Ron is excellent - he is experienced, great value, reliable and prompt, and a great communicator. I…read morehad a great experience where he was able to help get the surround sound system going at my lake house. We inherited a system from the previous owners of the home, which was out of date and frequently malfunctioning.

From the owner: Orbit Satellite & Sound Systems is owned and operated by Ronald J Defosses. We have been in…read morebusiness for over 20 years providing excellent service and competitive pricing on all your Home/Business entertainment needs. If you have questions about our satellite TV services, HDTV's, sound systems products or services, please contact us today .We hope you'll make Orbit Satellite & Sound Systems your resource for satellite & sound systems in the New Hampshire, Vermont and upstate New York area. Our locations are in Rutland VT and Tilton, NH.

gave one star so people know I didn't forget to select a star. Deserves NO STARs…read more TV/WIFI/landline all come through xfinity comcast and they all keeping intermittently cutting out. Comcast came to check everything and fixed a connection on the telephone poll and we still have the problem. Might be time to go to one of the fiber companies.

I had been a customer of Comcast/Xfinity from the start. I always felt like a prisoner because…read moreoptions were few. T-Mobile finally became an option for internet and I quickly jumped. The last mobile number was ported to T-Mobile which should have closed my account. I unknowingly still had a line on my account that I asked to be removed in person. I visited my local office and was told we still had a number and I had auto paid it for 2 1/2 months. I called the number in front of the xfinity rep and I got the message the number was not in service. 3 hours on the phone over the last week and I still can't get them to see that the number hasn't made a call since the account was created but I'm still paying for it. The Customer Service department is broken and communications within the department are non-existent.

Sorry for the length... Just want to preface this by saying…read moreI'm not the one paying for the service but I help my father with technical stuff. He has been with consolidated communications before fairpoint was bought out by them, and before fairpoint was bought out by verizon. He has been on a 15mb/2mb plan for about 2 years now. Our first problem was when consolidated first bought out fairpoint, my father wanted to switch out his modem for something more modern (it only had wireless A/B, it could also not handle throughput well and even wired devices had unstable signal and the range was awful) . So I helped him pick out a router which I knew could also be used as a modem/router combo. Outside of our house, there is a wall mounted fiber box which has two connections. One was cable which is what the old modem used, and the other was ethernet. I had my dad call consolidated because the connection had to be switched on their end. They said it could not be done and that we could not use a router as a modem (which I told them it was a combo). After about a month of back and forth, they finally sent a technician out to our house and when he checked it out he said "Oh this just has to be switched out on our end." YEA I KNOW. I had been saying it for a month. After that our connection had been fairly smooth right up until about a few weeks ago. Then I had noticed things like major lag in gaming, voip functions such as zoom calls, or game chats cutting out. I had run a speed test and noticed that we were getting about 14.25mb down, which is slightly slower than usual when no devices were being used (usually its about 14.75) but ok because it's never going to reach exactly 15mb, but our upload speed was all over the place. Prior to the issues I would check it occasionally and we would get a consistent 1.70-1.90mb up unless other devices were being used. Now I check it and it would be as low as .3mb up. Other times it may start at about a 1.10mb and immediately start dropping and get as low as .7mb. It never reaches it's normal speed. I check it in the middle of the night sometimes as well because I figure MAYBE there is extra network traffic in our area during the day but the issues persist. I have troubleshooted my router, rebooted it, made sure to have only one device connected during a speedtest, turned off QoS settings, re-enable QoS settings, tried disabling any firewall settings, checked for new firmware which there wasn't, and I reinstalled the current firmware). We called the consolidated communications service department and explained the situation. All they can check on their end is whether or not we are getting service because all their computers tell them is something to the effect of "Service = OK/Not OK". They cannot check that we are getting the correct service, only that we are getting ANY service. After running the speed test several times with the service person on the phone and telling him the numbers (which again dropped as low as .4mb up) he said that it is NORMAL for the upload speed to be vary and be below the recommended speed and that unless we are doing a lot of uploads then it shouldn't be an issue and they couldn't send a technician without a fee. UMM, no it is not normal to drop down to less than a quarter of the speed my father is paying for when for the past two years we were consistently closer to 2mb then we were to 1mb. And it DOES cause issues. Ever tried having a voice chat when every other word cuts out? Playing certain online games lag and disconnect like crazy. He basically told us there was nothing they could do because we were getting service and since we are using a third party router they can't service us anyway. So there's no way they can check what kind of speeds we are getting coming into the house? And they can't send a technician to check we are getting the service that's being paid for without charging us? That's ridiculous. The only reason I'm giving them two stars instead of one is because of the billing department, which my father called after he got off the phone with the service department (he was thinking about closing his account and switching services to xfinity which he doesn't really want to do because they are already close to a monopoly as is). My father was paying about $60 for 15mb/2mb and I knew that was pretty abysmal for todays standards. On their website they were offering about three times the speed for less money. The billing department said we were absolutely right and they offered to upgrade us to 50mb/50mb connection and they were going to charge him $25 less per month. I mean better late then never, they never should have kept charging him that price for that service but at least the billing department was understanding and did the right thing. The funny thing is they have to send a technician to our house now anyway to upgrade some cabling now and they are going to do it for free while charging us less money!

