What an industry! I was up north with my family for the weekend and came home to standing water…read morethroughout the first floor of my house. My first call was to a plumber for help. Before the plumber even arrived, three different restoration companies showed up at my door. The strange part? I never called any of them and nobody told me anyone was coming out. I did overhear one of the technicians I allowed in for a "free evaluation" on speakerphone with the plumber asking if a $2,000 finder's fee sounded reasonable. I kept my mouth shut but it definitely raised some red flags. I listened to all three companies separately and then decided to do some serious research online. While some companies have plenty of glowing Google reviews, once you start looking at other sources like Yelp, the Arizona ROC, and the BBB, the picture can look very different. Consider this a friendly warning to homeowners: do your homework. After digging deeper, I was fortunate to find ASAP Restoration. One thing that immediately stood out is that they do not work referral deals with plumbers, do not pay kickbacks, and do not play games with deductibles. They simply focus on doing the job correctly. The team was extremely professional. The mitigation/demo crew handled the water damage quickly and thoroughly, and the reconstruction team has been excellent. We're now about 90% finished with the rebuild and everything is coming together great. I just felt the need to share my experience before heading out for spring break. If you ever find yourself in a similar situation, take a breath, do your research, and call a company that focuses on integrity and quality work. For me, that company was ASAP Restoration.

I wanted to express my sincere gratitude for the outstanding customer service and honesty you…read moreprovided. Your efforts saved us more than 50% compared to other companies' estimates for the exact same scope of work something we're still amazed by. The third-party consulting firm was equally impressed with the quality and professionalism demonstrated by your crew. Please extend our thanks and appreciation to your technicians for the marvelous job they performed. We truly value your commitment to excellence and integrity, and we look forward to working with you again in the future. Overall the best prices I could find for full house restoration service.

Azriel & Diego were fabulous and dedicated to solving a tough issue. They came out same day and…read moreworked late until it was done right. Thank you!

Like most people I never planned for a plumbing issue. One day we found mold at the base of a wall…read morebehind the shower and determined quickly we had a leak in the shower control valve. Only nine months ago we had new tile installed and it worried me we would have to rip some out to make this repair. Good Times Plumbing came to the rescue and I was really happy with their work. Our technician, Brandan, was professional, knowledgeable, and polite. He showed me exactly what was going on and relieved my worries when he told me he was able to fix the cartridge without messing with the tile. He also gave me great advice on the mold, remediation and made sure everything was buttoned up exactly like I wanted it. The entire process with Good Times was pleasant and efficient. From the very moment that we set the appointment, they kept me informed through text messages and made great use of the technology, including pictures and an emailed receipt. I would highly recommend them for your professional plumbing needs. They give you three choices on what level of service you want to pursue, but they'll work with you to make sure you get the right repair for your specific need. Well done!

Highly Recommend 1-800-Water Damage…read more After trying two other companies, I realized 1-800-Water Damage should have been my first call. I had tenants move out without informing me about a water leak in the guest bathroom, which led to water damage that could have been prevented. To make matters worse, despite my lease stating no smoking whatsoever, the property had a lingering smoke odor--and even an extracurricular smoke odor--that I couldn't eliminate no matter how many times I treated the house myself. The team at 1-800-Water Damage was professional, thorough, and efficient. They not only addressed the water damage but also tackled the odors that had been impossible to remove. Their advanced cleaning techniques worked wonders, leaving the house fresh, clean, and ready for new tenants. I appreciate their attention to detail and dedication to getting the job done right. If you're dealing with water damage or stubborn odors, don't waste time trying other solutions--just call 1-800-Water Damage first. They saved me a lot of stress and made the property feel like home again.

[Revising from 1 to 4 stars.]…read more After my initial review here, I appreciate that Dan reached out to me. He apologized and asked whether the work still needs to be done. It's not easy to do that, so I respect him for it. Dan asked if I'd still be willing to consider an itemized quote from him for the work, and he sent a detailed one when I agreed. Then there was a long delay on my part, but when I finally accepted and signed the quote, he was on-site within a week and finished all the restoration work in 1 day.

Recently I was faced with an extensive mold problem. After getting 3 estimates, I decided to use…read moreDagen and Martin. Their team was great at communication and getting the job completed in a timely manner. I had a very positive experience and would highly recommend Blacktail Construction and Restoration for all your construction needs. I am. dry happy that I chose Black Tail.

