1. X Act

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X Act

5.0 (5 reviews)
Closed • 8:00 am - 4:00 pm
Updated 2 weeks ago

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Services - X Act

Plumbing inspection

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Anchor Plumbing Company

Anchor Plumbing Company

(28 reviews)

Nathan came out and had our broken shower fixed within the hour. He is very knowledgeable at what…read morehe does. Thank you for sending such a great employee out to us

The owner Aaron contacted me through Yelp to reply to my review. We spoke and he gave me several…read morepersonal reasons they muffed the job. That did not excuse the work or the misdiagnosis, which is why this is not a solid 5 star review. He offered to refund the detailed inspection charge to satisfy me and I agreed. He told me that he would send me a check I asked if he had the address he said yes. I really thought I could give him a positive follow-up for making things right and here we are a month later and I have received the check. He also refunded the charge for what they did fix as part of a good faith gesture which I appreciate very much. The reasons for changing the review to 4 stars are clearly about the integrity of Aaron the owner of Anchor Plumbing. First, not to go into personal details, he shared the reasons he was not available to his team during the repair visit. If he had been available I am positive we would have achieved a much better result. Emergencies are just that. It doesn't excuse the issue. What it does is more important. A small business owner who even looks at the Yelp reviews I have been publishing these many years is reassuring. Especially when we are looking for tradesmen who come into our homes. The fact that Aaron took full responsibility and followed through is gratifying to me and for anyone reading this you can be sure this business stands by their work and they do not ghost their customers when things go sideways Thank you Anchor Plumbing. Excellence in customer service cannot be taught easily many business owners either don't know its importance or they just don't care. Anchor Plumbing is a generational business founded by Aaron's grandfather and passed to his father and now to himself. I am quite sure he learned the value of excellence in customer service before he could hold a wrench. JCG

Combat Plumbing

Combat Plumbing

(9 reviews)

Great folk! Like most people in the neighborhood we had no hot water this morning thanks to a nice…read morefreeze. I called Combat around 0830 and they were able to work with my schedule and showed up same day! Now we got lucky in that the tankless had thawed out finally and we magically had hot water again but they stuck around to make sure all was working. I can't appreciate how fast and flexible they were! Thank you, fellas!

So I got in contact with a polite Evan who was able to send a guy out to unclog the stopped up bath…read moredrain quickly for $185. I then gave him a list of problems for the next visit and he said it would be $129/hr plus a $40 trip charge even though I live in red oak which is near Waxahachie. Very pricey in my opinion. His total estimate was $500 for fixing these things: 1) Find out cause of leak from upstairs to downstairs and possibly fix right away 2)Replace toilet seat & cover 3)Reconnect dishwasher downstairs to water line 4)Water in commode stays running non-stop Once I put my mind to it, i was able to fix everything by myself (except for the leaking pipe which no longer needed fixing since it stopped leaking after the bathtub got unclogged, just as I predicted) for less than $60. In summary, he is pricey and was willing to estimate $500 for minor problems. Could have possibly cost me more. Comes across like he is out to make top dollar from clients and doesn't necessarily care about being affordable.

X Act - plumbing - Updated October 2026

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