They did put about 3 hours of work into my computer as good faith with no payment. The owner is not…read morea very nice person. first off their hours on the internet are completely incorrect. This is how the owner talks to his customers. As the owner, I must reiterate that we are appointment-only and not open to the public. Today's slots were booked in December, and we cannot accommodate walk-ins or same-day requests. I have already provided approximately three hours of uncharged work in good faith. Our hours, availability, and policies have been clearly communicated multiple times. Continuing to argue or challenge them needs to stop. If this continues, I will need to begin charging for my time, and I may have to discontinue our engagement in charge you for the time spent. As the owner, I've already informed you that your item will be ready for pickup on Monday. If you continue to contact me or pursue this matter further before then, I will begin charging for the approximately three hours of uncharged time I have already provided. You have been warned. Any reply to this message other than "Sounds good, see you Monday" will result in me instituting that charge immediately. Please respect this boundary. I would not recommend anyone to use this company ever.

In my experience its difficult to find someone who is as ethical and honest as Tim. Its rare in the…read morebusiness world to find someone who is not just trying to gouge you the entire time. Who probably underbids himself a little and is more concerned with making sure his service is affordable. His business reminds me of that old phrase "they don't make them like that anymore". Really if your experiencing a computer issue and you need real knowledgeable help from someone who actually cares about the quality of the service being provided as well as making sure that he is not taking you to the cleaners then I would definitely bring your computer here. I live in California but I can tell you Im not going to ever deal with any other computer repair place even if all of my future business is by mail. Really its an exquisite experience and a pleasure everytime.

The session with Jeff today was great! He was on time, listened carefully to the problem we were…read morehaving, and patiently spent as much time as he needed to resolve it. We're not really technologically savvy people, but Jeff was very good at explaining the situation and the different solutions he was trying to solve it. I found it easy to book a help session, and response time was super fast!

Hello tech has the most unreliable service and tech support of all the tech companies I have dealt…read morewith over the years. They promised someone would come out within 24 hours, and two days later, after having no response, I called and, without explanation, they said I needed to supply them with additional times for their service. Three days later, they cancelled my appointment without any notification. They also have the worst phone tech support and would not cancel my subscription without getting "higher approval". DO NOT DO BUSINESS WITH THESE PEOPLE.

The day I moved into my apartment I called and asked about internet and they were out here in less…read morethan 2 hours. I was offered options that other larger companies said were impossible or unavailable in my area. This is a small company who is dedicated to their customer base. I strongly recommend doing business with people like this. 6/5 stars. Thanks, guys.

I stopped by for help with my Bluetooth pairing. I tried and couldn't figure it out. I walked into…read morethe store and David jumped up to greet me with a smile. I asked about making a service appointment and he said let me try. Haet up my phone and audio in just a couple of minutes without making me feel like a dweeb. No charge, just a great service ethic. I recommend this store very highly! April Kilstrom

Best customer service ever. Didn't push a sale of something I didn't need. Great information and…read morecustomer service. When we are ready for new cameras this is where we are going. Thank you Luis

I am very happy with the Heins Communications team. A few years ago they installed a phone system…read moreat my office. They were in and out much quicker than I imagined and when I had follow up questions weeks even months later they were quick to reply and solve all issues. Excellent service! Last summer they wired my home for a security camera and again I was impressed with their efficiency and their attention to detail. Rich, Phyllis, and the team do excellent work and care about the customers. I can highly recommend them for phones as well as security camera systems. Quality people.

Excellent top quality installation by the owner. Honest prices, lots of parking, and also provided…read moregood options for a stereo upgrade. Highly recommended

I went in for a stereo and noticed the offered tint so I asked them to do it. I didn't think much…read moreof it but my car was very dirty. Left it there, when I came back they said oh hey there might be a few small bubbles in the back window. Claimed the dust was a problem and it was getting under the tint. Well all of the windows have a ton of little bubbles from dust. I realize I gave it to them dirty but I feel like they should have got it clean enough to do a good job, or called me and asked if I wanted to bring it back another time because the dust would be an issue. They just put the tint in anyways and sent me out the door.

Axis Electric-- one year later…read more Pros: They showed up when they said they would. Cons: They didn't tell me to cover anything, so when I came home after an all day project imagine my surprise when ALLLLLL of my house and furniture was covered in white dust. They came in with a shop vac, and removed as much as they could. And then left. I overlooked it because I had a newborn and didn't have time to process the experience. I was left to clean all of my furniture, floors and cabinets-- while carrying a baby. Flash forward one year later when the lights start flickering. I call and they tell me "No worries because the work is under warranty." When they arrive, they change out a bad switch. I was like, cool... thanks for coming. Then I get a bill for their time $112.00, plus $1.23 for a bad switch. I call to ask why I was charged and they said on the original work quote, it was under warranty but that bad switches were not covered. Fair. No big deal... but here is where my problem is... When suggesting that at the time of quotes and contracts, you could inform the homeowner that for $1.23 a new switch could be put in, the person completely dismissed my suggestion and told me that the customers wouldn't ever want to do that as if it was an absurd request. What happened to "The customer is always right?" That is what I used to be told when I worked in customer service. All it would have taken is, "Yeah, that's a good idea, I am sorry that we can't do anything to help you now but we will keep your idea in mind." Instead, I was made to feel stupid and like I was crazy for making a suggestion. I paid the invoice and made it known that they wouldn't be getting future business from my family. I will not make recommendations for Axis. And I kindly request you consider hiring someone new to answer your phones. Lastly, such a bummer because while they were out fixing the switch I had asked about additional thousands of dollars worth of projects for my house... good luck, Axis.

Bought a 130-year-old house in Corvallis with a circuit that mysteriously and randomly turned…read morelights on and off. Since I don't believe in ghosts, I imagined there might be a hidden timer somewhere on the circuit. An Axis electrician came out a day after I called and spent about an hour inspecting and testing the circuit. He found switches that were behind a book case and determined that a section of very old (paper insulated) wiring wasn't conducting enough current to consistently activate the lights. He found and replaced that wire: Problem and mystery were solved. Additionally, he replaced an improperly grounded yard outlet... all in a couple of hours and at a very, very fair price.

Geoff and Jenny have done a good job installing shower glass and mirrors for us for many years…read more They honor their price quotes. Their installers do an excellent job. They help us to find the best solutions for our bathroom remodels and the new homes we build. On a recent project we discovered our client was allergic to the silicone adhesive that's often used to install shower glass, Geoff found a vinyl gasket that would hold the glass panel in so we didn't have to use any silicone! I'm proud to have them on our team and will continue to hire them for our projects! - Carl Christianson, G. Christianson Construction

We were on I 5 returning to Arizona when a rock flew across…read morethe freeway and shattered the driver door window It was a holiday and Davis Glass said it would be about three days before they could replace the window. I explained our situation and the lady on the phone talked to the shop manager. He said to bring the car in at eight the following morning and they would fit us in. We did so and we were back on the road by 9:30. We really appreciate the job they did for us and how quickly they got us back on our way Thanks for a job well done.