Hello Everyone: I am leaving this review regarding owners Martin and Dagan of Blacktail…read more I had a very positive experience with all aspects of the restoration work performed: drywall, painting, and floor sealer. All of my phone calls were returned timely. Emails were replied to within 24 hours. Text messages were replied to in a matter of hours. Appointment days and times were set and commitments were maintained. If anyone was running a little late, I always received notification. Further, if one of their employees/subs was going to perform a service, I was always made aware of his/her name so I knew to allow them into the property for the work to be performed. I never felt rushed: All my questions were answered and I was always asked if I had any more questions they could assist me with. The individuals sent out to perform services on behalf of Blacktail were all very polite and professional with many years of experience. Martin and/or Dagan frequented the project often to ensure oversight of work being performed and in some instances, did the work themselves. Individuals performing services cleaned up after themselves and ensured my satisfaction. Highly recommend! Lynn

United Response did a great job recently repairing several water leaks from the last heavy rains…read more The crew left the site the way they found it. We are very happy with the response and work. Tx.

Service and response time were excellent. Kandon was a pleasure to work with and helped keep our…read moreproject on task. Would highly recommend. Robert was always very quick to respond with any questions or concerns we might have and kept our project moving along smoothly. Thank you for the excellent work.

Simply amazing! From the moment we spoke with Josh, he was…read moresimply the best at taking care of us. The care he took in each detail of the process, especially when it came to moving my families special possessions and carefully getting them back into the right spot. We can't thank you enough for all your help!

Hi, 16 days ago a wrote a review for Servpro Phoenix instead…read moreof Paradise Valley Servpro who were the ones who repaired our condo in Phoenix, AZ back in November 2019. I want to re-post the review on their website so Josh and his team see it: "ServPro did a great job fixing our bathroom, bedroom and kitchen in our unit in Midtown Phoenix due to water damages resulting from a heater explosion from a neighbor's unit in the second floor. Josh and his team were very professional and completed the job as promised. We were very pleased with the results! Please think of ServPro of Paradise Valley if you ever need experts in water damage restoration services or remodeling. I hope nobody has to deal with water damage due to somebody else's heater in the future, but if you did, call Josh at ServPro. Thank you!

This is a long overdue review for ATH! They handled two major home projects for us in 2025 in a…read moremidcentury modern condo. This review is for the first one, a bedroom ceiling/roof leak that needed mold mitigation, asbestos testing and renovation. March 2025: Leak originally started as a moisture spot on the ceiling in October 2024 but my HOA ignored it. By March 2025, the ceiling had become so compromised that water streamed in like a waterfall during a massive storm. My original contact was Noah - he gave me an estimate (along with two other companies). I really appreciated how Noah was communicative, informative and thorough. And! he didn't badger me w/ phone calls & emails, like the other two companies did. He understood that I said I would take care of the situation when I could b/c I was in the middle of Massage Therapy school. I understood the "risks" of having mold & just shut the bedroom off. Fast forward to August 2025 & now we're ready to take care of the situation. Noah followed protocol of getting an asbestos test first. Luckily, it was negative. Then Spencer, their Mitigation Specialist? built a special containment room, inside the guest bedroom that sealed off the contaminated area. Heavy duty fans stayed on for about 72 hours? so the area could be thoroughly dried after being treated w/ some kind of mold treatment. Noah was available via text when I had questions - that was surprising & super helpful! Once Mitigation was completed, Noah connected me w/ Jacob at their Restoration Department. He sent over a stellar crew led by David & they proceeded to rebuild about a quarter of the bedroom - meant to mention that they had to rip out dry wall, scaffolding, etc. This crew rebuilt and then refinished the area, including re-installing wainscotting and painting the ceiling + walls. The results? This bedroom looks gorgeous! We were thrilled with how thorough/smooth ATH was w/ this process & how the renovation turned out. Highly recommend this company for their professionalism, flexibility and high standards. Thanks to the ATH Team!

ZACH was not only patient, but concerned and went out his way to answer and clarify my questions…read more I was impressed with his work ethic, he wanted to get the job Done without hesitation!! Thank YoU for having a Excellent Employee!! ~Judy Tenant Chandler

We had a punctured pipe in our garage wall that was spraying water into the attic and wall. After…read morethe plumber came and fixed the leak, he recommended Rocky Mountain for the water remediation. I called and spoke with the owner, Justin, and they were able to come out the next day. Once they inspected everything they sprayed the area with a disinfectant and set up their dryers. When I walked out into my garage it smelled clean, not chemical. The techs came out the next two days to check the wood for the dryness level. Each crew member that I met was friendly yet professional. I highly recommend this business. Thank you, Justin and crew!!!

Rocky Mountain Restoration was called out to my condo by Armstrong Plumbing. Had flooding upstairs…read morethat leaked through the floor/ceiling and caused water damage downstairs. They came out at midnight on a Wednesday and set up fans and dehumidifiers right away. They really made a terrible situation easier to deal with!

Extremely satisfied with my experience! Aaron (I think that's the owner), personally walked me…read morethrough the million questions I had. I had no idea where to start- I've never had to deal with mold before, besides maybe some old socks haha. Would recommend!

No follow up, ignores customers, refused to provide hard copy of work authorization and they wanted…read moreme to sign a blank work authroization. Very shady