They offer expert service, at very reasonable prices. Highly recommended for duct, cleaning and…read moremold removal. They have helped us twice over the years and we would not hesitate to call upon them again.

Not the greatest. Expensive and told me what I already knew. Would not go with them againread more

We used them to get a referral for a home inspection specialist, and the whole process was quick,…read moresmooth, and super professional. They actually answered and arranged the appointment via text around 9pm, which totally surprised us. In a good way. Most places wouldn't even bother responding that late. The owner was pleasant, responsive, and got us connected right away. It was such a relief to have someone reliable handle the referral quickly. 5 stars all the way. Professional, helpful, and on top of it. Would absolutely use again.

**More details but same review** Anthony came to the property to do an inspection of the home but…read moresomehow only managed to inspect the livingroom and tiny "hallway" connected to it. Which were the two spot I pointed him to as the worst in the house but were absolutely not the only affected areas. Something I brought up to later on which he turned into a "miscommunication" on my part. No Anthony. There's no miscommunication about you not doing a job you were paid for. Unfortunately our landlord then turned around and hired Anthony to do the retesting during remediation and Anthony suggested a remediation company that did not have their license to run a remediation company (see photos) but the quality of their work and complete confusion when asked anything during the process was telling even before online confirmation. Two areas in the living room were written in the report that needed to be addressed by remediation professionals. Day 2 of remediation, we stop by the house to check the mail and to be nosy about the process at the house thus far. They completely missed and didn't do ANYTHING to one of the two areas in the living room even after we asked them why they weren't touching that area (they had no idea they needed too despite the report having it) and when bringing it to Anthony's attention (as well as him not doing any moisture readings or checking any other room or area in the house) he ignored the questions. There was a failed retest that we never got the results from and then a passing one 3 days later showing ZERO counts of black mold. Don't know how that could have been since no fans or dehumidifiers were used at any point. The second round of remediation after the failed attempt, was just one guy cleaning up the mess the first round left behind and him putting a fan in the kitchen with a bag on it that led out the kitchen window (we have cameras dummy) Also, locating and fixing the issue that was causing the mold in that one area until AFTER remediation was completed. The whole house smelling of mold and walls dripping with moisture still when we were allowed back in. I brought all of this up to Anthony and he played dumb but was all too ready to remind me of THCs price points if I wanted him to come back to the property and check things out. I also got the craziest one way-ed non-disparagement release/settlement from their lawyer that I've ever seen. They are insane if they think people should sign that just to get their money back for a job not done in the slightest and give them the power to sue you if they decide some random persons bad review of their business is connected to you in anyway imaginable. I gave multiple options for renegotiating terms and contract modifications that were mutually beneficial and they would not budge a fraction of an inch. Feeling guilty boys?

I have post request for quotes in here, and Gil responded within minutes and arrived within an…read morehour. He evaluated scope of work and answered all our questions and beyond. Within the next 3 days work was completed. Definitely he took customer service to another level, as everything was done with great accuracy and care. Great knowledgeable professional rare to find.

Gil was fantastic, came out to evaluate my possible mold and water damage. He spent almost an hour…read morein my boiling hot attic diagnosing the issue. Found out that i have some water overflow from my hvac unit. Ruled out mold and spoke to my HVAC tech to let him know what needed fixed. To even top it off he didn't charge me a dime. You don't find people like this everyday. Recommend recommend!

They were very professional and handle business with a great attitude. Josh and his crew didn't…read moreflinch at me doing quality checks behind them. I am very satisfied with their service. Anyone looking for a thorough cleaning of there A/C system should contact this business. Thanks Will

Warning to Homeowners - Deceptive Experience with Air Quality Express (July 3, 2025)…read moreOn July 3, 2025, a representative named David from Air Quality Express came to my home for a scheduled inspection. He arrived, quickly performed what he called an "inspection," and told me we had mold in our ducts. As a parent of small children, I was immediately concerned for their health and safety, so I agreed to move forward with remediation. While "explaining" the work, I began recording the interaction to share with my husband. David showed me photos he claimed were from my ducts, showing what appeared to be extensive mold. He then told me he had a crew that could be at my house within the hour and quoted me $1,500. Shortly after he left, the weather turned bad--heavy rain began. When the technicians arrived, they sat in their van for over 15 minutes, likely due to the storm. At that point, I decided to reschedule--the weather made it hard to believe they could do the job properly, and I couldn't leave the house with an infant and toddler in such conditions. I called their office, and the representative was kind and professional, assuring me she would coordinate a new time. Then I received a call from David. The tone changed immediately. He was rude, aggressive, and completely unprofessional. When I explained I just wanted to reschedule, he called me a liar and claimed he should have taken 20% of the payment upfront. I was shocked. I was shaking after the call--no one deserves to be treated that way for simply wanting to reschedule during a storm. I informed the technicians that I would not be moving forward, and they left. A few days later, I called a different air duct company. They thoroughly inspected my system and confirmed: There was NO MOLD in any of my ducts. The photos David showed me were not from my home. I had been lied to. Thankfully, I have video proof of David showing me the supposed "mold" photos and quoting the $1,500. I have reported this incident to the Texas Attorney General and my local police department (for my safety because I do not feel safe after the way this man spoke to me) due to the deceptive and unethical conduct. BOTTOM LINE: Air Quality Express tried to scare me into paying for unnecessary services using fake photos and high-pressure tactics. The behavior I experienced--especially from David--was aggressive, dishonest, and highly unprofessional. Beware. Get a second opinion. Record interactions. Don't be afraid to walk away.

