After visiting Mac tonic, I was given a great tip recommending Devote 30. I was greeted by very…read morecapable man, who gave me great advice regarding a SIM card.I returned a few days later, to ask about cell phone plans, I was paying $80 a month, with the evil corporation Verizon. I plan on going with a $33 a month cell plan, suggested by staff. I do wonder why anyone would go to an another cell phone provider.

It's a mystery to my why everyone doesn't do business here. The owner, Jarrett as well as his…read moreemployees go beyond all expectations to provide great service, and the products they offer have given me fantastic phone connectivitiy and function for a third of the price of big name cell companies. I've been a customer for 20 plus years, and so many times when I've lost my phone, had it stolen, couldn't figure out a problem with it, Jarrett has not only solved the problem but also has been a rock of reassurance that it is not the end of the world, my data can be secured, all can be put right. Also, if you have any question at all about cell phones, these people have the answer. Devote30 is simply an 10+ out of 10 business.

I would rate it less than 1 if it was possible. After 3 international calls regarding our TV box,…read morewhich would drop recorded programs, and then maybe, maybe, the next day they would return. I spent at least 3 hours with these folks. First it was a system issue (didn't fix anything), then something else (didn't fix anything), then a fix and the person was to call me back the next day (didn't happen). Supposedly, there is a next x box at the local store in Eugene, Or that I can pick up. But their phone number doesn't work. If I had an option, I would drop everything we have with Xfinity...the worst customer service that I have ever encountered, any where for any thing.

Customer service .. 30 min and 5 transfers and still couldn't get help. I'm glad that I will never…read morehave to deal with this rip off company ever again .. I don't even know why they are still in business

I went there with the lowest of low expectations after I first tried to call to set up service and…read moreread these reviews. The first time I tried to call in and ask questions about the different plans, the guy acted like I was an idiot and was imposing on his time. The phone disconnected after I finally got to ask my question. The next guy could not be more helpful. I went to the store a few days later and was not expecting much. There were 6 people ahead of me waiting to get in. When they open the doors, we were greeted by a bunch of employees. The employee that helped me was very nice and helpful. He took the time to answer all my questions and was very knowledgable. I was in and out within 5 minutes.

"live chat" with an agent- what a run around! Simply trying to get a return label for a trade in,…read more"print label" button not live on site, store wait time is awful. While I have no complaints about my mobile service or the internet, they are impossible to deal with online and of course there is no phone number. pardon me while my head explodes. Again.

Sean came out to our business location in Sweet Home OR and was able to fix our internet connection…read morefor higher speeds and our Wi-Fi connection to work throughout the older building we are in (with many concreate walls sometimes the internet connection can be spotty). Now everything is running smoothly. He was very helpful professional and kind. Highly recommend!

Alyrica has spectacular customer service. Sean, Theodore, and Alex have come to our house and…read moreaddressed an intermittent problem with our internet connection. They have been extremely diligent, and have solved the problem(s). Everyone that we've had contact with at Alyrica has been extremely helpful, and very pleasant to deal with. We live in a semi rural area with limited cell service, and we now have a strong and reliable internet connection. I can't recommend Alyrica and the Alyrica staff highly enough!

Would not work with me and setting up a 90$ bill with 20$ monthly payments. Was yelled at with my 3…read moremonth old baby in hand. Shame on you guys.

Charged for a month of no service and 2 months prior of intermittent service. Blamed it on the…read moreprevious ISP

