Had a great experience with Kim. He installed a new valve and quick connector on my gas line for my…read morewhole house generator. He also replaced my old hose bibs around the house and upgraded the plastic valve on my water heater to a solid all metal valve. Kim was punctual, straightforward, and honest, with very fair pricing. The work was done quickly and professionally, and everything works perfectly. I highly recommend Kim and Drain Control for any plumbing or gas line work.

Kim did a great job and was very professional. Even removed his shoes before coming in without me…read moreasking him. He replaced a toilet and unclogged a sink that has been having issues. He worked quickly and did a great job. Would definitely recommend him to others.

I have used JR Plumbing for 3+ years and have always had the most amazing service. I call with an…read moreissue and the same day my problem is taken care of. The techs they send out are always very knowledgeable and friendly. Today my tech is Robert and I really appreciate his honesty. If anyone needs a plumber I always recommend JR Plumbing !!!!

I saw some three star reviews and not sure why, but this company responded quickly to my request…read more Came early to do the work. Actually made sure that their shoes were covered to protect the floors and did an excellent job installing a replacement garbage disposal. The price was very fair and competitive and I would recommend this company again and again.

So I've been using their services for years, and I just realized today that I've never written a…read morereview on them. These guys are super awesome to deal with and professional. They take great care and pride in their work and it shows. One thing I especially appreciate is their honesty and how they stay true to their word. One time I had an issue, he actually told me, I didn't have to change the whole thing which would have cost much more. He just fixed it and it worked like new. I have their number saved, whenever I need them. I know they will be here and take care of my plumbing problems just as they promised. I can't recommend them enough.

I have a 2-10 home warranty and they assigned JP. They were assigned after another company did not…read morecall me in time. They came the next day and said I needed a new wax seal and a new toilet in another bathroom. The plumber, Christian. Was awesome. Quick but so thorough. He answered all my questions...Highly recommend!!!

This company was very professional in all aspects of their repair services. Dalton and his partner…read moredid an outstanding job repairing my plumbing issues. They were very competitive with their pricing.

Zach and Aaron just left our home after adjusting our kitchen faucet and replacing a bathroom…read morefaucet. They were courteous and professional, and we couldn't be more pleased with the results of their work. Both jobs were a challenge due to the age of our home, but they did a great job. Thank you, S and B!

Called at 11:30pm on a Friday. Great initial phone service...set us up for a window of 9am-1pm the…read morenext morning. Kept my phone close all morning. Phone rings one time and ends call before I can answer. I call back immediately, get disconnected, and call again. Finally reach someone who says we've moved on. I asked for more clarity and they just said you have been moved in the queue. One minute after one ring and hours of waiting. The queue ended up being 2 days later...we canceled. Really though?? One ring. One minute. Awful customer service.

From the owner: Roto-Rooter is Open, Fully Staffed, and Ready to Help 24/7. Our plumbers are dependable, fast, and…read morefriendly. Call Now! When homeowners & businesses in Richmond, TX need a plumber near them, they call Roto-Rooter. We are available 24 hours a day, 7 days a week. Offering emergency plumbing services and drain cleaning solutions, without an extra charge for nights, weekends or holidays.

Excellent service by Julio Highly recommend to call Julio…read morefor anything you need fixed Fair price

Julio did a fantastic job removing a 20-year-old galvanized gas pipe that was detaching from the…read morewall due to the new roof we installed. He replaced the pipe with a yellow gas pipe, a metal flex, and ran it through the attic instead of on the garage ceiling. He also installed a Bradford White 40-gallon atmospheric vent water heater perfectly. Still, first we ran into some old galvanized pipe that was completely rusted, corroded, and clogged, running from the water heater to the 2 washers we have. The pipes were so bad that the threads broke, so he replaced them with PEX. After that, he put drywall and spackle to patch the holes and also repaired some cracks in the garage ceiling. His prices are great, and his work is impeccable. Do not hesitate to call Julio for any need. He also installed a Moen kitchen faucet about 6 months ago and patched a hole behind the dishwasher. Both were exceptionally well done. He always answers his phone and is ready to work. I highly recommend.

Wayne really came through in a pinch. He has such a humble attitude and is all about honesty. We…read morehave used others in the area, but they are terrible. We will not use anyone else in the future, and glad we found All Phase.

