utter waste of time coming here, and I got off lucky. At BEST I would've been overcharged $100 for a repair, and at worst, would've left $500 on the table for a trade in. Just terrible.

    XFINITY Kiosk

    XFINITY Kiosk

    (152 reviews)

    Byberry

    Xfinity phone service is incredibly cheap and reliable as it runs over Verizon's network. Oh, but…read morethere's a catch... there's always a catch with Xfinity. It seems they won't sell you a plan unless you're also an Internet or cable customer with them as well. So, basically the magic here is that they want you to dramatically overpay to the tune of +$100 for video or wifi to save twenty bucks on your phone. That's quintessential Xfinity math and why we love them so. Two very dubious stars.

    Dear god have I spent a long time thinking about how to go about actually reviewing Comcast. And…read moreit's not just because I'm expecting them to shut off my house's service if I give them a totally bad review. But just in case I'm going to make sure that I don't touch the green wire while diffusing a time bomb (or was it supposed to be the orange one? McFuck!). So for starters let's try focusing on some of the good. The digital cable sure does hook up one sweet looking picture. In that regard I'm pretty sure that they're still doing it the best. the long list of movie, radio, and sports stations also provide some serious distractions (for better and worse). And hell, the On Demand option gives you the chance to catch up on random Animes during hour's where no one in their right frame of mind should be watching random Animes (Not that I ever suggested that I was in a right frame of mind - as this review may indicate.). Did I cut through that freaking wire yet? No? crud - lets go through some of that bad. Overall I pretty much liken Comcast to The Empire in Star Wars. right now when it comes to cable and Internet here they're pretty much the grandmasters. Verizon and -are their any other options?- are getting there, but they're not really much of a rebellion (I liken them to Jabba the Hutt and his crew - only not as fat and sluggish or as bad ass as Boba Fett!). So in the mean time they're pretty much at the top and in some ways they can do what they want. it's been documented that they've pretty much controlled the bandwidth they give out from time to time. There's also times where they'd probably rather offer Jedi mind tricks like giving more channels and phone lines instead of gaining a terminated member when you're dissatisfied. Maybe if I went for that blue wire - and still nothing! OK in the long run Comcast has pretty much been going strong since the 80's - therefore it's pretty much been around as long as I can remember. So it's made it's fair share of milestones and innovations - and the majority first happened around Philly. It also dishes out an uncanny amount of money to charities, fund raising, and year long entertainment event's. so it gives a significant amount of money that it makes back to other things. So love it, hate it, or just find it the best of whats out there currently, you can't deny that it has done some good. Now I have to watch some more Anime!

    Xfinity Store by Comcast - isps - Updated September 2026

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