this company is the worst company I have ever had to deal with. service was not working properly…read morefor 3 months and they kept cancelling my tech appointments. every time I had to call, I was on hold for 45 minutes before even speaking with a representative.I cancelled service. DO NOT RECOMMEND!

My install technician was Ivo. He was a very happy soul who came in and got to work immediately. He…read moreexplained what had to be done and had the installation completed within 1.5 hours. We went through the router settings, altered the password to my satisfaction and connected a couple devices to ensure the WIFI was functioning correctly. The premises were left neat; I am very satisfied with Ivo's work. Dan Mackey Framingham

worst service ever, Quality of TV is terrible. They shut me off for $10.00. Paid over phone and…read morethey miss charged me. I'd rather go without service then use them. customer service is not in their vocabulary.

I am now writing this terrible review because I have been waiting on hold for customer service for…read morethe last 42 minutes. Although, they answer immediately if you want to buy something, after you buy it, it is impossible to get someone on the phone. I have been a loyal Comcast customer for years and years, but just moved and decided to try out Verizon Fios for a change. I spent an hour setting up my in house wiring earlier today to make it as easy as possible for the VZ Fios tech to complete the installation today. All my fiancé did was let him in the door, tell him which tv's to set up and let him hook it up. She called me and told me that the tech said he can't hook up one part bc the HDMI cable is crushed and that I need to get a new HDMI cable. I told her that is impossible. I just carefully set everything up. The HDMI cable she is talking about is 25 feet long, a high-end style, which I personally, and carefully, wired myself from our home office into the living room to be closer to the router. I checked it several times and it took me a while to complete. I just got home to check the work. It was NOT crushed. The end connector piece is now broken off of the HDMI cable and is stuck in the back of the TV. It looks like the tech (my fiancé did not touch a single thing), roped the tv away from the wall, without unplugging anything, tore the HDMI apart from itself and got it stuck in the TV HDMI port in the back. Now, my $1000 70" TV is damaged, my expensive HDMI cable is broken, then time I spent wiring everything was wasted, and VZ Fios Just charged me $90 for the visit. Plus, to top it off, I cannot get a hold of anyone at VZ to tell them what happened. All I can say is, I have had less than a day's dose of VZ Fios and I am somewhere between canceling and suing for a new TV. Stay with Comcast. This is not worth the headache.

They rope you in and then you can't reach anyone for customer service or you keep getting directed…read moreto someone else. Always on hold forever. We switched to Comcast! We asked 2ce to have our landline redirect calls which they offered and it's never happened. Expensive and not worth the aggravation. Trust me!

I give 5 stars for services; they fixed my computer 5k mac hard drive but the screen was not level…read morewith the frame to be honest and that is not an issue, A minute problem in the detail of how much better they did for customer service than apple did for me! aka fuck apple for saying they couldn't fix my hard drive because i smoke and nicotine prevents them from doing there job and fixing my computer, again fuck apple for lack of support!

Frequent outages, no real customer/tech support…read more When DirecTVNOW is down, other streaming services (Netflix, Amazon) work fine yet DirecTVNOW will blame he outage on your network. Your support options are 'chat' with someone who can't fix your problem or a 'social media specialist' who not only can't address your problem, but take twice as long not to address your problem. Get your act together or get lost DirecTVNOW. Stay away from this company.

Highly recommend A &B. We got locked out of our camper and they answered right away. They came…read moreout with in 30 min on a Saturday afternoon and unlocked our door with no damage to the lock or door. They even cam eback when I forgot to have them unlock the outdoor torage! They were patient and kind and very down to earth. Had great conversation and they got the job done promptly but didn't feel rushed. I highly recommend them!

Have been in touch with them for about a week regarding a door lock we need to repair, the…read moreanswering lady has been telling us that the owner will call us back for 7 to 9 days now, no calls from the owner, no follow up and communication