Update #HunterCommunications has confirmed they are applying the $60 month I paid in advance and…read moreconsidering the account settled. I appreciate the professional closeout, and I want to note that publicly. For context, my decision to leave was based on a longer pattern, not a single ticket. Over roughly a year and a half, I dealt with recurring instability and spent a lot of time troubleshooting on my side and working with support. I replaced equipment early on and kept trying to make it work, but reliability never reached the level I need. The last straw was a customer engagement issue. I made a LinkedIn post describing what I was experiencing. A company leader commented on the post, but the response was directed toward another commenter and not to me, the customer who raised the issue. That moment clarified where the consumer experience sat in the priority stack, at least from my perspective. On December 12, 2025 I took the equipment offline due to reliability concerns, returned it on December 17, 2025, and moved back to Xfinity. In my environment, stability returned immediately after the change. I also want to give credit where it is due. Aleas (pronounced "ah-lee-s," and I apologize if I have the spelling slightly off) made me feel like I mattered as a customer in this situation. Jennifer did as well. In my professional estimation, both deserve a raise. The only other positive experience I had was the installer, who was a genuinely friendly and professional guy. I am sharing this as a factual update for anyone researching providers. I appreciate Hunter resolving the billing cleanly. At the same time, based on my experience, I cannot recommend their consumer service for situations where consistent reliability and direct customer communication are critical. I hope they continue improving the consumer side, because the infrastructure can be strong, and the customer experience should match it. *********** Original Review Based on my experience, it is my professional recommendation not to buy Hunter Communications fiber service for residential use. I paid a month in advance, spent about a year and a half troubleshooting stability problems, and ultimately had to go back to Xfinity to get reliable service again. I am a Technical Consultant with 30+ years in support, hardware, and software, and I exhausted every reasonable step on my side before giving up on their connection. Hunter knows their equipment has been offline at my location since the 11th, yet they are keeping the month I paid in advance and are now trying to charge me roughly another $100 on top of that. From what I can tell, somewhere around 95% of their revenue comes from government and enterprise contracts. Any business they lose on the consumer side does not appear to affect their bottom line in a meaningful way. They grew up servicing government clients and, in my opinion, they operate like a government contractor, with the same IT and responsiveness shortcomings I have seen in that world. To be fair, the customer service representatives I spoke with generally seemed to care and tried to help. My concern is with upper management and policy. In my view, they show very little interest in doing what is right for consumer-level customers, even when the service has been unstable and that fact is well documented.

I used to have Mac Online for internet service and they were perfect. They sent someone the same…read moreday or the day after and repaired the line perfectly. Since Hunter bought them, I've had nothing but trouble. The expect a 78-year-old woman to dig a trench for the cable. The dish is 100 ft. from the house. It's only to cover the cabel, probably 3 inches deep. WHY couldn't then do it? The one time I called for a repair, they took a week to send someone. When I finally canceled, they stole $103 for the next billing cycle saying some garbage about how they couldn't refund me because it was for the month coming up. WHAT? Then they said they couldn't give me the money due that I didn't use. THEN they hung up. I could take them to small claims, but that's way too much time to waste. Don't use Hunter. I got T-Mobile that just plugs in, is less than half the price and works perfectly.

I had two projects performed by Northwest Connect. First, a Starlink installation, and I was very…read moreimpressed by the service and the professionalism of the technician. As a result, I called them back to install a wireless bridge to extend my internet to a remote structure, and they did a great job too. I know that I will call them for my next project.

Excellent customer service, real person answered and was able to install on a specific date and…read moretime that I requested. I love having someone local to assist me if I have any issues.

They sent some young woman out to my house that wanted my security code and asked for it infront of…read moremy neighbors. She was a very immature young woman that was insecure about everything including going throughout the back yard and around the house very awkward the whole 5 minutes she was here. Before engaging me in any conversation didn't ring my door bell or knock just text me and in fact was 1 hour late to our appointment. Then after 5 minutes of conversation I decided to end our meeting as she wanted to get a friend to comeback with her. Not sure why. I later called management about how unprofessional the experience was and that if the simple task of greeting some and being discreet about passcodes was to much for their sales staff maybe their service would be just as tacky and from the look at the reviews with overpriced trashy product and service walking away looks to have been a good choice for me. Thanks but no thanks for the overpriced monstrous nightmare. Lol!!

Started out great. Very responsive on the phone. I explained in detail what I needed in an email…read more Came out and looked at my storage yard. Then wrote me up a proposal and expensive estimate for something I didn't ask for. When I asked them about what I was requesting they said they'd look into it. I never heard back. Called three months later, receptionist sent me to someone's VM and never heard back. Seems they are only interested in selling me what they want me to have, not what I need. A for selling, Fail on follow through.