Wayne and Lee did a wonderful job replacing my hot water heater. They walked me th everything in…read moreadvance. they even checked my new appliance installation from another vendor while they were there. reasonable prices and excellent service.

My house had several issues at the same time: A leak from the ceiling, a leak under my bathroom…read moresink, and a broken bathtub faucet. I reached out to three plumbers through Yelp, heard from three more I never wanted to contact, and got three estimates before my wife and I settled on Botello. We chose Botello not only because of price, but because the contact was clear about what he would do, and what he thought had caused the problems. He arrived on time, started immediately and quickly fixed the two leaks and changed the faucet cartridge on the bathtub. He also tested the water line for leaks and any other problems and made sure to answer my questions, in addition to reminding me of the warranty and to call if I had any concerns. He arrived as promised, charged what he promised, did what he promised and explained the process. A great experience all in all, and I strongly recommend Botello Plumbing!

Thank you to David and his team! Responsive, communicative, knowledgeable and efficient. Have…read morebooked them three times and all jobs have been done flawlessly: shower drain clean out, toilet repair when it would not flush and replacing a rubber gasket in kitchen sink. Will use them time and time again! Don't hesitate to book them if you are in need of a reliable and trustworthy plumbing service.

Honest, straight-up with fair pricing. They responded quickly and did a great job. Highly Recommend!read more

On a late Saturday morning, Jorge showed up within a couple of hours after being called. He was…read moreable to quickly diagnose and fix the problem which had to do with a leak and the water main isolation valve failing to completely open. Although the sun was beating down and he was covered with mud from digging, he maintained a jovial and friendly spirit as he made the repairs look easy.

I've typically had very positive experiences with Benjamin Franklin and they've exceeded my…read moreexpectations over the last 4 years however, today was not one of those experiences. I also reached out for phone support and was disappointed with the service I received. As a customer of over four years, this was especially frustrating. The representative sent today was not my usual rep and he was rude and unprofessional, and this experience has caused me to reconsider continuing service and referring others. I've also noticed a sharp decline in their customer service overall. Having previously worked within the same parent company, I'm familiar with the standards that should be upheld, which made this even more disappointing.

I was charged $1,225 for a repair work that took the technician a shovel, $20 worth materials, and…read moreless than 1 hour of labor that involved digging up two holes to find the water leakage and replaced a 10 inch of PVC pipe. Essentially, Benjamin Franklin charged me $1,200/hr for labor. If you are the owner or manager at Benjamin Franklin plumbing company, feel free to provide more information on how a plumbing company can justify a $1,200/hr labor fee that took one man, a shovel and a couple inches of PVC pipe to complete. Background story: I called the water district today to help determine if there is a problem with our water meter as the water consumption rate was reported to be abnormally high on our water bill. We soon found out it was not a meter problem but a leakage that was going on. We found a wet spot where we thought might be the possible source of the leakage and decided to call Benjamin Franklin Plumbing Company for help. To remphasize, 99% of diagnostic work was done prior to requesting BFP's service. I showed the technician where we thought the problem was coming from based on our preliminary investigation with the water district staff, and after about 30 minutes of digging two holes he was able to identify the leakage and roughly 15 minutes total to fix the leakage. I'd have no complaint paying high service fee for some high-tech equipment and 5 workers to get the problem resolved because essentially that's how much it costs to hire 5 workers to dig trenches to install an entire sprinkler system, but in this case, it took one person to use a shovel to dig two holes and replaced a 10 inch PVC pipe. This is basically a charge of $1,200 dollars for an hour of PURE labor cost. You be the judge, I am just here telling my experience. I don't have a problem paying more if this turns out to be a daunting task that takes half a day or more to fix. But the possible area was pre-identified for the technician and it was a lucky day that the leakage was found in less than an hour. I also had a coupon from their website but forgot to give it to the technician. So I called the company about it and according to their policy, they told me to print out the coupon from their website and mail it to their physical address so they would refund with a check. I am not sure who would ONLY allow physical mail these days for a coupon to be honored, when email is the most obvious option, I asked to speak with a manager but was rejected, you can be the judge if this is the kind of company that you are willing to work with. The reason I gave an one-star is that I felt the company took advantage of my leakage situation plain and simple, supply/demand + urgency = opportunity to price gouging Lesson learned Would I recommend this company to anyone? Definitely not unless someone from the company can provide a good reason for a $1200/hr labor charge