Alan runs a fantastic work crew and they did an amazing job with our house. Hardwood floors…read morerepaired and refinished, walls, kitchen cabinet and small bathroom redone. From stripped to studs to finished. Highly recommended him!!

I had planned several weeks in advance with a different contractor to remove and replace some…read moredoors. I even traveled from out of town and blocked off several days to ensure the work could be done. Unfortunately, just a week before I was scheduled to arrive, the contractor ghosted me. With nowhere else to turn, we reached out to Alan on short notice--and he didn't just come through, he has blown us away at every turn. His professionalism, customer service, and attention to detail are truly rare. He even made a second trip to finish the work and did so pleasantly and without complaint. He turned a stressful situation into a smooth and successful project, and we couldn't be more grateful. This type of service is truly appreciated. We will definitely be using Alan going forward and you should too.

5 stars is not near enough. My hot water heater leaked which flooded my carpet and cause moisture…read morebuildup in the walls. 911 Restoration arrived quickly after I called them. They worked with me and my insurance company on the remediation. The best news was that I did not have to search for a contractor to repair the damages as they do it all - and do it with excellence and integrity. The project manager Jesus Cardenas and his crew are professional and efficient and actually care about the work they do and their customers. My home looks better than ever. I highly recommend 911 Restoration of Southwest Houston if you ever have flood damage in your home or business.

From the owner: 911 Restoration of Southwest Houston is a full-scale water damage cleanup restoration company…read moreoffering you peace of mind after a disaster. We provide water damage restoration, sanitization, mold removal, fire & smoke damage, reconstruction, mold inspection, mold remediation, water damage repair, and everything in between with 24/7 availability. Take precautionary actions during the coronavirus. Our techs are trained to sanitize and clean your property with disinfection solutions and follow CDC and EPA protocols. Disasters can happen anytime due to pipe bursts, flood damage, roof leaks, storm damage or other water damage-related emergencies with the help from our water restoration company. Fortunately, our IICRC-certified techs will rapidly respond within 45 minutes to handle any water related emergency and help minimize damage.

Pedro and his crew were fast, communicative, and professional during an emergent situation. We felt…read moretaken care of and would highly recommend!

Our rental agency contracted Total Restoration to fix some water damage from a leaking pipe. Jose…read moreand Michael came and were very professional. I had so many questions about the next steps and they gladly answered me and was so nice. I would definitely recommend this company.

Oh my gosh people, if I could give this company more stars I would. I'm even considering writing to…read morethe Better Business Bureau letting them know, that Total Restoration is a A+ company. We had two trees fall on our house in May 2024 puncturing our roof and ceiling, and we were referred to Total Restoration by a neighbor. I will be forever grateful for both the neighbor and the referral. If you are local to Houston and need anything, CALL THEM! The owner (Wade Bowles) came out himself which my husband and I both thought was incredible but he took it a step further and climbed onto our roof with the roofer! THE OWNER himself! Talk about customer service. There are too many to name here but we've written down everyone's name that came through our door. I will add Colby Hutchinson, Sergio Rodriguez, Victor (I'm sorry I forgot your last name) the painter, and Jessica Bowles are such good people that throughout this rough time, We've felt loved and taken care of. Please save yourself the headache and call (936) 321-7205 them when you need them. I never write reviews of company's so know that this company goes above and beyond for their customers and deserves this review and better! Thank you Total Restoration, truly amazing job and awesome people.

This review is way over due, this is my second time using Paul Davis. The first time was during the…read morefreeze. I could not get a company to even answer their phones much less emails. Paul Davis not only called but they were out within hours of the initial call. The dry out service was immediate and well done. Due to the freeze, adjusters were backed up and it it took longer for them to put my house back in order and understandably so, as the whole state of Texas was affected by the freeze. The second time was for my AC that backed up and damaged my walls and floors. Once again Paul Davis came through for me, drying everything out and getting my house back the way it was. Don't hesitate to call them, they are truly a life saver in the mist of disaster.

The two star is because they did the mitigation process for a leak well. The reason it is not…read morehigher is because it seems no one at this location is capable of communicating after that has been completed. The estimate for repair took five weeks to be sent to the insurance company. There was no communication as to why it took so long other than "sorry, we'll send it now" which still did not happen. If you want to get an area dried and cleaned, go for it. Beyond that utilize someone else.